CarGurusReviews 366

I recently purchased my third BMW from Radford at BMW Fresno. I will not go anywhere else because of the excellent service I received. Radford helped me to decide on choosing my first BMW and I have trusted him since. His patience and knowledge of BMW and their vehicles is why I keep going back. The service provided to me does not stop at the final sale. I have received follow calls and text messages to ensure that everything is okay and to ask if I had any questions on the operation of my car. Radford has always been available throughout the years when I had questions about my car long after the purchase. I feel that he has become a good friend and known that I can trust him to always give me the best deal. Thank you again Radford and BMW of Fresno, for the great deal and service you have always provided me!

I have been searching for a car on Cargurus. Saved a search and set up for price drop notification. Got an alert that price dropped and notified seller immediatly and called them the first thing in the morning. Seller was European masters and salesmen says he has a different price than the one I am stating, he further states he see's the price online but has a different price at his place. He stated he needs to check with his manager and will call me back. He did and said the car has been sold and he doesn't know why it was there with a price drop and that Cargurus is a 3rd party that they pay to advertise... Moral of the story is Cargurus is an extension of the "Salesman" on the dealer lot and their ads are bogus as the the salesmen we all try to avoid. My opinion is "don't be fooled" I have spent countless hours looking at their cars only to find things don't match. This is my 2nd experience... shame on me... All done here... please be ware.

After countless hours of searching for cars online, someone recommended cargurus.com. I found the car I wanted within 30 minutes. This website allows you to search for a vehicle in a variety of ways to fit your needs and compares them side by side. It even gives you dealer ratings and vehicle history which, prevents wasted time and frustration driving from one dealership to another. I found my Toyota Camry on cargurus.com on a Friday evening and drove home in it Saturday afternoon. It was the easiest car-buying experience I've ever had.

Cargurus is the worst campany that I worked with. I am car business owner. They are keep removing from my account good reviews stating they are fake? Are you kidding me? I am working hard to gain those reviews but they are removing them. Every time you try to call them and actually talk to somebody they either on vacation or away from desk. Manager never there I don't think they even have a manager. Worst company ever I don't know how they are still in the business.

The only reason I am giving CarGurus 1 star is because I doubt this website would allow me to post this review without giving a rating. I tried to sell my 1960 Willys CJ5 jeep and ran into constant problems. To verify ownership, I needed to upload a picture of my car with a sign in the windshield that had a certain code. This picture was refused because the sign didn't have "For CarGurus" written on it. I don't understand the logic behind this, but I'm assuming there's none. Nevertheless, I tried again. This time it was refused because the driver's door wasn't open. The car has a military issue canvas top with the doors built into the top. There are no locks on the doors, meaning that a photo with the doors open doesn't prove ownership. I called Customer Service and explained this, but he simply said to send them an email. I sent them an email and after two weeks, I didn't receive a reply. Then I discovered that my listing was deleted. The only conclusion that I can draw from this, is that CarGurus is either staffed by incompetent idiots or apathetic idiots. I can't really tell which, but I have a feeling that it's both.

Every vehicle that I've looked at has always been in much worst shape than advertise. "Great Deal" is purely based on the year and mileage, however, there are always more serious issues going-on with these vehicles. I bought a car through them at SA Auto Exchange in Skokie, Illinois. I paid cash for the car, (8/2/17) the owner there promised me the title within the week. After weeks of inquiring about it, I realized in October when the temporary plates expired, that this jerk never had any intentions to give me my title. I tried to write about this experience on CarGurus, just as here, I didn't mention any names, however, they claimed that I violated their "Terms of Use." I have since then learned that SA Auto Exchange of Skokie buys their autos from auctions often without obtaining the title, and often jerk their customers around. They have negative reviews on the bbb, however, CarGurus doesn't want you to know about them. With CarGurus, the money they make from dealerships far outweigh quality purchases from customers!