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Blockchain has a rating of 1.2 stars from 75 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Blockchain most frequently mention and customer service. Blockchain ranks 66th among Virtual Currency Exchange sites.
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So, long history, this summer I'd invested all of my savings into LaGrand Group (a trading company). When it was time to collect my profits, I had to send fees to them and never was able to collect my assets. Fast forward to now:
I was contacted by a banker with Blockchain and was told that they would help me recover funds. So trustingly & foolishly I paid some fees to send to my wallet. My funds are sitting there & I'm not sure how to access them. I was informed the other day that they've discovered more crypto in my name…Surprise surprise they want more money…I have no more to give, nor would I give anymore. I'm so angry, sad, embarrassed…
I was a sofa customer transfer horse mistake of my life was allowing and then the transfer my assets from Sofi to blockchain. I checked out the site beforehand and I thought I would give it a try. That was a mistake I could accept the initial mandatory hold time that they gave me of two weeks for my crypto to be available. But when I try to transfer to self custody wallet or sell it and recoup the money I was told I had a 3-month hold time. And when I submitted screenshots of of the error just kept asking me for more screenshots. There's nobody that I can physically talk to just random people on emails to keep giving me the same runaround. Or making excuses. And extending my whole time for my funds which now appears to be an indefinite hold since the time keeps extending by a week at a time. It seems I'll just have to take the loss or possibly hire a lawyer to get my funds back I highly recommend that anybody looking to do business with this company or use it as a crypto Marketplace or in the other way run as quickly as you can.
Been with them for years. Just HODL BTC...nothing special. Out of the blue they told me to get my coins out of my wallet within 24 hours or I will lose them. This is an obvious scam/threat on their part. Lucky I was near my PC and not on holiday or I would be out of pocket. I have no idea what they are playing at but does this sound normal? Be VERY VERY careful dealing with them. Look at their other feedback. Mostly bad.
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Froze my account with my BTC in it, said I needed to provide a bunch of specific documents that were not easy to find nor upload in their specific format they required. After doing so couldn't get a response for weeks even after submitting multiple requests then finally Vince said my account would be deleted and my remaining funds would be sent to the address of my choice to which I provided a new address now it's been a week and I still cannot hear from them. Absolute worst customer service I have ever experienced, literal thieves plainly put. Do not trade with this platform
Scam sacem Please don't use blockchain.com it my 160$ loss btc automatic -transfer where I'm don't know.
All thanks to coin-refunds dot com, I was able to unlock my coins in blockchain. I'm glad that I was able to recover my funds with the help of coin-refunds.com. It's unfortunate that there are scammers out there, but it's great to know that there are trustworthy services like coin-refunds.com available to assist in such situations. My experience serves as a reminder for everyone to be cautious and seek professional assistance when dealing with financial matters. If you have any other questions or need further assistance, feel free to ask.
I've been using it for more than 5 years. Sometimes questions arise, but the support service quickly resolves the issues.
I don't understand why they write so many negative reviews.
Absolutely disgusting behaviour from a supposed regulatory body, bullying people into paying verification fees to release crypto funds, being advised just borrow the money from a family member or friend, encourage you to take out loans. Demanding you transfer the money into your cold wallet. I will be reporting them for their fraudulent activities. Please please stay clear of crypto-wealth experts too, they give you false information and tell lies. Never ever sign up to anything unless you fully understand the risks
I emailed them and asked a question on where did my money go when I sold my share. Instead of answering me they told me they are going to close my account and if I don't get my money out it will be lost forever.
Ingrid (Blockchain)
Aug 30,2023, 10:13 GMT+1
Hello Paula,
Due to a breach of our terms and conditions, your account will be blocked in 24 hours. You have 24 hours to withdraw your funds, after this your account will be suspended and any remaining funds may be permanently lost.
Unfortunately, we are not able to provide any details about individual applications or specific reasons for rejection. We apologize for any inconvenience this may cause.
Best regards,
Ingrid | Blockchain.com Support
Facebook: https://www.facebook.com/blockchain
Twitter: https://twitter.com/AskBlockchain
Twitter: https://twitter.com/Blockchain
Blog: https://blog.blockchain.com/
Disclaimer: Please note Blockchain.com does not provide investment advice or recommendations. The information made available to you is for your general use and is not based on any evaluation of your personal circumstances. If you are unsure of any investment decision, you should seek independent financial advice.
I had a misfortune to invest over $37k with Blockchain.com They took my money and now ignore my pleas to let me cash it or forward it to an external wallet, or do anything with it for that matter. I tried to call them but they don't offer phone support, I write them emails and all I get is their form letters requiring unbelievable "proofs of identity". Somehow they didn't have any problems with my identity when they collected my money, but now they do not want to part with it.
If there is anybody on this site who was successful to retrieve their money from Blockchain, please let me know by posting the information on this site. Thank you.
I been scammed from different brokers, i so scared of this brokers now, kraken log me out after several verification, after seeing a lot of reviews from different people around sitejabber talking how they get their money back from companies like kraken all with the help of ''GU Rude.live'' thank you for bring me out of this mess
This the most useless crypto website I've used, I have been using this website for two years saving my crypto there, thinking I was in the right side not knowing I can't make a withdraw, I've been depositing all the time, i contacted the support service for the guidance to withdraw my ******* USD but I was unnoticed, I can't let this slide I report it to /gu ru D e. Li v e / after three days of filing the complaint I got my refunds,
I made two separate bitcoin purchases problem free. Two months ago I tried to withdraw money and I was put "under manual review". Blockchain are now ignoring my emails and I have no idea if/when I'll get my money. Total scam artists.
I trusted this company and signed up with optimism. However, I was assigned three incompetent account managers who had no clue about their job. Their incompetence led to the loss of my money. I wish I could provide more details, but my warning was deemed inappropriate. Hence, I'll simply say, avvoid using blockchain and instead, consider B rave hu b.ln fo, for scvm assistance.
The wallet support on this site is painfully slow and unresponsive. I faced a terrible situation when 0.926 BTC was withdrawn from my wallet without my knowledge. Despite reaching out for help, support didn't respond until I discovered B r A ve h Ub [•] I n f O), a recovery company, who assisted me in getting a refund. Avoid this site.
After a withdrawal that mysteriously vanished, this company essentially took €10,000 from me. Frustrated by this situation, I decided to file a complaint against them. Thanks to the legal team at F I R T E H U B S. L I V E, I received assistance in recovering my money
Vermeiden Sie den Umgang mit COINBASE, einem Unternehmen, das sich nicht um seine Kunden kümmert. Sie haben sich unethischer Praktiken schuldig gemacht, indem sie unrechtmäßig mein Geld einbehalten und zusätzliche Gebühren für Auszahlungen verlangt haben. Glücklicherweise habe ich F/O/R/T/E/H/U/B/S * L/I/V/E entdeckt, eine vertrauenswürdige Institution, die mir erfolgreich geholfen hat, meine Gelder zurückzuerhalten. Ich habe nun eine Rückerstattung erhalten und ich empfehle ihre schnellen und zuverlässigen Dienste wärmstens.
When you purchase bitcoin they make you wait 5 days to use your purchase. If you try and send bitcoin they make you wait aleast another week for your trancaction to go through. Theyt suck big time.
Answer: Glam Rack.cc is the incredible firm that assisted me when I experience semilar issues
Answer: They blocked my little 300$ and asked to be re-verified KYC and bank statements of transactions from 2022. I did provide all that, got verified and they told me that they will close my account and refund my crypto. It been 3 months since open the ticket and 2 weeks since I wait for my refund and no response from their customer support. If I open new ticket they are closing it and they told me to refer to the open one.: and there no response no auction! Ticket nr: #4909611. I work very hard for this little amount but it's my money and Afther providing prof of funds they still don't release it. Statements of transactions etc.