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Adore MeReviews 13,305

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Macao
1 review
0 helpful votes
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Pretty items, long delivery
July 29, 2025

After an elongated delay, all items arrived as expected. Although I am happy with the items I ordered, I canceled my subscription since it took way too long to receive my items.

Date of experience: July 19, 2025
Desta W. Adore Me Rep
6 months ago

Hi Sonja,

Thank you for the review!

Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements to our products and services.

If you need assistance with anything, please let me know. We're here to support you!

Best,

Adore Me

help@adoreme.com

Illinois
1 review
0 helpful votes
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Great, as always!
July 29, 2025

I've been getting the bras and panty sets from Adore Me for years now because they have become my favorites and the fact they so often have sales makes it even better.

Date of experience: July 19, 2025
Maryland
1 review
0 helpful votes
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Was hoping for one of the bras ordered to wear with a dress but unfortunately the delivery too way longer than expected and I had to improvise with an older bra that I had (needed to wrap dress straps around bra strap to hide it).

Date of experience: July 18, 2025
Georgia
1 review
0 helpful votes
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I love these panties!
July 28, 2025

I love the customer service for sure they had my back! Very quick to ship as well, even tho was delayed.

Date of experience: July 18, 2025
Indiana
1 review
0 helpful votes
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Good experience overall with items. Only issue was it took almost 4 weeks to receive. I almost didn't receive my order in time for a planned getaway. I was not aware you needed to order 4 weeks in advance.

Date of experience: July 18, 2025
Desta W. Adore Me Rep
6 months ago

Error fetching data: You must provide either email, memberId, or mobileNumber

Missouri
1 review
0 helpful votes
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Good outfits, slow delivery
July 28, 2025

I've been a customer for three years and have always loved the selection and what I received. Outfits make me feel good and look good. Sizing charts are helpful and everything fits true to size. This last order took a few weeks to deliver, which was frustrating and not typical of my previous experiences.

Date of experience: June 7, 2025
Desta W. Adore Me Rep
6 months ago

Error fetching data: You must provide either email, memberId, or mobileNumber

North Carolina
1 review
0 helpful votes
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New restock for my drawer…
July 28, 2025

My hubby loves to order me new stuff occasionally that he knows I'll be comfortable in and he enjoys seeing on me. Adore me never disappoints.

Date of experience: July 18, 2025
Maine
1 review
0 helpful votes
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Almost perfect
July 27, 2025

I wish they had more stockings that matched their outfits! Otherwise great products always true to fit!

Date of experience: July 17, 2025
Minnesota
1 review
0 helpful votes
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Shipping sketchy
July 27, 2025

I love most of what comes and the other boxes have showed up undamaged. This one had been opened before it got here and had signs of being gone thru.

Date of experience: July 17, 2025
Desta W. Adore Me Rep
6 months ago

Hi Betsy,

Thank you for your feedback.

We're truly sorry to hear that your most recent box arrived in that condition - that's not the experience we want for you.

Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements.

Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Best regards,

Adore Me

help@adoreme.com

Michigan
1 review
0 helpful votes
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Delivery of Elite Box
July 26, 2025

My elite box was delivered in a timely manner! It was delivered before the expected delivery which made it so exciting!

Date of experience: July 16, 2025
California
1 review
0 helpful votes
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Easy purchase and returns
July 26, 2025

Good variety of products-all styles and colors! I didn't do the subscription but still great prices.

Date of experience: July 16, 2025
Texas
1 review
0 helpful votes
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Sexy & playful
July 26, 2025
Updated review

Loved all items, they are sexy and playful. Can use as day wear. Always feel great when I wear my Adore Me lingerie and bra sets

Date of experience: July 16, 2025

Received items
January 3, 2025
Previous review

All items great and so sexy! Will continue to order from Adore Me! Love it!

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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Order/size concerns
July 26, 2025

My order was significantly delayed in delivery and based on my usual order size I expected the items I purchased to fit but they did not. Unfortunately I purchased non-refundable/exchangeable items so I am donating brand new clothes and lost money on the purchase. Overall this order was disappointing.

Date of experience: July 16, 2025
Desta W. Adore Me Rep
6 months ago

Hello Stacey,

Thank you for taking the time to share your feedback with us. We truly appreciate it!

We value all feedback from our customers. Your insights help us understand our products and services better, directly from the people who matter most.

We sincerely apologize for falling short of your expectations. Rest assured, I have forwarded your feedback to the relevant team for thorough review.

We are committed to learning from this and improving our offerings to better meet your needs in the future.

If there's anything else you'd like assistance with, please don't hesitate to reach out. We're here to support you!

Best regards,

Adore Me

help@adoreme.com

Maryland
1 review
0 helpful votes
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Swimsuits received early
July 26, 2025

My order came a week earlier than expected. I love these swimsuits. They fit nicely and look good too.

Date of experience: July 16, 2025
Massachusetts
1 review
0 helpful votes
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My lady freind
July 25, 2025

She was very surprised!
She loved them and it really shocked her that they fit just right and they're very comfortable to wear and sexy.

Date of experience: July 15, 2025
California
1 review
0 helpful votes
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Sizing almost good
July 25, 2025

Even though there are various sizes "available" the sizing in the more unique sizes is much more limited

Date of experience: July 15, 2025
Pennsylvania
1 review
0 helpful votes
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Delayed shipping
July 25, 2025

Took too long to arrive. But really great products. They just didn't arrive in time for our honeymoon :((

Date of experience: July 15, 2025
California
1 review
0 helpful votes
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I placed my order at the beginning of June for a trip at the end of June, which should have been plenty of time. Unfortunately, it took over a month to receive it and the clothing quality is terrible. I wish I had just canceled it.

Date of experience: July 15, 2025
Desta W. Adore Me Rep
6 months ago

Hi Kasandra,

Thank you for reviewing us!

We are very sorry that your order took too long to be delivered. We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for. However, please note that we only provide an estimated delivery date for orders. Even though we do our best to ensure that we provide 1-2 business day processing time and 3 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.

We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,
Adore Me
help@adoreme.com

Maryland
1 review
0 helpful votes
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I love how it fits my body I don't have any bad experience the price is right not bad my package does comes on the date it says it would be I really don't have any bad experience

Date of experience: July 14, 2025
Ohio
2 reviews
0 helpful votes
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Product is Fine
July 24, 2025

The product and shipping are fine. I was just annoyed that I was instantly signed up for some kind of subscription program without even realizing it. Either that just happens automatically with a purchase, or the UX design is bad and therefore I didn't notice this was happening upon check out, I don't know. Either way, it's unusual and will deter me from purchasing products in the future.

Date of experience: July 14, 2025