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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Lots of questions. Little help. Difficult to get a return address. Won't order from again.
Arrived packed nicely. Nice quality at a great price
The shorts and pants are too tight. The pants on the models are so loose on them and the photo looked like the pants were made loosely. I am pear shaped and the pants were super tight on me.
It was great I am very pleased with my purchase. Everything was great
Just fine. The pictures on line are a temptation. Never quite matches expectations!
Awaiting information on the return process; Must return an item.
The quality is not worth the price. The sizes were not true to my actual size.
I hope the clothing fits me. First time I've ordered.
Product showed up. Thats the only good thing. Nothing looks as shown. Got sizes wrong. Colors wrong.
I asked customer service when delivery date might be because the tops were birthday gifts. They arrived just in time for Birthday giving, I was very pleased - thank you!
Not completely satisfied because one item was wrong size and the other fits tight. G
Shipping was timely but fabrics were very poor quality and not made of cotton as advertised. I would not order again.
Received 3 of 4 tops ordered the three I received were to small and the fourth top never received. I sent back the three tops and still in process of getting refund. Unacceptable the refund offered of $21 for three tops and I can keep. I paid $18 to send back. Wish they could just replace with new size upon receipt of smaller tops doesn't sound like they can do this.
I love the clothes that i order so i want more thank you
Well the clothes look beautiful i have to see when they come
I would never order from you again.
Merchandise was sized way too big, and very cheaply made. Nothing like the pictures!
Ok except one is too large and same size as other that fits perfect
Good i have no tried the clothing yet, but I liked it
My first order was wonderful. It was a very quick shipment. Packed extremely well. Will definitely come back again.
Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Best regards,
Azzlee Team