It was an amazing experience! Their staff went out of their way to help me find the perfect blouse. Thank you so much.

This is my favorite store when I am searching for unique pieces for my everyday wear. The quality is top notch and the clothes are beautifully designed. Kudos to their staff for being accommodating.

Beautifully designed women's shirts and some of the best fashion accessories I have seen. Nice collection and helpful staff. I love coming back here.

Top quality clothes and good designs. I am very happy with the quality and fit. I also like how they treat customers - very professional and helpful.

Love this store, nice clothes. I buy here a lot because I adore the clothing line but also the customer service that is always willing to help.

I am starting to find myself visiting Anne Fontaine a lot more. It's a beautiful store with wonderful staff. They made me feel welcome and wanted me to have a good shopping experience.

Shopping here is always a pleasant experience for me. People are courteous and the clothes fit perfectly. And if I needed to exchange or return anything, it's always hassle-free.

Excellent customer service. Their concierge helped me process an exchange efficiently. I didn't have to wait long. I even got additional help from their stylist. Really luxurious experience with Anne Fontaine.

Discovered this designer a year ago and have shopped at their Greenwich store when in the US. Between my husband and I, we have bought thousands of $$ from them and had formed a relationship with the shop manager who is now gone, via phone and email. Since I'm in Canada, she would send me pieces and I would return for refund or exchange what did not fit. She gave great customer service. The problem starts when I returned 2 pieces to the store for a refund. She was there long enough to send the 2 pieces to their warehouse (I have an email confirmation from the manager), and shortly after she left the store. That was in June 2019. I still don't have a refund though I have been following up regularly and now I'm being told by the new store manager that the warehouse has not received the pieces and the former manager was not following procedures. It seems that I won't get my refund until the warehouse finds the 2 pieces their former store manager sent them. Looks like I am being held responsible for the loss of the package sent from their shop to their warehouse. But yet, I purchased those items from their Greenwich store via their store manager, and not via their web service. It only makes sense that the store would issue me a refund once they got the return (like every other store we deal with). At the very least a credit note?

Ordered 1 jacket in 2 sizes. ($3,000) The size I wanted was not available. A week or so after my order they contacted me and said they had my size. I ordered that as well. Sent the 2 original ones back as the size received in 2nd order fit best. They then said that I was a couple of days late past their refund policy. Asked them to refund as very long term customer, large amount, waited for other size to arrive and critically ill dog and needed the refund. I begged, asked, pleaded. Only form response. Called several times and only reached voice mail. LEFT SEVERAL MESSAGES AND NO ONE HAS CALLED ME BACK. THEY DO NOT CARE ABOUT CUSTOMERS, AND ONLY WANT YOU MONEY. THIS IS A CURRENT ITEM, NOT ON SALE, STILL ADVERTISED AT FULL VALUE, MINE WERE NOT ONLY NEVER WORN BUT THE PAPER WAS STILL ON THE ZIPPERS AND ONE BAG HAD NOT BEEN OPENED. NO CONCERN OR CARE AT ALL! ONCE THEY HAVE YOUR MONEY, THEY DO NOT CARE ABOUT CUSTOMERS OR CUSTOMER SERVICE.