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Amazon CAReviews 628

1.7

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Amazon CA Reviews Summary

The overall reputation of the company appears to be declining, with numerous customers expressing frustration over product quality and inconsistent service. While some positive experiences were noted regarding specific deliveries, the majority of feedback highlights significant issues, particularly with returns, customer support accessibility, and the handling of complaints. Many customers reported long delays in refunds and dissatisfaction with third-party seller transactions. Additionally, concerns about misleading promotions and inadequate packaging further contribute to a negative sentiment. Overall, the company faces challenges in maintaining customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
200
value
181
shipping
187
returns
163
quality
159

We monitor reviews for authenticity

Canada
5 reviews
14 helpful votes
Follow kawaii n.
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I ordered 2 squishy packages off amazon for my Daughter and The first one was good but the second one was Bad. The second one contained non squishy Squishys and Duplicates. I do not suggest ordering squishy packages off amazon.

Date of experience: January 19, 2017
Canada
1 review
1 helpful vote
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'33corner in ca' (vendor name) sells Bladder Ease by Vitanica for $137.04 and $262.51 per bottle of 180 capsules plus shipping on Amazon.ca. The same product is sold on Amazon.com from $35.25 to $46.06 USD (unfortunately they can't ship this product to Canada). Even with the exchange rate and extra shipping costs, the prices between the two sites are not even close. I referred this issue to Amazon.ca a week ago and they still have not done anything to deal with this issue, in spite of promises to have their seller department investigate and that such practices are not tolerated.

Date of experience: January 15, 2017
Pennsylvania
1 review
4 helpful votes
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No A-to-z Guarantee
January 9, 2017

I bought a textbook from Amazon.ca, the seller never shipped the book. I asked Amazon.ca for refund through the A-to-z Guarantee but they denied the refund. Amazon.ca is a SCAM, NEVER USE IT.

Date of experience: January 9, 2017
Canada
1 review
2 helpful votes
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Amazon is one of my best experiences with online shopping.
Have ordered several items through them. I love their free shipping policy.

Date of experience: January 6, 2017
Texas
1 review
2 helpful votes
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Refunds
December 21, 2016

Please be careful, when making purchases on Amazon.ca. If the product is sold by a third party seller, and the product is not as per the specification, then according to Amazon, it is your responsibility to send it back at your cost with no guarantee that the product will be received by the.
As a result of which, the cost of the product and the return shipping costs are your loss to bear.

Date of experience: December 21, 2016
Canada
1 review
4 helpful votes
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Thank you Amazon.ca... Thanks to you my kids won't get their Christmas present now. What kind of company takes preorders on something and not be able to fulfill their preorders. I had ordered something for my kids on the 11th (preorder deadline was the 15th) everything was fine, order due to be shipped today (19th), order showing preparing for shipment and shipping method selected was 4-5 business days. With that method my items were due to arrive between the 22nd and the 26th. I wanted to guarantee my shipment before Christmas so I changed the shipping method from 4-5 days to 2-3 days. Suddenly I get an email stating the delivery date will be emailed to me when available. So I called and my wife called as well. The answer we got was that in the 2 minutes the had gone by from the time that I changed the shipping method to the time I got the email and for me to get through and talk to someone that my order was shipped to someone else. That's not right. I preordered with Amazon.ca to guarantee the items and didn't bother with other company that weren't doing preorders. The whole purpose for a preorder is to guarantee the items. So all said and done, now I've got to explain to my kids why only half their gift is here and that the other half will have to wait, all thanks to Amazon.ca. Great great company! What a $#*!ing joke!

Date of experience: December 19, 2016
Canada
1 review
2 helpful votes
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I recently sign up for amazon prime so I can receive my package on time to give it as gift to my girlfriend. It was suppose to receive on Dec 17 and today is Dec 19. It says its delayed due to weather. Well that's funny because from Mississauga to Toronto is less than 30 mins drive and the package is stuck in Mississauga. My other packages from Canada post came on time. That's very unreliable service and I am going to cancel my amazon prime before it renews after my free trial. DXAMZE*******

Date of experience: December 19, 2016
Canada
2 reviews
1 helpful vote
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Premiere experience
December 17, 2016

PAS TOUTES DES HONNETES VENDEURS...

I never receive my parcel... je n'ai jamais recu mon colis... cela venait de chine et non au états unis... FAITES VRAIMENT ATTENTION DE QUI VOUS ACHETER! Et surtout le nom du vendeur retener le mien... de lui rien ne se rend a destination...

Merci par contre aux support de amazon qui m'ont remboursé rapidement...

Date of experience: December 17, 2016
Canada
4 reviews
11 helpful votes
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I ordered a bathing suit cover up... looks great on the modle on line. When I recieved it the v neck was amost down to my belly button... not what was in the photo unless the modle was a young asian modle so tiny and I am by no means a big girl... It was so short it bairly covered me up top. I wanted to return it and I was told sorry we will give you half your money back for a total of $8.49 off another purchase form them... duhhhhhh it probably cost them $1.00 to make the cover up... moving on... and sucking up the loss

Date of experience: December 11, 2016
Canada
1 review
1 helpful vote
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I still find it hard to believe how fast I got my order delivered to my door and how much money I was able to save! I will do way more shopping with Amazon.ca! Thank-you So Much

Date of experience: November 24, 2016
Canada
3 reviews
9 helpful votes
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I shared my previous experience with a fraudulent seller on amazon.ca at this site before. I have been vigilant to assess the credibility of 3rd-party sellers on amazon.ca ever since. In late August 2017, however, I placed another order from a seller named Bella Sally based on amazon's 5-star rating of "100% positive over 12-month period'. It turned out that this proved to be another fraud! I have been tracking customer reviews on Bella Sally since then - all 1-star rating and no delivery, of course! I am amazed to realize that this seller has been cheating on customers for quite a while and the scams have been allowed to continue by amazon.ca! I cannot believe this is what is happening in Canada - a relatively honest country with good international reputation.

Date of experience: November 15, 2016
Canada
1 review
1 helpful vote
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FBA products issues
November 8, 2016

I started selling on Amazon.ca 6 months ago. So far I had to call them at least 10 times and have sent around 50 e-mail to deal with bugs in their system. From chargin me taxes on non toxable items to refunds issued in USD not CAD, product inventory disappeared... their fees are very high too. I am thinkg to significantly limit the number of items that I sell on amazon.ca

I am not happy with the experince so far.

Date of experience: November 8, 2016
Canada
1 review
0 helpful votes
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We bought an RCA Microwave and Grill from Amazon.ca and it broke 3 months later it was under warenty and amazon.ca told us to ship it to the supplyer Curtice international. We did and it was not fixable so they sent us a replacment but it was not the microwave that we putchiced it was a cheeper modle. I contacted Curtice International to try and resolve the issue but the told me it was up to them what the sent and I shoulf just be happy with having a working microwave. I was not at all satisfied with that answer so I contacted Amazon.ca and was refunded the difference in price. It was alot of work and argument and presistance to get the refund. Please do not buy from Curtice international ther are not honest

Date of experience: October 26, 2016
Canada
5 reviews
6 helpful votes
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Helpful and friendly
October 28, 2016

I have been buying from Amazon.CA for about 6-7 years now and have continuously upgraded and updated every aspect. I Love shopping with Amazon as if you ever have an issue they are very willing to make it right. U can buy and see a variety of products and brands you'll never find locally. I am very impressed. If u watch for flash sales u can get unbelievable deals! Happy shopping. :): )

Date of experience: October 25, 2016
Canada
11 reviews
42 helpful votes
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I've never had any trouble with Amazon.ca, though I generally avoid everything that isn't sold through or fulfilled by Amazon itself.

While the. Ca website is alright and getting better, there's a lot more to choose from on the. Com website

Date of experience: October 24, 2016
South Carolina
1 review
0 helpful votes
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Please... DO NOT buy ANYTHING Ortho company makes especially this STUFF CALLED WEED B GONE It killed several hundred dollar worth of my. Shrubs.

For the sake of God people DO NOT buy ANYTHING Ortho company makes especially this stuff called Weed-B-Gone! It killed several hundred dollar worth of my shrubs and the weeds are doing fine. I was in contact with the company with the receipt, order bill for replaced plants and statement from my gardener as they requested, first they offered to replace half of the plants, telling me I did not follow label instructions and did not know what I was doing ( I have been involved with agriculture and gardened too for almost 50 Years and followed label instructions to the letter), then 15 minutes later I get a call telling me the product was not theirs. HOG WASH! I bought the chemical myself. In my opinion these people are liars with the fair business ethics of a ruptured bladder and also in my opinion their products are horrible! I knew this when I used this slop and should be shot for using anything from Ortho to begin with!
DO YOURSELF A FAVOR AND STAY AWAY FROM ORTHO PRODUCTS! Use my own horrible experience to avoid one of your own.

Date of experience: September 11, 2016
Canada
3 reviews
2 helpful votes
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Awesome online shop!
August 24, 2016

I order all the time with them, the price are fair, the shipping is very very fast, well packaged too! There is some nice deals, even used items in the warehouse deals, which is very nice and convenient :)

Date of experience: August 24, 2016
Canada
1 review
4 helpful votes
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Cancelled orders
August 16, 2016

Amazon advertised a big music sale in August 2016, up to 80% off selected items it said. And I ended up spending several hours browsing through their catalogue, picking up what I thought were pretty good deals. However, within a week, half my order was cancelled because of "incorrectly posted prices". Now I feel I wasted all those hours browsing through their immense catalogue. I still got some good stuff at great prices (this is why I'm giving them the extra star) but I would have likely not invested the time if they were just going to cancel half the stuff I put in my cart. Advice to Amazon: Don't advertise a sale if you cannot honour your prices!

Date of experience: August 16, 2016
Canada
1 review
0 helpful votes
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I have been a regular shopper at amazon.ca and today I had the unfortunate experience of having my amazon package stolen from the top of my car roof when I had made the mistake of leaving it there while I ran back into my house quickly. Because of my past loyalty as a customer they were willing to give me a full refund for my $40 cell phone case. I will recommend amazon.ca to everyone I know.

Date of experience: August 15, 2016
Canada
2 reviews
1 helpful vote
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So Amazon, its a great website no matter which part of the world you are in, as for me I am reviewing the Canadian Amazon.ca. Its a great site but for only particular goods such a Accessories, Jewelry, can find great deals on wrist watches. Such as Seiko Diver a Jewelry store or Sears will for $365 (example) the same watch can be found on Amazon for $280, now some people might ask how can Amazon do this? Its because Amazon get the products to you directly from the Manufacturer cutting the middle men out so the distributor and wholesalers in between are cut out thus saving on cost and other marketing efforts. Other great things to buy from Amazon are... well just explore its a lot of fun. Take care, any question just email me *******@hotmail.com

Date of experience: August 9, 2016