Bharat PlazaReviews 421

I bought an anarkali dress with bharatplaza and i was informed by them that the dress is not available. They did not refund me my money and forced me to choose another dress. I told them i don't like other dress and want my money back to buy it in another website. Each time in their live chat, they said they are refunding but they never did so. It is already more than 2 weeks now but they never refund me. They are keeping my money and not taking any action. I then took the help of PayPal and now they are asking me to close the dispute in Paypal then they will return the money but still they have not. They are all liars and cheaters. I will not recommend BharatPlaza to anyone as they are CHEATERS AND STEAL CUSTOMER'S MONEY. Please guys, be safe and don't shop at Bharat Plaza. It is not a trusted website. If you don't believe me, i can show all proof of their action.

Please keep away from this store as they are a bunch of frauds. I have ordered a saree for my wife over 2 moths ago which they confirmed will be delivered within 20 days, I have got in touch with them on several occasions and every time they said that they are having problems at the factory with the production of the fabric, and every time they assured me that I will receive my order in the next 20 days and today they finally told me that my order is not in production anymore and can't be delivered and I can choose one of their ready to deliver saree. Their service is really awful and unprofessional. I don't think they are a legitimate business, they probably just invested in a website to take orders from innocent customers and keep winding them until they just give up and stop asking for their order or refund.

Please do not place order with them unless you want to lose your money and be disappointed.

If you are buying online- BEWARE. They promise a certain delivery date- but of course they will go over. They take days to respond to you and give you false promises- oh just one more day, yadda yadda. I planned on wearing the dress on a certain date so I ordered in advance- and gave myself 20 more days from delivery date in case anything were to happen. Well, my special event came and went and they were still giving me false promises. Offering discounts, etc. Terrible customer service.

These bastards have been dragging my refund claim for 4 months now and yesterday after I chatted with them they said because it's been over 60days its not possible to give me a refund! Seriously how are you still in business? Please PLEASE stay away! I have lost $140 and 4 months of my life chasing them for a $35 refund that they said they would give me and I accepted and then they kept saying not possible. I wish I had paid by Paypal now but they convinced me not to. Don't do that. EVER!

I've purchased an Indian outfit that looks very attractive by picture. It was certainly very disappointing when I received it... the skirt was OK, but the top was made of a piece of damaged material, the outfit looks like it has pieces stitched together and it just couldn't fit. I send back to have another made, sadly the other piece looks worst, but they sent some small gifts (the little star to put on the forehead), which I didn't care for. I just wanted my outfit that I paid $150.00 for. They couldn't get it right, so I demanded my money back. It's been 4 months that I shipped the outfit back, they've received it and yet still I AM STRUGGLING TO GET MY MONEY BACK... SAD! I hear all types of excuses. I would like to receive my $150.00 in full, but I am so frustrated at this point, that I entrust God to do the rest. This company is definitely not to be trusted... AND I HAVE THE PROOF TO BACK IT... ALL EMAILS, ETC.

I ordered a lehenga in size 27 waist and received size 33. The length was supposed to be 38in long it came at 44. After a lot of backs and forths with the company (telling me to pay out of pocket to fix it) they told me I could return the item but they can only try to make it tighter but will not shorten it because it will " destroy the design". Unbelievable, they refused to provide me with a new lehenga with the size i ordered. It is not my fault their workers cannot read the size chart. Every email they sent me began with "Please understand- we cannot send you a new item..." So far for satisfaction guaranteed! So i paid $170 to get a product that I cannot wear or would have to pay $150 dollars to alter. I already told all my friends and cousins about my experience and they shared a similar bad experience so please stay away from the website.

I will not recommend Bharatplaza to anyone because it is very clear that if the order is not what you except then you have a problem. I ordered a Anarkali for a child of 4 years with bust size 28 and received a Anarkali for a child of 8 years with bust size 36. Bharatplaza do not want to admit that they made a mistake despite the evidence that is clearly stated in an email where the correct size and age of the child is mentioned.

As long as the order is to be placed and sent you respond quickly to questions but now there are problems, I had to send emails reminders to ask for a response.

The service is so outrageously bad and also the solution for a great discount on my next order. I will never going to buy from Bharat plaza.