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BlockchainReviews 75

1.2

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Blockchain Reviews Summary

Blockchain has a rating of 1.2 stars from 75 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Blockchain most frequently mention and customer service. Blockchain ranks 66th among Virtual Currency Exchange sites.

service
38
value
34
shipping
24
returns
23
quality
28

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Canada
1 review
4 helpful votes
Follow Sandy T.
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Scammed again
January 9, 2024

So, long history, this summer I'd invested all of my savings into LaGrand Group (a trading company). When it was time to collect my profits, I had to send fees to them and never was able to collect my assets. Fast forward to now:
I was contacted by a banker with Blockchain and was told that they would help me recover funds. So trustingly & foolishly I paid some fees to send to my wallet. My funds are sitting there & I'm not sure how to access them. I was informed the other day that they've discovered more crypto in my name…Surprise surprise they want more money…I have no more to give, nor would I give anymore. I'm so angry, sad, embarrassed…

Date of experience: January 9, 2024
Ohio
1 review
0 helpful votes
Follow Daniel C.
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I was a sofa customer transfer horse mistake of my life was allowing and then the transfer my assets from Sofi to blockchain. I checked out the site beforehand and I thought I would give it a try. That was a mistake I could accept the initial mandatory hold time that they gave me of two weeks for my crypto to be available. But when I try to transfer to self custody wallet or sell it and recoup the money I was told I had a 3-month hold time. And when I submitted screenshots of of the error just kept asking me for more screenshots. There's nobody that I can physically talk to just random people on emails to keep giving me the same runaround. Or making excuses. And extending my whole time for my funds which now appears to be an indefinite hold since the time keeps extending by a week at a time. It seems I'll just have to take the loss or possibly hire a lawyer to get my funds back I highly recommend that anybody looking to do business with this company or use it as a crypto Marketplace or in the other way run as quickly as you can.

Date of experience: January 8, 2024
GB
2 reviews
5 helpful votes
Follow David g.
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Been with them for years. Just HODL BTC...nothing special. Out of the blue they told me to get my coins out of my wallet within 24 hours or I will lose them. This is an obvious scam/threat on their part. Lucky I was near my PC and not on holiday or I would be out of pocket. I have no idea what they are playing at but does this sound normal? Be VERY VERY careful dealing with them. Look at their other feedback. Mostly bad.

Date of experience: December 20, 2023
GB
2 reviews
0 helpful votes
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When it comes to something as valuable and sensitive as your bitcoins, you want to ensure that you're entrusting their recovery to experts. Allegiant Pro Hacker boasts a team of highly skilled professionals with extensive experience in the field of Bitcoin recovery. Their deep understanding of blockchain technology and various wallet systems equips them with the knowledge needed to navigate complex recovery processes successfully. Allegiant Pro hacker is aware that when it comes to Bitcoin recovery, security and anonymity are crucial. To safeguard your personal information and Bitcoin holdings, they have established strict confidentiality standards and industry-standard security measures. While using Allegiant Pro hacker, you may feel secure knowing that your data is in good hands. One exceptional benefit of choosing Allegiant Pro Hacker is its lower fee policy. They understand that every situation is unique, and there might be instances where recovery is not possible. In such cases, they won't charge you a dime for their services. This transparent and customer-centric approach gives you peace of mind, knowing that you won't incur any additional financial burden if recovery is unsuccessful. Reliable Bitcoin recovery services are becoming more and more necessary. A reputable and knowledgeable website, Allegiant Pro Hacker is committed to assisting people and companies in recovering lost or stolen bitcoins. For people who have suffered the regrettable loss or theft of their digital assets, Allegiant Pro Hacker offers a glimmer of hope thanks to their demonstrated track record, proficiency, and dedication to client happiness. Don't let a bitcoin setback dampen your spirits; let the wizards work their magic and restore your peace of mind. You may be sure that your priceless assets will be returned to you by selecting Allegiant Pro Hacker, which offers a secure and expert solution to Bitcoin recovery. Reach out by email: *******@proton.me or Telegram at *******611 Bitcoin

Date of experience: November 30, 2023
Michigan
1 review
6 helpful votes
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Worst experience ever
November 27, 2023

Froze my account with my BTC in it, said I needed to provide a bunch of specific documents that were not easy to find nor upload in their specific format they required. After doing so couldn't get a response for weeks even after submitting multiple requests then finally Vince said my account would be deleted and my remaining funds would be sent to the address of my choice to which I provided a new address now it's been a week and I still cannot hear from them. Absolute worst customer service I have ever experienced, literal thieves plainly put. Do not trade with this platform

Date of experience: November 27, 2023
Bangladesh
1 review
1 helpful vote
Follow Mim A.
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Scam sacem Please don't use blockchain.com it my 160$ loss btc automatic -transfer where I'm don't know.

Date of experience: October 28, 2023
Ghana
1 review
1 helpful vote
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Coin-refunds dot com
October 20, 2023

All thanks to coin-refunds dot com, I was able to unlock my coins in blockchain. I'm glad that I was able to recover my funds with the help of coin-refunds.com. It's unfortunate that there are scammers out there, but it's great to know that there are trustworthy services like coin-refunds.com available to assist in such situations. My experience serves as a reminder for everyone to be cautious and seek professional assistance when dealing with financial matters. If you have any other questions or need further assistance, feel free to ask.

Date of experience: October 20, 2023
Slovenia
1 review
0 helpful votes
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Nice wallet
October 13, 2023

I've been using it for more than 5 years. Sometimes questions arise, but the support service quickly resolves the issues.
I don't understand why they write so many negative reviews.

Date of experience: October 12, 2023
GB
1 review
14 helpful votes
Follow Moira G.
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SCAM
September 20, 2023

Absolutely disgusting behaviour from a supposed regulatory body, bullying people into paying verification fees to release crypto funds, being advised just borrow the money from a family member or friend, encourage you to take out loans. Demanding you transfer the money into your cold wallet. I will be reporting them for their fraudulent activities. Please please stay clear of crypto-wealth experts too, they give you false information and tell lies. Never ever sign up to anything unless you fully understand the risks

Date of experience: September 20, 2023
California
1 review
0 helpful votes
Follow Paula C.
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I emailed them and asked a question on where did my money go when I sold my share. Instead of answering me they told me they are going to close my account and if I don't get my money out it will be lost forever.

Ingrid (Blockchain)

Aug 30,2023, 10:13 GMT+1

Hello Paula,

Due to a breach of our terms and conditions, your account will be blocked in 24 hours. You have 24 hours to withdraw your funds, after this your account will be suspended and any remaining funds may be permanently lost.

Unfortunately, we are not able to provide any details about individual applications or specific reasons for rejection. We apologize for any inconvenience this may cause.

Best regards,
Ingrid | Blockchain.com Support
Facebook: https://www.facebook.com/blockchain
Twitter: https://twitter.com/AskBlockchain
Twitter: https://twitter.com/Blockchain
Blog: https://blog.blockchain.com/

Disclaimer: Please note Blockchain.com does not provide investment advice or recommendations. The information made available to you is for your general use and is not based on any evaluation of your personal circumstances. If you are unsure of any investment decision, you should seek independent financial advice.

Date of experience: August 30, 2023
South Carolina
1 review
3 helpful votes
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I had a misfortune to invest over $37k with Blockchain.com They took my money and now ignore my pleas to let me cash it or forward it to an external wallet, or do anything with it for that matter. I tried to call them but they don't offer phone support, I write them emails and all I get is their form letters requiring unbelievable "proofs of identity". Somehow they didn't have any problems with my identity when they collected my money, but now they do not want to part with it.
If there is anybody on this site who was successful to retrieve their money from Blockchain, please let me know by posting the information on this site. Thank you.

Date of experience: July 28, 2023
France
1 review
1 helpful vote
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Poor to used
July 28, 2023

I been scammed from different brokers, i so scared of this brokers now, kraken log me out after several verification, after seeing a lot of reviews from different people around sitejabber talking how they get their money back from companies like kraken all with the help of ''GU Rude.live'' thank you for bring me out of this mess

Date of experience: July 28, 2023
Algeria
1 review
8 helpful votes
Follow William M.
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This the most useless crypto website I've used, I have been using this website for two years saving my crypto there, thinking I was in the right side not knowing I can't make a withdraw, I've been depositing all the time, i contacted the support service for the guidance to withdraw my ******* USD but I was unnoticed, I can't let this slide I report it to /gu ru D e. Li v e / after three days of filing the complaint I got my refunds,

Date of experience: July 14, 2023
GB
1 review
3 helpful votes
Follow BACCHUS B.
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Terrible company
July 2, 2023

I made two separate bitcoin purchases problem free. Two months ago I tried to withdraw money and I was put "under manual review". Blockchain are now ignoring my emails and I have no idea if/when I'll get my money. Total scam artists.

Date of experience: July 2, 2023
NL
1 review
8 helpful votes
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Avoid Avoid!
June 19, 2023

I trusted this company and signed up with optimism. However, I was assigned three incompetent account managers who had no clue about their job. Their incompetence led to the loss of my money. I wish I could provide more details, but my warning was deemed inappropriate. Hence, I'll simply say, avvoid using blockchain and instead, consider B rave hu b.ln fo, for scvm assistance.

Date of experience: June 19, 2023
Sweden
1 review
12 helpful votes
Follow Marino F.
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The wallet support on this site is painfully slow and unresponsive. I faced a terrible situation when 0.926 BTC was withdrawn from my wallet without my knowledge. Despite reaching out for help, support didn't respond until I discovered B r A ve h Ub [•] I n f O), a recovery company, who assisted me in getting a refund. Avoid this site.

Date of experience: June 12, 2023
Nigeria
5 reviews
12 helpful votes
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Refund is possible
June 2, 2023

After a withdrawal that mysteriously vanished, this company essentially took €10,000 from me. Frustrated by this situation, I decided to file a complaint against them. Thanks to the legal team at F I R T E H U B S. L I V E, I received assistance in recovering my money

Date of experience: June 2, 2023
Illinois
3 reviews
2 helpful votes
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FO R TE HU BS
June 1, 2023

Vermeiden Sie den Umgang mit COINBASE, einem Unternehmen, das sich nicht um seine Kunden kümmert. Sie haben sich unethischer Praktiken schuldig gemacht, indem sie unrechtmäßig mein Geld einbehalten und zusätzliche Gebühren für Auszahlungen verlangt haben. Glücklicherweise habe ich F/O/R/T/E/H/U/B/S * L/I/V/E entdeckt, eine vertrauenswürdige Institution, die mir erfolgreich geholfen hat, meine Gelder zurückzuerhalten. Ich habe nun eine Rückerstattung erhalten und ich empfehle ihre schnellen und zuverlässigen Dienste wärmstens.

Date of experience: June 1, 2023
Poland
1 review
2 helpful votes
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Scam site
May 16, 2023

Dont deposit money in this $#*!ing $#*! scam blockchain. $#*!ing fraud site dont accept transactions for many months without any reply.

Date of experience: May 16, 2023
Florida
1 review
1 helpful vote
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When you purchase bitcoin they make you wait 5 days to use your purchase. If you try and send bitcoin they make you wait aleast another week for your trancaction to go through. Theyt suck big time.

Date of experience: May 2, 2023