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The company enjoys a strong reputation for its product quality, reliability, and exceptional customer service, with many customers praising the prompt delivery and the vibrant selection of items. Positive sentiments highlight the ease of online ordering and the effectiveness of customer support in addressing concerns. However, some reviews indicate occasional shipping issues, primarily attributed to third-party carriers, and challenges with back-ordered items. Overall, the feedback reflects a largely favorable experience, with a notable commitment to customer satisfaction that fosters loyalty and repeat business.
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Everything is really cute but not at all what it looks like online & I'm never one to complain. It is what it is & I'll just try my best to make it work. Thank you for having this website.
Perfect size, good quality and very fast service. Originally ordered the wrong size and returning it was fast and easy. Received my correct size within 3 days.
Thank you
The items quality passed my expectations. The only thing that disappointed me was the picados banner I thought they were going to be more longer, but not a big deal.
So glad I found this website! Doing a "Feliz Navidad" themed Christmas and they had just what I was looking for at unbelievable prices! So cute! And received the order in just a few days.
I ordered an item that was out of stock and placed in "back ordered". AKA the black hole of never to be heard from again. But not at Amols! Not only was I contacted via email, but I was called and spoken to by an actual living, breathing, knowledgeable person assuring me that they would make sure my products arrived on time and in time for a children's play we are putting together. The order arrived yesterday. Thank you Amols. Well done. You have now become our "go to place". Again, thank you.
But Part of my order is missing, and some of my flowers are smashed. The pinatas are great, as well as the table runners. All for a great price. Arrived promptly.
Hello Laura, Thank you for taking the time to leave a review! Our goal is to always provide quality customer service and to offer our customers a variety of products at affordable prices. We are sorry to hear that your order did not meet those standards. We are always happy to discuss any problems with our customers. If you have not done so already, please contact service@amols.com so that we can resolve this issue. Thank you for your patience and Happy New Year!
I bought paper flowers for my Hispanic Christmas Tree. My son says with the flowers it looks like the tree from Coco.
They provided fast delivery and great customer service. I placed my order via my mobile device and hit payment submission button twice without realizing it actually placed 2 orders for the same items. They called immediately to verify the order and credited me when I explained the error. Thank you!
This was a last minute addition to my wedding, and when looking at other vendors, the timeline was too long. Although shipping was a little pricey, I decided to give Amols a try. The order process was easy and I was (happily) surprised at how quickly they arrived. Now, waiting for the tags that are coming from another vendor. The maracas are beautiful, and I would definitely would use Amols again!
The prices are way worth of what I expected, great merchandise well worth every penny I paid! Definitely coming back!
Answer: This company is totally legit & fast shipping. Great products that were the least expensive I could find anywhere online and they were authentic.
Answer: I am currently planning my daughter's Quinceañera and have ordered from them several times and everything I order comes carefully packaged. Each item comes in beautiful colors and perfectly made. So far I love everything I have ordered from them.
Answer: I had several questions to ask before my first ordered and they returned their replies to my questions sometimes with minutes. I actually called once too and they answered right away.
Providing everything you need for parties and Fiesta since 1949! www.amols.com
Hello Daniela, Thank you for taking the time to leave a kind and patient review! We are sorry to hear that you were not 100% satisfied with your experience. Our goal is to always provide quality customer service and to offer our customers a variety of products at affordable prices. Our products are constantly changing and improving to meet the needs of our customers, so some of our images may be outdated. If you feel that any of our product's photos were inaccurate, please contact service@amols.com so that we can promptly update our website. Thank you for your patience and Happy New Year!