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42nd Street PhotoReviews 447

3.8

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42nd Street Photo Reviews Summary

42nd Street Photo has a rating of 3.8 stars from 447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 42nd Street Photo most frequently mention 42nd street, customer service and best price. 42nd Street Photo ranks 5th among Photography Equipment sites.

service
157
value
156
shipping
153
returns
115
quality
147

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New York
1 review
2 helpful votes
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Used the online chat, took a few minutes for a reply but then they were knowledgeable and very helpful. Purchasing was simple and delivery was prompt, great communication throughout. Couldn't be happier with my new Canon EF 17-40mm f/4 lens.

Date of experience: March 21, 2024
Washington
1 review
5 helpful votes
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Canon EF 300mm Lens
March 22, 2024

Excellent customer service, I purchased a Canon ef 300mm lens that matches all my needs. The service was first-class, next day delivery was added because I wanted the lens ASAP. Best price on the internet for the product, ordered Saturday and arrived on Monday. Well packaged, factory smell and neat service. I can't think of anything negative about the experience other than when will the next stock be in?

Date of experience: March 20, 2024
New York
1 review
9 helpful votes
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I ordered a Fujifilm X-T30 camera from 42nd street photo, for the first time since no one else had stock and I was blown away by the service! I received an instant response, confirmation of dispatch, and the camera was delivered in 2 days & everything seems fine. I will definitely make 42nd street photo my first port of call when looking for any camera/lens online in the future. Thanks for an excellent buying experience

Date of experience: March 18, 2024
New York
1 review
0 helpful votes
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Ordering was straightforward and simple. From placing an order on Monday, the lens was delivered to me free of charge (to Long Island) on the Thursday. That's what I call excellent service. Very pleased with the service and based on this experience would be happy to recommend the company.

Date of experience: March 18, 2024
New York
1 review
0 helpful votes
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I wanted a BMPCC6K kit and was referred via a link from the manufacturer to 42photo.com. I found that they have clear and honest descriptions with illustrations of all equipment with complete product information. Excellent customer service and securely packaged next day delivery are a game changer for me. 42Photo will be my first port of call when researching video equipment.

Date of experience: March 16, 2024
New York
1 review
0 helpful votes
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This is the 3rd lens I have bought from 42nd street photo and each time I have been really pleased with the items. All have been mint condition and I have never experienced any problems. This is a 1st class company to deal with and is always my first port of call if I am looking to upgrading my photographic gear.

Date of experience: March 14, 2024
Virginia
1 review
0 helpful votes
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FAST DELIVERY
March 9, 2024

The OM1 system was a great addition to my arsenal. I have never been happier with a camera than with this OM1 system. Buying a pro-level camera seemed years away for me. Delivery to New Mexico was on next day for a mid-afternoon order. 42 street photo website was easy to use and made ordering quick and easy...all at a fair (or even fairer) price.

Date of experience: March 8, 2024
New York
1 review
11 helpful votes
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Completely happy with the whole experience from start to finish. Website was clearly laid out and easy to use, communication from the company once my order had been placed was excellent and regular, exactly as they had promised and the whole thing was well within the time frame that they specified for the order. When the camera arrived, the instructions were clear, easy to follow and very detailed. Can't recommend 42nd street photo highly enough.

Date of experience: March 7, 2024
New York
1 review
0 helpful votes
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Order was processed astonishingly quickly, it arrived within 3 days of ordering (including weekend).
Only annoying issue was the need to attach the Four Thirds lens to an adapter to update firmware, and when it shipped it was up-to-date. But overall, wonderful experience

Date of experience: March 6, 2024
New York
1 review
2 helpful votes
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Really pleased with the service provided, my order was delivered promptly, and was kept informed of the status of my order throughout. Thank you all for your service. I will continue to be a customer and definitely recommend you to others. Thanks again.

Date of experience: March 3, 2024
New York
1 review
0 helpful votes
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I just bought a three piece JVC HM250 camcorder with everything but the kitchen sink! Package came in around 17 days. 42 St Photo surprised me in providing both superb service and competitive prices. Great service with 42Photo. 100% merchantable quality and authenticity. They are helpful, quick delivery and a great warranty.

Date of experience: March 3, 2024
New York
1 review
1 helpful vote
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This was my first time ordering from 42nd street photo, but it won't be my last. I received updates at every stage of the process, from ordering to delivery, which was extremely useful. The Canon RF 24-105mm f/4 lens itself is excellent quality, set up was totally straightforward, and the customer service has been faultless. Thank you!

Date of experience: March 2, 2024
New York
1 review
1 helpful vote
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The delivery was extremely quick after talking to the team at 42nd street photo. They directed me to a camera that would match my need to capture youth sports such as soccer and basketball. I have been using the Canon 90D camera for several weeks now and the quality of the pictures and ease of use is fantastic. Thanks so much 42 street photo for pointing me in the right direction

Date of experience: February 20, 2024
New York
1 review
1 helpful vote
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It's a very modern shop with loads of electronics on display. I rang the day before to check availability and the Nikon 105mm Macro lens I was interested in was bought from their warehouse at the ready when I popped in the next day. Very pleased with their service, I will certainly buy from 42PHOTO any future purchases.

Date of experience: February 19, 2024
New York
1 review
1 helpful vote
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I had been looking for a genuine Tamron SP 70-200mm f/2.8 lens to replace the one I had lost ten months ago. Most camera stores did not have stock, but 42nd street photo did. The lens arrived very quickly and in good condition due to the excellent packaging. It was just what I wanted, and so I am very pleased with the service given by 42nd street photo.

Date of experience: February 18, 2024
New York
1 review
1 helpful vote
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I just received my Nikon Nikkor 24-120mm lens from 42nd street photo and I've been absolutely satisfied with their service. Delivery time was as promised, a very competitive price was offered and all questions were promptly answered and dealt with. I Will be using them again without hesitation.

Date of experience: February 18, 2024
New York
1 review
2 helpful votes
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Remained on backorder for two months, Kate emailed me on 29th January alerting me there were enough units released by the manufacturer. It was on my door step by 31st January. However, DHL driver abandoned the package without ringing the bell. I'm lucky my eye caught the delivery track as it vanished into the neighborhood before rain or someone took it!

Date of experience: February 17, 2024
California
1 review
3 helpful votes
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42 ST PHOTO is an Excellent Company
February 18, 2024

I've purchased quite a few things from 42 St. Photo including new and used cameras, lenses and accessories, the new stuff matches website description and merchantable quality, the used equipment are also perfectly fine, great company and their warranty on used cameras is 1 year unlike the 6months its rivals in New York offer 10/10

Date of experience: February 16, 2024
New York
1 review
1 helpful vote
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The website was easy to navigate to the exact camera I wanted. The ordering process was easy and tracking the shipment was easy as well. The EOS 7D picture quality is outstanding and it has surpassed my expectations as a professional camera. 7D's camera operations are very user friendly and the custom functions are brilliant. I would definitely recommend this camera and 42nd street photo. Their service was top notch.

Date of experience: February 5, 2024
Virginia
1 review
1 helpful vote
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EXCELLENT LENS
February 5, 2024

I ordered a lens online and it arrived 2 days later, it was very well-packed and delivered by D.H.L I was given 2 days, communication was trouble-free and the XCD 90mm lens arrived exactly as described on the website in mint condition. Please extend my thanks to the team at 42nd St. PHOTO!

Date of experience: February 3, 2024

From the business

We sell digital cameras, camcorders, audio and video electronics. Located in the heart of New York City, we are the store you've known for over 40 years. Shop 42nd Street Photo online 24/7 or visit our store on 5th Avenue between 35th&36th street for d...


42photo.com
New York, NY, United States