business logo of Bloomingdale's

Bloomingdale'sReviews 261

2.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Bloomingdale's?
grey star
grey star
grey star
grey star
grey star

Bloomingdale's Reviews Summary

Bloomingdale's has a rating of 2.2 stars from 261 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bloomingdale's most frequently mention customer service, gift card and next day. Bloomingdale's ranks 14th among Department Store sites.

service
57
value
42
shipping
39
returns
41
quality
38

We monitor reviews for authenticity

Germany
2 reviews
10 helpful votes
Follow megan w.
Unfollow megan w.
Share Review
Report Review

Always good clothes, good customer service, no problems at any time. Worth every penny every time

Date of experience: October 28, 2015
Germany
3 reviews
19 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Good stor
October 28, 2015

I occasionally buy cloths. Quality wise they are good. But need more improvement as their price is high as compared to quality.

Date of experience: October 28, 2015
California
26 reviews
23 helpful votes
Follow Ranjan P.
Unfollow Ranjan P.
Share Review
Report Review

Yeah!
October 17, 2015

Bloomies, as it's affectionately know--how can we ever go wrong here? They ship fast and have excellent inventory selection, and their sales are unbeatable. I have all good experiences here.

Date of experience: October 16, 2015
Germany
3 reviews
13 helpful votes
Follow Kian K.
Unfollow Kian K.
Share Review
Report Review

Very good.
October 17, 2015

Clothing is very good but prices are very high. They should provide clothes on affordable rates.

Date of experience: October 16, 2015
California
3 reviews
2 helpful votes
Follow Charlie K.
Unfollow Charlie K.
Share Review
Report Review

Liked!
October 2, 2015

Very supportive, nice staff, helpful and they know what they are doing

Date of experience: October 2, 2015
California
5 reviews
15 helpful votes
Follow john g.
Unfollow john g.
Share Review
Report Review

The worst
September 21, 2015

Bloomies clerks are so in love with themselves they could care less about their customers. I have not shopped there in many years.

Date of experience: September 21, 2015
GB
3 reviews
15 helpful votes
Follow Ruby A.
Unfollow Ruby A.
Share Review
Report Review

Best of the Rest
September 11, 2015

I have purchased 2 dresses for my sister's upcoming wedding and those 2 are my favorite dresses of my entire life thanks to Bloomingdale's providing such a wonderful discount and gofts

Date of experience: September 11, 2015
Oregon
7 reviews
17 helpful votes
Follow Patricia D.
Unfollow Patricia D.
Share Review
Report Review

Poor service
August 19, 2015

Coupons work mainly if you have an account. Sales associates often down right nasty. OR very, very nice. But mainly nasty.

Date of experience: August 19, 2015
Germany
6 reviews
36 helpful votes
Follow Frank H.
Unfollow Frank H.
Share Review
Report Review

Practical
August 9, 2015

I get a lot of my wear from Bloomingdale's and I haven't come across any issues.

Date of experience: August 9, 2015
New Jersey
20 reviews
12 helpful votes
Follow Bev J.
Unfollow Bev J.
Share Review
Report Review

Frequent Shopper
August 5, 2015

I like Bloomingdale because of the stylish high quality merchandise.

Date of experience: August 5, 2015
Sweden
4 reviews
43 helpful votes
Follow mandy h.
Unfollow mandy h.
Share Review
Report Review

Good
August 5, 2015

I bought 2 dresses from this website and I am very satisfied with the quality. Also the shipping process was pretty fast. The return and exchanges are a little bit evasive but does't matter because the dresses fits perfect:)

Thanks guys

Date of experience: August 5, 2015
Florida
3 reviews
5 helpful votes
Follow Bertica R.
Unfollow Bertica R.
Share Review
Report Review

They have the latest trends, the nicest employees. Hands down.

Date of experience: August 4, 2015
Massachusetts
1 review
2 helpful votes
Follow Emily L.
Unfollow Emily L.
Share Review
Report Review

Bloomingdale's customer service is so abysmally bad, I don't even know how to begin to describe it-- but I'll try. Every single order I have placed has had something wrong with it-- the sales promotion never got applied, I returned an item and it was never credited to my account, their website wasn't working, items became removed from my shopping cart online even though they were still available, I ordered items over the phone because their website wasn't working and they got the wrong billing address so my order was canceled... and on and on. What's worse, customer service always seems to have a very difficult time resolving any of these issues and I spend hours on the phone with them trying to fix the problems.

I was a devoted customer and stuck through it because I love their clothing, but I just can't do it anymore. To anyone considering ordering something from Bloomingdale's, go to Neiman or Saks instead and save yourself hours of trouble.

Date of experience: August 1, 2015
California
3 reviews
3 helpful votes
Follow Chelsea S.
Unfollow Chelsea S.
Share Review
Report Review

Love it
July 31, 2015

Love this store! Sales are always great for dresses

Date of experience: July 31, 2015
California
19 reviews
18 helpful votes
Follow Robin D.
Unfollow Robin D.
Share Review
Report Review

Online prices are not as good as they are in the store for sale items. So I suggest you make the drive to a store when they have the big sales. Shipping is a bit slow but worth it when you get your amazing finds :) HUGE fan of Bloomies. But they can use some work in the online department :)

Date of experience: July 27, 2015
Maine
34 reviews
78 helpful votes
Follow Connie E.
Unfollow Connie E.
Share Review
Report Review

Great store!
July 27, 2015

I have only placed maybe 2 orders from them, but I have been pleased when I did. It is expensive, but good quality. I was looking for an Autumn Cashmere sweater, which is a "high-end cashmere". I was finding the same sweater that I wanted on different sites. I got the best deal from Bloomingdales. It was priced considerably less than the other site I checked with. I have had this sweater for years and it is still in good quality. It is holding up well.

Date of experience: July 27, 2015
Philippines
20 reviews
3 helpful votes
Follow Rosauro Q.
Unfollow Rosauro Q.
Share Review
Report Review

If you really want to give yourself a reward, after the long hours of work... this is the place to be

Date of experience: July 20, 2015
California
6 reviews
24 helpful votes
Follow Natalie J.
Unfollow Natalie J.
Share Review
Report Review

Forever a favorite
June 9, 2015

Excellent shipping, great customer service, awesome clothes. Love!

Date of experience: June 9, 2015
California
3 reviews
37 helpful votes
Follow Arthur R.
Unfollow Arthur R.
Share Review
Report Review

Liking it
May 4, 2015

Great place for clothes. Have been going to this place for years.

Date of experience: May 4, 2015
New Jersey
1 review
0 helpful votes
Follow Sasha R.
Unfollow Sasha R.
Share Review
Report Review

You can recover some of your money spent for the purchase and also you will get 5$ to your account. To do this, follow the link and register online Extrabux. Extrabux makes it easy to earn cash back and find coupons at the stores you love. After you create a free account, simply click to a store from extrabux and make a purchase. In 1-7 days, your cash back will be added to your Extrabux account. Go to link bit.ly/1wGq3vU

Date of experience: April 3, 2015