On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.
The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was a little leery on the color, but it all worked out! Would order again
I was able to talk to the chief designer about matching the color of some previously bought blinds. That was very helpful and I appreciate the personal attention.
The type for Add Another could be larger.
Never a problem always great experience, and project. And product
I'v always used your products since 1999
Fit perfectly, and installed easily. Samples provided made it simple to order.
Helpful samples provided and reasonable prices.
The entire experience was terrific. We will definitely be returning customers
We are returning customers. We have purchased these blinds before and they are really terrific. Happy to be buying more.
Awesome. Will purchase again if needed. And it looks like I may need to.
Easy to navigate for a DIY person. Exactly what I needed.
Perfection love love love our blinds! Would never buy from another
So easy to order, great quality and quick turnaround; I hav ordered from here so many times and never disappointed
The prices change eveytime you click something new and the sales prices are not reflected in all items.
I worked with the designer Charlie and she made the process manageable. She sent me swatches and helped me place my order. I ordered roller shades from AB a few years ago and these were for our rental property and all went well.
Charlie has been a great designer to work with. I don't think I could've figured this out without her help.
Good product with a slight problem & the company is replacing it.
Mostly good ordering online; however, adding an additional item to maximize % off did not function. I needed to restart order to get proper discount.
I ordered window coverings from American Blinds years ago.
I tried a different company when we replaced some after remodeling 5 to 6 years ago. Now some of the blinds are failing, and the prices have gone up exponentially!
After shopping around online for better pricing for quality window coverings and for a replacement one for one that was failing, I stumbled across American blinds again.
Ordering was easy, the cost was affordable, and delivery was quick!
I will remember to use American blinds again for any future window covering purchases!
Ease of site is great! Your price compared to others is outstanding! We ordered from you 25+ years ago and wish I had stuck with you on other purchases! Appreciate discount code applied on checkout!
Ordered online giving measurements of all my windows. Most of them fit perfectly but a couple are a tad too short in the width, but we can still use them. Just can't tug on them too hard. Idk if it was the windows or the blinds
The order process was easy. The product arrived well packed. Installation was easy and quick. Very happy with my order.
From ordering color samples to placing my order, the experience was very easy. My blinds were delivered within a couple of weeks and were exactly as I ordered. I would highly recommend American Blind.
Well designed web site made ordering easy. Blinds arrived well packaged preventing damage during shipping. Easy installation with clear instructions. Product is good quality and looks great
I bought blinds to replace some from another company that stopped working after 3 years. Happy with the price and the quality
Years ago, I bought wallpaper and blinds from here. I had made a boo-boo on my wallpaper order and they were happy to help me fix it. I'm happy to come back to them for this order
I slept with bright morning light for a year before I finally bought my blackout blind. It's glorious. A bit of light peeks out of the edges (and then gets scattered by my gauzy curtains), but it's a "night and day" difference, haha. The motorized lift/lower is very convenient, and I didn't realize when I bought it that I could program different stop points for the bottom and top. I installed this myself, but I'm pretty handy. :) I will be getting more blinds for my home.
I wish the prices for the color options were posted when making the selections. I also wish I could filter for width/motorizing/blackout and not get unwanted options in my results.
My new blinds are just what I needed to keep the afternoon sun out of my office area at home. They fit perfectly and operate with no pulls or wand. I continue to shop with American Blinds because they always deliver what they say.
Your site is easy to navigate and complete purchases
Everything was perfect! Easy to measure and install. Color and quality as expected
Best deal and best shades around, will always purchase here!
The blinds were easy to order, great website and direction on measuring. The product is well made and looks great. The cost was a little more than I expected to pay.
Answer: Not sure on the brick and mortar site but the man I spoke with lives in Texas, my favorite state in the USA, made me feel even better about this place.