American Kennel Club (AKC)
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American Kennel Club (AKC)Reviews 70

1.7

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American Kennel Club (AKC) Reviews Summary

The American Kennel Club (AKC) faces significant criticism regarding its perceived support of puppy mills and lack of commitment to animal welfare. Customers frequently express dissatisfaction with the quality of products, such as tags and toys, often citing poor durability and safety concerns. Additionally, many reviews highlight frustrations with customer service, noting long wait times, unresponsive communication, and unresolved issues regarding registrations and orders. Despite these challenges, some customers appreciate the AKC's resources for dog information and breeder listings. Overall, the sentiment suggests a need for improved service and transparency to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
15
value
13
shipping
7
returns
6
quality
13

We monitor reviews for authenticity

Florida
2 reviews
19 helpful votes
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I absolutely HATE these guys! I would NEVER trust their word in regards to ANY matter. All these breed standards are ridiculous and completely arbitrary. I swear these guys just make things up as they go. If you're purchasing a dog, and they're "AKC certified". Take this with a grain of salt, because it means absolutely NOTHING! This is their way of making money, not assuring you that you have a healthy dog. This place supports puppy mills! This place is a scam! You're playing a game by their rules. I hope this place becomes nonexistent one day! Please don't support these people and spread awareness of their corruption! 0 stars!

Date of experience: August 18, 2019
Texas
7 reviews
31 helpful votes
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SITE IS USELESS.
July 4, 2019

Regardless of any thing positive about the AKC, their website is utter trash. I have spent a week trying to get help from AKC in registering my dog. The site refuses my valid email address. The site refuses the online pin number generated by AKC, sent to my dog's breeder on his registration application. I have emailed, I have called and have gotten ZERO response. GET YOUR ACK ACT TOGETHER. FIX YOUR PATHETIC WEBSITE.

Date of experience: July 4, 2019
Virginia
1 review
33 helpful votes
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This is the worst company I have called multiple time to inform them I never received my puppies registration papers in the mail. They took 300 dollars from me and can't give me what I paid for. Also they lied to me and told me they would express ship it in 30 days do to the inconvenience still it has never showed up. So since It seem like they can't follow through I will follow through on trying to sue this company!

Date of experience: June 25, 2019
Washington
1 review
23 helpful votes
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DO NOT buy a puppy from Creek Weimaraners, Mountain Boxers, Sunset Cavaliers, River Westies or Stone Rottweilers! This breeder out of Ogden, UT is running a puppy mill and raising them in terrible living conditions. He advertises that the puppies AKC registered and are raised in a family friendly environment with daily interaction. Not true! The dogs live in a concrete compound out in the middle of nowhere. We went to pick our puppy up and it was unhealthy and had mange! He smelled terrible of urine and feces! When I asked the breeder questions concerning the puppies condition he became very defensive and disrespectful. We were not allowed to see the parents or the rest of the litter! Terrible excuse for a breeder, buyer beware!

Date of experience: June 4, 2019
California
1 review
23 helpful votes
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The AKC database contains the records of each litter registered with the AKC. This information is entered by the breeder and contains information about the parents, date of birth, number of puppies, AKC litter #, color, breed, sex etc. If the AKC had the skill or the motivation to analyze this data they could easily identify 'bad' breeders or breeders not following AKC standards. Instead they allow backyard breeders and puppy mills to use the AKC name to market their puppies. In exchange for this agreement breeders contractually force puppy buyers to register with the AKC. An incestuous relationship which does not protect the animal or the consumer. This dinosaur needs to fall into the tar pits.

Date of experience: February 14, 2019
New York
1 review
0 helpful votes
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Such a bed expiriance!
September 16, 2018

Anyone can be a sitter! My dog nearly died! Came back sick and dirty! There is no screening at all? No libilaty at all? This sitter had 5 great reviews! It's unbelievable!

Date of experience: September 16, 2018
Tennessee
2 reviews
18 helpful votes
Follow Annette M.
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The general opinion of the uneducated public is that AKC papers mean that the dog is higher quality than those who do not qualify for the coveted "papers." We recently filed a complaint against About Time Cane Corsos for sending us a pup whose microchip number is different from that on the paperwork. AKC would not even investigate. Instead, a committee devoted to the investigation of impure breeding decided based ONLY on pictures the dog that we believe to be a boxer mix is simply a "poor representative of the breed." Yet, About Time remains a "Breeder of Merit" in spite of producing poor quality dogs and failing to keep accurate records. Given that the AKC prides itself on being the "DMV" of dogs I am surprised that the mismatch on microchip numbers went unnoticed. However, unfortunately, their lack of concern that one of their "Breeders of Merit" is producing poor quality animals did not surprise me - on all of their websites, including the page promoting "reputable" breeders who paid to be there, AKC posts a disclaimer about the quality of the animals these breeders produce. AKC papers may come at a high cost, but are worthless.

Date of experience: March 6, 2018
Massachusetts
2 reviews
16 helpful votes
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Just read an article on training that was a barely disguised promotion for Purina dog food. Obviously, the AKC is not a good source for unbiased information. It's profit-driven. Pretty mercenary for a. Org website.

Date of experience: February 14, 2018
Missouri
1 review
13 helpful votes
Follow Mona W.
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I turned a crooked breeder into AKC and filed a complaint that the dog wasn't pure only to be told they weren't investigating and allowed the dog to be registered as a purebred. Not only that, they scrapped the name I registered the dog under and allowed another breeder to rename the dog. And dealing with the employees on the phone at AKC is another treat to be avoided. If I ran a business like they do, I would be sued and rightfully so.

Date of experience: December 3, 2017
India
8 reviews
10 helpful votes
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Akc positives
November 26, 2017

There are many great aspects to the AKC. You can create an account. If you have registered dog you can add the dog via the registration number. If your into conformation showing you have..

Date of experience: November 24, 2017
Illinois
1 review
5 helpful votes
Follow Thomas S.
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Paper gets you a pedegree $34.99+$16. Rip-off online gets you a pedegree only
At $79.99 level then if you include a co-owner (wife) add $10.00 more. $90 online.
Why are we being hammered?

Date of experience: November 16, 2017
Colorado
1 review
17 helpful votes
Follow Mary L.
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I have seen first hand how this organization will register litters and dogs without the owners signature or permission. A son of my girl was sold without it's owner's permission or knowledge by someone who never owned or was part of any contract regarding the dog. AKC conducted a DNA investigation and the breeder who sold the dog without permission did not tell them who they sold the dog to. The investigation was conducted because the damn's breeder suspected the dog was the sire of a litter that listed a different sire. It was determined that the sire listed on the litter was not the sire and the breeder who sold the suspected sire was never suspended and never had to reveal who they sold the sire to. Now, this breeder is able to continue to use the sire and possibly continue to list inaccurate sires on pedigrees because the AKC did not test all their breeding stock in light of the results of the investigation. I asked them to compare my girl's DNA to the sire of the puppy in question and they would not do it. I thought they were supposed to insure the registry is accurate? Based on my experiences with the AKC; they seem to go after breeders who do not register 100% of their puppies. I think it is all about registration dollars and not accuracy of animal welfare. I also think it is a waste of money and a worthless piece of paper. I don't think dog owners have any rights. They seem to side with scam artists. I have images, emails, and other information to support what I have seen them do.

Date of experience: June 9, 2017
California
1 review
7 helpful votes
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This business allows dishonest breeder to register litter that they don't own. Even after reporting the scan they didn't investigate and don't care for the well being of the animals.

Date of experience: May 23, 2017
Alabama
13 reviews
88 helpful votes
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I am a breeder, I have been registering my litters with American Kennel Club since 1990. I have never had the issue of extended wait times that some of the other reviews mentioned. Nor have I ever had anyone be rude to me. I have had them switch me between several people getting me to the correct department.

PROS: For me it is the fact that I know I can guarantee the bloodline of my pets because the dogs are now DNA tested. As a buyer you will never have to worry that you were sold a puppy that was not a product of the sire stated on his papers.

CONS: The only real complaint I can think of is the cost, you have to register the litter PLUS each individual each puppy in the litter... then the new owner has to pay an additional fee to have the puppy registered in their name. To me that seems a lot like "double-dipping".
I am glad I raise Chihuahuas (2 to 4 babies per litter). I can't imagine the financial burden of having to register a litter of 14 Great Dane puppies.

Date of experience: November 24, 2016
Oklahoma
2 reviews
4 helpful votes
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AKC
June 19, 2016

AKC is great... we always register our pups with AKC, would not register them any where else. Thank you AKC!

Date of experience: June 19, 2016
Colorado
4 reviews
22 helpful votes
Follow Mary H.
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We paid 500.00 to do a DNA investigation on a breeder who put the wrong sire on a litter. The breeder refused to produce the real sire that they advertised for sale. The akc had the ad and they never suspended the breeder for "failing to produce their record of who they sold the dog to". This same breeder has done other bad things but it appears they are an AKC "corporate" beeeder meaning they supply the AKC with many registration and show entries dollars. I dont believe many of the pedigrees are correct as the. AKC does not require DNA or microchip with registrations. They also require the permission of a person in question before getting DNA from dogs in question. Isn't that like asking a thief for your money back?

Date of experience: May 24, 2016
Tennessee
2 reviews
19 helpful votes
Follow Jill N.
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The AKC is a corrupt institution who pretends to be about proper breeding and animal welfare but their actions speak otherwise if anyone with intelligence looks behind the curtain.

The AKC is all about who funds them the most money. You can breed sister to brother for 5 generations with no problem via the AKC.

If that is not bad enough for you that they help contribute to the masses of pets dying in shelters then think about your cost in vet care from all of the genetic issues that most AKC breeders proliferate.

You can also lose your pet to the breeder because your paperwork is not proof of ownership.

Most every major animal registry in modern America requires DNA testing before issuing papers, but not the AKC.
The AKC protects known scammers who create fraudulent pedigrees by requiring a $500 fee to test your animals parentage! They put the burden of proof onto you as the owner, not the breeder!

Even when a pedigree is proven fraudulent a breeder is allowed to re-register the litter again with zero proof of parentage.

All you have to do is google puppymills raids of AKC breeders who have glowing inspections via the AKC, yet the pets were clearly dying in filth.

So please think again before funding this awful corporation, and at the very least start demanding DNA proof of pedigree.

Date of experience: May 23, 2016
Minnesota
5 reviews
17 helpful votes
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AKC Positives
April 21, 2016

There are many great aspects to the AKC. You can create an account. If you have registered dog you can add the dog via the registration number. If your into conformation showing you have all the info you need at your fingertips. Also if your looking for breeders of merit or just reputable puppies there is a good database for that as well.

Date of experience: April 21, 2016
Canada
5 reviews
5 helpful votes
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Bought a retriever from here recently. Everything is fine)

Date of experience: August 29, 2015
California
3 reviews
3 helpful votes
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I volunteered for their summer internship program, it was the best time I ever had. Enjoyed being a dog walker.

Date of experience: May 10, 2015