When my pets were originally approved, I was told that was a lifetime approval. Why am I getting another notification that they need to be renewed?

Question

Vinnie M. · Accepted Answer

Thank you for reaching out.

To give you accurate clarification, we'll need to review your account and purchase history. Please contact our Customer Support team, and one of our representatives will be happy to check your account details and explain your options.

You can reach us by clicking the chat on our website or by emailing info@supportpets.com
We're here to help and make sure everything is clear for you.

Support Pets
Questions & Answers