Gettransfer
Questions & Answers
Is Gettransfer.com a scam or a legit company?
Asked by Nicole K. on 11/15/2019
11 Answers
Geoff L.4/27/2022
. WARNING. Driver didn't show and cost me £90 more.
Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel.
I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home.
I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back
I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them.
I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel.
I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home.
I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back
I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them.
I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Tunde E.7/19/2020
Getransfer is a big scam, they will hold your money and never pay you, please stay away from them
Bob O.5/23/2020
Scam. Do not use. They take your money, don't pay the worker nor refund unused money.
Kyle L.5/14/2020
I would say SCAM. Dont use them for anything. They will keep your money and provide poor service or no service
Zajic Z.4/4/2020
I'm pretty sure it is. They ask for advance payment and then they cancel the service with no refund. It's scam for sure
mIG L.5/17/2024
Gettransfer.com they are scammers
Gettransfer.com they are scammers
They don't pay carriers money from tracks
Beware of this!
I don't know why are they still on the market
Don't collaborate with them!
Arbeiten Sie nicht mit diesem Unternehmen zusammen!
WARNING SCAMMERS!
Gettransfer.com they are scammers
They don't pay carriers money from tracks
Beware of this!
I don't know why are they still on the market
Don't collaborate with them!
Arbeiten Sie nicht mit diesem Unternehmen zusammen!
WARNING SCAMMERS!
Catherine B.1/30/2023
SCAM - do not use them - you prepay
They do not show up and you have a international flight to catch.
They offer you a credit- how can you trust them
Also when I booked another ride it was half the price of get transfer - huge scam
They do not show up and you have a international flight to catch.
They offer you a credit- how can you trust them
Also when I booked another ride it was half the price of get transfer - huge scam
KONSTANTINOS K.12/23/2025
Unforunately i did not research this comoany which is 100% a scam
We booked a transfer from Grand Hotal National Luzern to Zarmatt. Fully paid it upfront with our cc. We booked a mercedes V class van to accomodate our needs. The first driver after we asked him he said he does not have the V class mercedes but a vw turan which could.not accomodate our needs. Too small. Then the support promised to get another driver. After 10 hours they sent another carrier. 1 hour later he cancelled. Then 1 am the day before the transfer they confirmed a third carrier with a mercedes v class. Our ride was for december 23rd 2025 at 1059am. We tried to contact the driver in vain. At 1101 we received thw following message from the driver " Good day Mr
I'm sorry for the trouble...
I made an offer at Get Transfer yesterday...
They assigned me the trip at 1:30 in the morning...
I only saw it now that I had a ride...
I've been waiting for my money from get transfer for 2 months
It's Christmas and I can't buy anything for my children...
Sorry, the last money I have
I don't want to pay for gas for my kids!"
So we informed gettransfer.com
They said they need time to investigate the matter and cannot refund our money for now.
We booked an ubber as we had no other option to travel.
This is clearly a company with very low service and probably a scam. Note that cancelation policy was 100% non refundable if we were to cancel the ride. We paid 565 euro to them and now an extra 912 swiss francs to ubber as this was a last minute booking
Be aware this gettransfer.com is a scam
We booked a transfer from Grand Hotal National Luzern to Zarmatt. Fully paid it upfront with our cc. We booked a mercedes V class van to accomodate our needs. The first driver after we asked him he said he does not have the V class mercedes but a vw turan which could.not accomodate our needs. Too small. Then the support promised to get another driver. After 10 hours they sent another carrier. 1 hour later he cancelled. Then 1 am the day before the transfer they confirmed a third carrier with a mercedes v class. Our ride was for december 23rd 2025 at 1059am. We tried to contact the driver in vain. At 1101 we received thw following message from the driver " Good day Mr
I'm sorry for the trouble...
I made an offer at Get Transfer yesterday...
They assigned me the trip at 1:30 in the morning...
I only saw it now that I had a ride...
I've been waiting for my money from get transfer for 2 months
It's Christmas and I can't buy anything for my children...
Sorry, the last money I have
I don't want to pay for gas for my kids!"
So we informed gettransfer.com
They said they need time to investigate the matter and cannot refund our money for now.
We booked an ubber as we had no other option to travel.
This is clearly a company with very low service and probably a scam. Note that cancelation policy was 100% non refundable if we were to cancel the ride. We paid 565 euro to them and now an extra 912 swiss francs to ubber as this was a last minute booking
Be aware this gettransfer.com is a scam
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