7 CupsReviews 717

This site isn't good at all because they will ban you for no reason. I tried to report this person who ended up bullying me on there when I was on there for some help with a few things. She didn't care about me because she said she thinks that bullying goes on in elementary school and she thinks that it stops after that. This is what she said to me. This didn't make sense to me and it certainly isn't true in my opinion. This what the kind of people are like on this site. She also said I was being sensitive and then she said she knows why I am being bullied. I didn't do anything but disagree and she flipped out and started the name calling. That is why I reported her and there are other people on there like this too. They banned me instead of her when I didn't do anything wrong. The way the site is set up is very confusing to. Like the layout for instance and there isn't any distinction about who can go on there and who cannot. They are very misleading too because they say they will help you and then they end up trash talking you to to your face instead. There is something weird about these people on here too because they ask you for your personal information. They want to get to know you when I am on here for support.

I used the app & site for nearly 3 years as a member and volunteer teen listener. 7Cups CEO, Admin, partners (LA county department of mental health) and their advisory board all refuse to address the issue of teen safety publicly. Especially regarding the topic that some it's teen users have been sexually abused and groomed by adults on the 7Cups platform. Some of the predators have even been adults who had official approval to work with teens on the site. 7Cups refuses to state that this happens on its platform, leaving teens unaware of the real dangers that exist while accessing the site. Teens tell listeners their inner most secrets, thoughts, and feelingslisteners with bad intentions know how to manipulate teens on the site. 7Cups admin will ban you and remove you from the site if you even try to talk about teen safety issues like this because they don't want people to know that it actually happens on their platform. Adults make catfishing accounts and pretend to be teens to find more victims. 7Cups pretends like they can stop this from happening but they can't. The company only does the bare minimum to limit their legal liability and at the same time appear to be safe in order to attract investors. The CEO doesn't care that teens are left in the dark about issues that affect their personal safety while using the service. They don't even protect their teen volunteers. I would not encourage people to use this service

7 cups illegally charged my mother for two years. I signed up for one therapy session which she kindly paid for. She didn't realize that they were charging her each month because she is financially well off and missed that it was a recurring payment. I never subscribed to any recurring payment. When she noticed I went to my account and I was not subscribed to anything which confirms they were illegally charging me. They ran me in circles by email for weeks saying I don't have an account when I can login so I do and they were telling me nonsense. I showed them the transactions and they ignored it continuing to say I don't have an account and not responding to the transactions I sent them twice. I wish my mom was more mad about it but she said to leave it. If I were her and I was financially capable I would have sued. I hope someone does one of these days! I used to do hundreds of chats as a listener. Never volunteering for their site again.

7 Cups ROBBED me. I signed up for a 3 day FREE trial, but they charged my card $150 at the time I signed up for the trial, instead of when I agreed to join after trying it. I went there for HELP and they, without telling me, overdrew my bank account. Now my daughter can't have a birthday party or presents, WHICH I TOLD 7CUPS, and they still won't refund my money until after the three day trial WHICH I CANCELLED 5 MINUTES AFTER STARTING because they're website didn't function properly. My life is now ruined, thanks to 7 Cups. They are no better than armed robbers on the street, stealing from children!

7 cups of crap more like it should be, none of the listeners care to help you, I just wasted my time telling this dumb ignorant rude listener from Ireland my problem, they never responded and they just purposely end chat when they claim they weren't going to end chat and they never respond back they rudely and purposely end chat, they lied. Most listeners on here leave you feeling in the dark, they act like there supposed to make some big sacrifices just to help, they put no effort into helping they don't care about what your going through and don't care to help. I know the listeners aren't mental health professionals, but they don't even try to help. And the people who made 7 cups don't even care when you report listeners who don't even try to help. Such ignorant, rude uncaring listeners.

My biggest problem with this site is how everything is neatly categorized, and how so many things are left out. The concept is entirely anti-humanistic at its core, despite how it uses volunteer listeners.

Additionally, the site is set up to anonymously share data on your conversations by default("anonymously share my mental health data" option, which prompts you with a warning message when you uncheck it...), something which seems like it should be more of an opt-in than anything.

I've seen some beyond strange behavior already on this site - some of which seemed almost like it could've been gaslighting based on the peculiarity, unless I was somehow talking to someone beyond the grave (lol). I would avoid if you're in a rough spot... sometimes, it's better to suffer a bit if you don't have someone you can truly rely on than to trust strangers like a few of the ones I've seen here and on similar sites.

At first glance, this site seems excellent. It is primarily free of charge, and you are almost always guaranteed to find someone who can listen to whatever issues you'd like to share. They also have a rewarding level system for Listeners which I reckon would look good on a CV for certain jobs.

However, there are a few issues. First and foremost would be the abuse of the reporting system and how easy the site allows for this to happen. Clearly, whoever gives the final decision on which users to ban does not look at any evidence of the supposed crime before issuing an immediate ban. Countless times I've had people report me just out of malice, we disagree over something, or a member was in a bad mood so decides to report me or other Listeners which of course results in an immediate ban. In one instance where I believe an angry (but angry over issues unrelated to me) member reported me for "sexual chat" I had to send three long appeals to get my Listener account back. And when you've spent ages building up your Listener level, it's quite a blow to log in to find yourself banned. And like with a lot of too big for their shoes online companies that don't see the effects of their attitude, they don't even bother to justify their ban.

The second issue would be how tight the restrictions are on conversations are and how sensitive, and I'd go as far as saying stupid, members take advantage of them. Understandably, members on there are primarily vulnerable people wanting to discuss their mental health issues, abusive situations. But when the site demands you have no sort of meaningful conversation whatsoever to not "trigger" people" (politics, religion, science and what not) you get narrow minded members who will not properly engage in conversations, and when they disagree with someone they will actually act quite rude towards someone stating a peaceful opinion but because they act "triggered" the moderators will take their side.

To summarise, it could be a great place, but 7cups' own restrictive rules and the ease in which these rules and the banning system can be abused taint the site. Certainly use it to have a 1 on 1 chat, you may get a nice chat, but at the same time, dare to disagree with someone (which you should do in an open minded, safe and intelligent place) and you risk being permanently banned without reason or warning.

I started on 7 Cups of Tea as a member when I was going through a very rough time in life. The listeners not only supported me, but also made sure they were there 24/7 any time I messaged. The group chatrooms were great too when I felt like being among lots of people. Now I am a listener myself and it has been a life changing experience. There is no other place on the internet that is so safe and provides free support as 7 Cups of Tea.

Awhile ago I went on this website to talk to someone about issues I am dealing with, while I know they are not professionals I only wanted to go there to talk to someone who would listen since they are called listeners, but I question why these people become listeners in the first place because the ones I spoke to couldnt even handle just normal stressors people deal with and I had a few disconnect within a minute and I even had a weird one telling me that I was distant, if they cannot handle even listening to peoples problems then why go on this website?, they seem to lack empathy which is unusual because you need a bucketload of empathy to even do this kind of stuff, after trying to talk to someone you end up thinking why did I bother in the first place and I have to wonder about people who are much worse than I am and when they try to reach out to someone they end up getting one of these listeners and they end up making you feel a lot worse.

I went to find hope and support in the chat rooms and find people talking about sex and absolute mindless chatter. It's exhausting AND depressing. I thought it was supposed to be a support site. I'm also super bummed about meetings shown on the calendar, I go to the room and they're not happening. I've experienced this on several occasions now. And, I am finding when I finally do make a constructive comment regarding a posted concern in chat, I am not even acknowledged let alone even welcomed to the room in the first place. Unhealthy, dysfunctional, cliquish and not a good investment of my time and energy though I love giving/receiving support. :( VERY DISAPPOINTED I JOINED! Grateful I didn't spend money.

Please heed my warning and do not ever sign up for anything with this website. They charged my account $150.00 on the third day of my "free trial". The only time I used anything on their website was prior to signing up for the free trial and I was connected to a "helper" who barely spoke any English. Wait times were outrageous. Once I signed up for the "free trial", I did not use any of their services. When I requested a refund, I was promptly denied. I begged them for understanding as I am financially struggling and they refused any assistance. Please, please beware. I reached out for help and was robbed instead.

7 Cups of Tea is an online emotional support service. Through a secure, anonymous bridging technology, they connect those in need of emotional support with a network of Active Listeners, individuals from all walks of life who want to provide compassionate care. Connections to Listeners are private, one-on-one conversations initiated on demand.

"Listeners" are trained online to do just that... Listen Well. Some have experience, or are degreed in the helping profession, Others just want to help, and do,

And... you can sign-up to be a Listener, if you choose. Take short Listening course online (no cost at all), then you book times, day/night, when you are able to provide your ear and thoughts to somebody who needs a friend to talk to. I'm in the helping profession, and while I truly enjoy helping people and working out issues, I'd become addicted to this. So if you look into this, as Listener, only dedicate a small amount of time to listen and help... at first, until you get a feel for how it goes.

Have issues? Depression, just broke-up with partner, can't sleep, anxious, worried about medical issue, or whatever, you can go to the site, m and find someone willing and happy to hear you out. Awesome service and NO CHARGES AT ALL.
Good luck!
Ron