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CellspareReviews 96

3.0

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Cellspare Reviews Summary

The company has garnered a mixed reputation based on customer feedback. Positive sentiments highlight the quality of products, with many customers appreciating genuine parts and effective packaging. Timeliness in delivery and responsive customer service also received commendation, particularly for urgent needs. However, significant concerns arise regarding service delays, particularly in returns and refunds, with some customers experiencing dissatisfaction with support during issues. Overall, while many customers express satisfaction with product quality and affordability, the company must address its customer service challenges to enhance overall customer experience and trust.

This summary is generated by AI, based on text from customer reviews

service
51
value
47
shipping
49
returns
36
quality
48
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Germany
1 review
0 helpful votes
Follow Noorul A.
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Best experience ever. Do shop online at Cellspare. You will be sure to get the service and satisfaction that you so deserve.The people that work for cellspare are so nice, friendly and patient. I love them. 100 points from me for customer service. Quality of their product is also good.

Date of experience: October 27, 2020
Germany
1 review
2 helpful votes
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One of the worst companys I ever ordered stuff from.
Sending the wrong item wich is also much cheaper than the one I orginally ordered.
Told me to send wrong item back on my expense before sending the right piece ( maybe).
Stay away from this side.

Date of experience: October 26, 2020
India
1 review
12 helpful votes
Follow Raunak R.
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Delivery and return
October 23, 2020

No. 1 worst service i ever seen in my life deliver display via post 1. Careless delivery 2. Cheating customers 3. Very poor service no return 4. Return not made take 15 days to deliver 5.no pickup 6.no refund 6.if your product faulty show him the proof only by mail 7.no hassle free return 8.no private shipping 9. Very poor customer service product are also of cheap quality or comes broken.

Date of experience: October 23, 2020
Philippines
1 review
5 helpful votes
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This site is a scam
October 11, 2020

Don't buy anything on this site. It is a scam! I ordered a sim module for my oneplus 7T and it didn't come.

Date of experience: October 11, 2020
Hong Kong
1 review
0 helpful votes
Follow Riya S.
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*Thank you so much all staff*
I am very happy because my phone is finally fulfil all folders are supported. This company all staff fully support and also sir are fully positive things or fully support very excellent work for cellspare company.
This company are 100% positive and original product.
Against fully staffed helpful also sir.
Thank you so much thank you so much sir

Date of experience: August 4, 2020
India
1 review
1 helpful vote
Follow Haira L.
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I ordered nokia 8 sirocco lcd screen with frame. The part delivered via indian speed post. Quality genuine and packing was awesome.

Date of experience: August 4, 2020
India
1 review
0 helpful votes
Follow SATEESH C.
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I ordered screan dizitiger for motorola one power. But got the same in damged conditin. Then by teliphonic discussion cellspare sent other parcel for the same. Now it is working normal.
So thanks Cellspare. Keep it up as customer satisfaction acheivment is great goal.

Date of experience: July 22, 2020
GB
1 review
5 helpful votes
Follow Macbeth R.
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Ill put this in point systm
1. It took my order over 3 months to arrived (they first said 10 to 12 worign days)
2. They dint have a clue of my order for over 2 months till i started questioning.
3. before i order i asked if it was origanal samsung parts they said yes (I GOT A DULICATE REPLICA)
4. I got a part finally which had a fault in it so i spoke to one * nice polite person but useless money make scammer who just has the excusses in addandence for the chinese fake product.
5. this company is a money make scam once ur oney out from ur acct, say bye to it ull never get it back coz it out of ur reach n the hand the this type on people
6. Do belive in the reviews coz i did not and belived in one off mistake but, im not the first to type bad review agains this cellspar company.
7.do read all the disclaimers that what * will keep on telling u if ull speak to him (that how it works in their favour)

*Personal information redacted by admin

Date of experience: July 16, 2020
Cellspare I. — Cellspare Rep
over a year old

This Fake customer purchase mobile parts online to save some of his money and damage the part it due to his stupidity while installing. Starts making false allegations to take part warranty from the company. We were also offered to refund 50% of the amount by this fraudulent customer which we turned down, This ( Macbeth R.) is a professional online blackmailer. Which has been banned by many eCommerce companies on their website.
We will start a blog against in a few days to save other companies from this fake & blackmailer ( Macbeth R) customer.

India
1 review
4 helpful votes
Follow Kamal K.
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Fraud with me
July 12, 2020

This company sending duplicate products and misbehaving with consumer. And also giving warning of case against consumer

Date of experience: July 12, 2020
Romania
1 review
1 helpful vote
Follow Cristian N.
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I live in Romania, Timisoara and I bought a display for Xiaomi Redmi 3S after I had some failures on ebay. It is a reliable seller. I recommend!

Date of experience: July 11, 2020
India
1 review
8 helpful votes
Follow Harsh S.
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Do not buy ever any single parts of your phone from Cellspare. I Received a duplicate part of my phone.
Before ordering I had mailed them and asked that you sell duplicate or original product?
They reply "We have all the parts are 100% original, we are not selling duplicate."(Find the attachment). Even after waiting for 3 to 4 months, they gave me duplicate products.
I do not understand if these people speak with such confidence that we do not sell fake and duplicate products. So how did I get a duplicate product?. It means that they rob such customers only and only for money from their fake products. This is not a matter of taking back the product and returning the money, it is just to cheat the consumers. Because speaking the truth can not earn money, therefore they earn only by lying. They make people fool by selling third class quality parts. Before writing, I read the comments of all the other people, and everyone had the same problem as duplicate and fake product, they are all telling 100% truth. Whatever good commentary you see, all these are written by friends or by relatives. All comments are fake. You can easily identify them by their names and DP. I do a digital media job and I know very well what are fake comments and what are real comments. So I request all of you how much emergency you have but don't buy any product from Cellspare. Take it from a good online platform but not from this website and I also know that now they will prove themselves good in replying to me but they will not write that they sell duplicate and fake products. Total time & money waste.

Date of experience: July 9, 2020
India
1 review
1 helpful vote
Follow Manik K.
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Highly recommended
June 26, 2020

Lockdown didn't went well for my Google Pixel 2. The display screen got dead.
Google Support wasn't available for getting my device fixed because of Lockdown... I searched for the Combo everywhere in Jammu but all in vain.

CellSpare to the rescue. They provided me with the Combo and that too Original, although it took almost a month because of Lockdown...

Thank you Team CellSpare. The Pixel is Up and Running...

Date of experience: June 26, 2020
Australia
1 review
3 helpful votes
Follow Gautam T.
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I live in Sydney, Australia- one of the best product and customer service experience I had with Cellspare, I ordered a motherboard for one plus 2, to be couriered in India, as my parents were coming to us in Australia, due to coronavirus, they advised as I ordered just 3 days before my parents fly out it could be tough to deliver on time, however, they advised we can deliver both in India and Australia, I advised to send to Australia, which they did happily and in 7 days flat it was in my hands, on top of that the motherboard works perfectly. Will always order from you guys now on.

Date of experience: February 25, 2020
India
1 review
1 helpful vote
Follow Sameer S.
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Great product and good packaging, the delivery is also very fast. I bought an Apple iPhone 6S Plus LCD Screen and Digitizer Assembly with Frame Replacement - Black - Grade S on cellspare. It comes fast and when I install it to my phone, it works well, the brightness and color looks like OEM, it's just as I expected.

Date of experience: October 31, 2019
India
1 review
0 helpful votes
Follow Mahesh W.
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I purchased nokia 7 plus lcd screen with touch and they delivered to me within 7 days to my house, thank you cellspare for genuine part.

Date of experience: September 13, 2019
India
1 review
2 helpful votes
Follow CHANDRESH L.
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Very nice product
June 23, 2019

I buy Acer liquid Z630s display and it's in good condition and new branded display I satisfied with this product...

Date of experience: June 22, 2019
India
1 review
16 helpful votes
Follow Rajesh N.
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I ordered a display of " Sony Xperia XA1 Plus LCD Screen With Digitizer Module - Blue" on the 30th May and immediately they deducted the price from my card. I got a confirmation mail also stating the delivery date 3-10 days. After following up with them for 15 days after the 10 days delivery time i finally received the product after almost 25 days from the order day.

Date of experience: June 16, 2019
India
1 review
3 helpful votes
Follow Jack M.
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Amazing product and good packaging, the delivery is also very fast. I
Bought an Apple iPhone 6S Plus LCD Screen and Digitizer module with
Frame Replacement - Black - Grade S on cellspare. It comes fast and
When I install it to my phone, it works well, the brightness and color
Looks like OEM, it's just as I expected.

Date of experience: April 11, 2019
India
1 review
2 helpful votes
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Ashfaq khan
January 31, 2019

I purchase my Nokia 6.1 plus rear battery door from the Store and I really surprised they delivered to me within 7 working days in UK.
Thank you very much

Date of experience: January 30, 2019
India
1 review
1 helpful vote
Follow Thomas R.
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I ordered Nokia LUMIA 1020 LCD with Digitizer Assembly Module.
Product was as good as new. In rupees it cost me 6800 INR. Whereas in
Service centre it was 16.500 rupees for replacement. I am happy with
Product quality. But delivery time is too long & filled with full of hurdles. When it comes to courier delivery etc.

Date of experience: September 27, 2018

From the business

Cellspare is a leading mobile phone replacement spare parts supplier. We provide cellphone replacement lcd screen flex cable best price.