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BUDK Reviews Summary
The company has garnered mixed feedback, with some customers praising the prompt delivery and competitive pricing, expressing satisfaction with specific products. However, significant concerns overshadow these positives, particularly regarding customer service, order fulfillment, and product quality. Many reviews highlight frustrating delays, inadequate support for returns, and issues with product reliability, leading to customer dissatisfaction. The overall sentiment suggests that while the company may appeal to those seeking inexpensive novelty items, it struggles to meet the expectations of customers prioritizing quality and effective service.
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Excellent assortment of items to chose from. Given the holidays I was surprised with how quick my order arrived. Will be ordering more soon.
Apparently "expected" delievery days are no when you should "expect" to receive an item. It is a poor estimate of when you might get the item in the fastest time possible that will be changed when they fail to get it to you one time. Almost a full week later I quit waiting by the mailbox for it to arrive and surprise... It shows up.
Don't expect my future business.
Thank you so much...
Very happy with the knives I received. They ate Xmas gifts. I will be ordering more items for Xmas gifts within a day or 2... as these were delivered so quickly was very surprised and delighted
I got my order the day before it was originally scheduled to arrive, and everything was in perfect condition.
My order was placed and shipped extremely quick-- Very satisfied customer- will be ordering from here again
Great job! I would order from your company again and tell my friends to order too...
I have it wrapped and under tree... Never opened it. It is Christmas gifts for 2 people that collect knives. Can't say how they like it till it gets opened.
Great Business! Items exactly as described & shipping was fast! Thank you, Budk! Will continue to do business with them!
I have ordered many times and never had a problem. Even when I had a slight one they fixed it right away! Love the products and customer service!
Ordered knives and a cup on 26 Nov, on a two for the price of one offer. Received all items on 2 Dec, 5 days later. Pretty darned quick! Have always had good service from BUDK!
Everything was exactly as described, and I could not be happier with my purchase. I would definitely recommend this site.
Picked out some very nice knives for all my workmates at crazy low prices! Really impressed at the quality of most of these knives when they were less than $10.00 a piece! I used to collect fancy knives years ago, so I know the difference between really cheap junk and products that are actually worth owning, and I can give these as gifts with pride knowing they will enjoy these for many years! Thanks!
I believe that after sharpening these knives they will do all I ask of them... I like the design, the weight and balance of the knife. A 20 year veteran.
Purchased for my brother in law who is a sheriff's deputy and a volunteer fire fighter. The quality is great. Beautiful items. They will make a meaningful gift.
The products are great and they arrived in time for Christmas presents, but the shipping time was a little long.
I placed an order with BudK as a returning customer. I know my address was in their system because they keep sending me their catalogues. My shipping address and my mailing address are the same and like I said, I am a returning customer. Then I leave for an overseas business trip. Next thing I know I get an e-mail telling me that my order is on hold and that I need to call them. I write back to explain that 1) I am overseas and can't call; 2) I am a returning customer and my address has not changed; 3) I have the same shipping address as billing address; and 4) They know all that because they keep sending me their catalogues. Make any difference? Nope. I get an illiterate response (yep, they have the same e-mail address that I have always used, too) message saying that if I don't call within a certain time they will cancel the order. Well, cancel the order then. And lose a customer. What a scam.
These Goblets I purchased for my wife and she was thrilled with them. They exceeded my expectations
Delivery for the Shield was first and it's a nice shield. Good Quailty, but the packaging was just OK. The boxing had torn places, fortunately there was insulation around the shield that did help.
The helmet packaging was better. The helmet is of good quality.
My brother will be pleased for Christmas.
Received package on time but was not what I ordered and they would not ship the correct item until they received this one back. I asked if I would get this back before Christmas and the response was you should. Well not a good first impression since it was their fault and the item I received retailed for 10 bucks. Not worth an unhappy customer in my opinion.
Very pleased with quality of top glass breaker pen. The waist pouch is smaller than envisioned but is useful and compact.
Not only that, got a welcome alert from "Customer Approved" before expected delivery.
From the business
Sells knives of all sorts.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members