My husband does not like tech and chooses to stay with a simplistic phone. This site saved him offering same phone he's had for 10+ years. This phone is capable of handling the amount of saw dust that my husband works with in his wood shops. The phone had no problem at AT&T for a new SIM and started right up. The touch screen worked and had no blemishes. There was one scratch on the back of the phone. This phone is a 2018 version so he was pretty happy with it's condition. He made the switch easily and that's not easy task as he doesn't like any change. I would of rated 5 but the shipping was confusing and the delivery date changed 3 times and took 2 weeks to arrive. I would shop with this company again. Successful transaction.