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99designsReviews 410

2.6

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99designs Reviews Summary

The company has garnered a mixed reputation, with many customers praising the platform for its ability to connect them with a diverse pool of talented designers and for facilitating a creative contest process that often yields satisfactory results. However, significant concerns have been raised regarding the quality of designs, with accusations of reliance on stock imagery and lack of originality. Additionally, customer service appears inconsistent, with reports of inadequate support and difficulty in resolving issues, including refunds and communication problems. Overall, while the platform offers valuable opportunities, the execution and support may require improvement to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
49
value
49
shipping
23
returns
26
quality
49

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New Mexico
1 review
5 helpful votes
Follow lana g.
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I used a company that my interior designer was raving about. This company helped her get a great logo for her company. 99designs.com is a really fantastic online design company. They have designers all over the map that go to their website and sign up to do these "design contests" and they start to actually submit design concepts right online for the customer to actually choose from. There is a reward of money that the customer sets the amount for the winning designer. What a great idea and a really great way to get the perfect design that you really want.

I went to the website and really read up on the information that they have available for you. I was impressed with the list of products that they offer. I was in need of a really clever 2 page web design. I was having a diffuclt time finding the right person to do the job for me until I went to this site. They offer 100% money back guarantee for any reason that you are not happy with the design or designs. They also have really great packages that you can choose from too. I was impressed with the great quality that they also provide to customers. I was able to see other design contests and see the designers concepts. Amazing and so many to be able to choose from. I was sold hook, line and sinker.

I chose a perfect package that would allow me to see many designers concepts for my 2 web pages. I wanted to give a great reward to the winning designer also. My package was under $2500. 00 total. I had to give them information as to what I wanted my web pages to basically look like and then they would be able to start designing from that. They had 7 days to do the designs but in the meantime I was also able to give them feedback on the designs they were submitting to the site for me to look at so that they could do any modifications if needed. I was blown away as to how many I was able to choose from. Over a dozen designers with multiple designs! I was very excited and really happy with the outcome. They are a great place to go to and have really professional people care for your business and the pride they show. Quality work and quality designers! I will definitely come back as soon a repeat customer and I will spread the good word of this great company!

Date of experience: November 30, 2010
GB
3 reviews
10 helpful votes
Follow George K.
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Disclaimer, I haven't used the sites services yet. But, I really like the concept. You send out a design project to a bunch of graphics designers and specify the amount of money you're willing to spend on the project. Then, any designer who's willing to take on the project comes back to you with design proposals or drafts. You keep iterating with them until you end up with a logo, splashscreen, etc. that you like. In the end, you only have to pay the designer that created the winning design. Prices seems really reasonable, $200-$500 for a professional logo. Compared to what a "professional" design and brand management shops charge (thousands!), that's a great deal. Plus you get the benefit of picking the brains of multiple designers, without having to pay for the ones that you don't like.

Date of experience: September 11, 2009

From the business

99designs is the global creative platform that makes it easy for designers + clients to work together to create designs they love.


99designs.com
Founded in 2008
Oakland, CA, United States
+38