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CellUnlocker.netReviews 1,221

3.2

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CellUnlocker.net Reviews Summary

CellUnlocker.net has a rating of 3.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellUnlocker.net most frequently mention customer service, sim card and galaxy note. CellUnlocker.net ranks 3rd among Unlocked Phones sites.

service
206
value
203
shipping
138
quality
190

We monitor reviews for authenticity

Canada
1 review
1 helpful vote
Follow Liam M.
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Code worked perfectly
March 19, 2021

Entered details, paid, and a couple of days later a code arrived by email. I entered the code and it worked perfectly.

Date of experience: March 19, 2021
California
1 review
3 helpful votes
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Poor service
March 18, 2021

Took money from me $4,000 they refused to refund me, they wont reply messages and all, they chat online is poor

Date of experience: March 18, 2021
Mexico
1 review
3 helpful votes
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Excellent service
March 5, 2021

The customer service team was always available. For. Any questions and help me during the unlock process. Always professional and willing to help.
Very satisfied with the service. 100% Recommended!

Date of experience: March 5, 2021
Texas
1 review
9 helpful votes
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Took a little while.
February 22, 2021

Long story short: carrier got my elderly father locked into a horrible deal. Another carrier was about a fifth of the price. Had some time to work on this, their first attempt to obtain code failed, and I had to inquire after day 10. Their response, was to try a secondary method. They did, and within 24 hours I had the code which worked flawlessly. Cost was reasonable, under $20. I would use the service again if needed.

Date of experience: February 21, 2021
Jamaica
1 review
2 helpful votes
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Excellent service
February 21, 2021

Truthfully, my most recent unlock is probably the 25th unlock I've done with CellUnlocker.net... they did deliver within the timeframe of 1-72 hrs (it was a bit unclear if was in fact 1-72 hrs or 1-72 business hours), but I did receive the instructions etc. and the unlock worked the first time I attempted (it was very easy).
Additionally, the instructions was very clear and concise and all possible scenarios were covered in the instructions I received.
In conclusion, CellUnlocker.net is one of my 3 'go-to' unlocking services I trust in my business for some of the lowest prices and really quick turn around times. I highly recommend them.

Date of experience: February 20, 2021
Romania
1 review
3 helpful votes
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I got my iPhone 11 done by them last year and it was painless. This time I have a new iPhone 12 Pro locked by T-Mobile. Ordered an unlock and they delivered as promised! Impressive as always, thanks team!

Date of experience: February 19, 2021
Uzbekistan
1 review
3 helpful votes
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My factory locked mobile phone samsung galaxy s8 was unlocked successfully by cellunlocker.net And now I am very happy. I recommend to all.

Date of experience: February 1, 2021
Arizona
1 review
2 helpful votes
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It worked!
January 30, 2021

Unlocked my Samsung Galaxy S7. Received my code in about 24 hours. I had been using my phone with Red Pocket on the AT&T network. I wanted to unlock it to use with Tello on the T-Mobile network. AT&T said to contact Red Pocket, Red Pocket said to contact AT&T. I was tired of the back and forth and took a chance on Cellunlocker.net and it worked!

Date of experience: January 29, 2021
California
2 reviews
2 helpful votes
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CELLUNLOCKE.NET WORKS
January 17, 2021

I think everything is a scam but I still try it so I did with cellunlocker and it worked like a charm with no hassle. I will use them again and recommend the service they offer. This is coming from ESE PAYA VARRIO LA PUENTE X3 PERTH ST - LOS ANGELES COUNTY - SGV - SURENOS 3CE

Date of experience: January 15, 2021
District of Columbia
1 review
6 helpful votes
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Where should I begin... I will begin with this company is an absolute fraud and scam artists. I paid on November 15th, 2020... they finally sent me a code on December 7,2020 which DID NOT WORK! It takes them weeks to even get an email reply and that is when you are constantly emailing them about your order status. DO NOT listen to the 5 star reviews on here as you will see they mostly all have only 1 review and that is for this company which they fraudulently post either themselves or have a 3rd party company pay for it. You do NOT get your access code within 24 hours or even some posts say 5 minutes! You have to beg them for the code and when they say "its unlocked, no code needed" I was perplexed. Its a scam and this is warning to everyone not to EVER use them. Like others if I could give 0 stars I would.

Date of experience: January 15, 2021
Cellunlocker T. — CellUnlocker.net Rep
over a year old

Hi Ed, we have found your order with the information you had provided. You had ordered our T-Mobile Device Unlock App unlock service for a Samsung Galaxy S10 T-Mobile USA.

To be honest, we don't know where to start as everything you've accused about us is not true and grossly incorrect. We will debunk each one chronologically to showcase to everyone reading that there was absolutely nothing fraudulent. This is a simple case of a successfully completed order and customer not understanding what they had purchased.

You had ordered our T-Mobile Device Unlock App service: https://www.cellunlocker.net/t-mobile-unlock-app/
The advertised avg. Processing time for that service is 5-15 business days.
The order successfully completed just at the end of the timeframe.

Our amazing support team has been responding to you back and forth in a total of 20 emails answering your questions as you asked however the answers we gave are correct but you did not accept them. Your last email to us was just simply rude, you had accused our company of fake reviews and threatened to open a bank dispute when you did not get your way.

Our reviews have been time tested for over 5 years, 4.4/5 stars with over 1,100+ reviews, we are very proud of the feedback because we provide excellent customer support and unlocking services that keep our customers returning us. You're claiming we made up all our reviews which is impossible because sites like SiteJabber have a team that monitors and determines if a review is genuine.

Quote from your review, "'its unlocked, no code needed' I was perplexed. Its a scam..." -Ed Matulik
This is not an unlock code service as your phone does not use a code, we unlock it on the T-Mobile server, once unlocked you can simply insert a different SIM use the shortcut to the unlock app or run the unlock app to complete the unlock since it is now approved for unlocking. That is the service you had purchased. When you have successfully unlocked your phone the unlock app will disappear.

Service page link: https://www.cellunlocker.net/t-mobile-unlock-app/
Here's a screenshot of the T-Mobile Device Unlock App service page specifying what you are about to order: http://shorturl.at/nzTX9

All your claims are now 100% debunked, what you've done is tried to spin a narrative that you didn't get what you purchased and slandered us with grotesque accusations and misinformation to paint us as a scam.

We want to trust that you're an honest person and update your review but just in case you don't we wanted to showcase to everyone reading what actually happened.

We look forward to hearing from you soon at your earliest convenience.

Ronald M.
Sales Manager

Canada
1 review
4 helpful votes
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I had no idea this service existed. These guys were so good they had my Note 10 + unlocked in under 5 minutes! They are the real deal. I highly recommend them, very little computer knowledge is needed and they are friendly and most importantly fast! Frp lock is no longer a frustrating experience! You will need a windows pc but they walk you through everything! Check them out! They saved my phone 100%!

Date of experience: December 31, 2020
North Carolina
1 review
2 helpful votes
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Yes! All that I can say, is that this is the service I have been looking for all of my life! O-M-G! Where have I been, when trying to call my carrier to "unlock" my device only to be hassled and told: "sorry, we're not going to unlock your phone". OK, Mofo, I got a fix for you! I spend all my money and now you tell me you're not going to unlock my phone? Well, hustle me no more. Cell Unlocker does the job, that the carriers refuse to do. For only a fraction of the cost of paying my carrier a wad of my money, per month... It's cheap. And trust me, some of these shady unlockers charge up to $50.00 per unlock code. Not cell unlocker! These guys are the absolute best in the game... hands down! And your unlocked phone remains unlocked even if you factory reset the device... yep!
If you're looking for an unlock code - for ANY phone - with ANY provider - at ANY time, choose Cell Unlocker! You won't be disappointed.

Date of experience: December 24, 2020
Texas
1 review
4 helpful votes
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Amazingness!
November 27, 2020

Well I will say first I was SKEPTICAL AF about using something like this and wasting 20 dollars but ILL TELL YOU WHATTTT boy did it work! I have a galaxy A51 with att that isn't paid off and the code they provided when i inserted my tmobile sim card worked like magic and now here I am using the phone they unlocked on my new service to write this review! Definitely recommend!

Date of experience: November 27, 2020
Florida
1 review
2 helpful votes
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Couldn't be happier
November 18, 2020

Was getting rapped by Spectrum so I decided to change providers not realizing that I wouldn't be able to use my phone and once I ported my number to the new carrier I couldn't even get phone calls as Spectrum canceled my account basically and wouldn't give me the code to unlock. In steps Cellunlocker.net after doing my due diligence of research, I figured what do I have to loose for a small amount of money and a money back guarantee. A couple days later as promised whalah! I received my email with codes and instructions on which to use depending on what my specific model was asking for. Literally 30 seconds later, I'm back in business! Thank you cellunlocker team for doing just what your service said.

Date of experience: November 17, 2020
Indiana
1 review
2 helpful votes
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All went well questions I had ran through quickly product work well tutorials worked well excellent service

Date of experience: September 25, 2020
Washington
1 review
2 helpful votes
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I recently bought an S20 Ultra from ATT and travel out of the country a lot. Since the phone is financed, ATT requires that you have the phone at least 60 days and also paid off before they will unlock it. I searched Google and found this website and immediately investigated the reviews to see if it was legit. After a few hours of research, I decided to give it a try and tbh, I did not think it would work considering how new the phone is and that I am a brand new ATT customer. Well to my surprise, less than 48 hours later, I received an email with the unlock code. Again, I thought it was not going to work but gave it a try. I changed the sim in the phone to a Sim from Mexico and entered the code when I was prompted... it worked! I now have a carrier unlocked phone.

Date of experience: August 26, 2020
North Carolina
1 review
2 helpful votes
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Had a galaxy s8 that i had not used in over a year because the screen smashed. I had it with cricket. I got the screen repaired and took it to another carrier but cricket had it locked - called them they kept giving me the runaround. Found cellunlock online and they sent me the code in 24 hours now the phone works perfectly with a new carrier.

Date of experience: August 26, 2020
Canada
1 review
1 helpful vote
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Be sure to read the BBB report on this company. https://www.bbb.org/us/wa/bellevue/profile/tablet-equipment/cellunlockernet-*******7217 I wish I had before I sent them my money. I sent them my IMEI code for my LG G3 and they took my money (more than the receipt showed they would). They provided unlock codes for my phone which proved to be bogus. I have not heard from them since. The service they allege to furnish is available to you for free.
First determine the IMEI number for the phone. On an iPhone Settings>General>About and scroll down to you see it. Dialing *#06# on the phone will also frequently give you the number. This was the method I used for my LG G3.
Next determine the carrier. If you know the carrier, good, otherwise, look at the SIM card and it will tell you the carrier. If the SIM card is gone, call the manufacturer and they will tell you who the phone was delivered to.
Next call the carrier and request the 16 digit unlock code. You will need to give them your IMEI number. They should give it to you. If they do not, file a complaint with the CCTS. https://www.ccts-cprst.ca/ It took a couple of weeks, but they compelled my old carrier to provide the number when they originally failed to do so.

Date of experience: August 10, 2020
Cellunlocker T. — CellUnlocker.net Rep
over a year old

Hi Bill,

That's terrible to hear but these are some serious accusations against our company, Cellunlocker.net

We will do my best address all your claims:
1) We don't charge more than what you see at checkout.
2) We don't sell free services, all our services are paid to sources. Our customers come to us when their network providers don't unlock their phones.
3) We answer our emails within a business day, please so kind as to provide us with your details to investigate.
4) You had hugely contradicted yourself referring to an iPhone and later saying to get the '16 digit unlock code'. IPhones do NOT use unlock codes to unlock, they are unlocked remotely through Apple servers.
5) In general, carriers do NOT unlock phones unless you fulfill their strict requirements ie. Existing contract/fully paying the balance of the phone/owner of the account/not bad ESN/blacklist etc...

The post you have described does not add up, we will have to investigate this with SiteJabber.

Support Cellunlocker.net

Pennsylvania
1 review
4 helpful votes
Follow Elshan N.
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I really appreciate for your service. It took 30 min and is done. Thank you to help me to unlock my phone so quick

Date of experience: July 20, 2020
Colorado
1 review
5 helpful votes
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Scam
July 10, 2020

Horrible Scam! I requested 2 times on their website to cancel and get a refund due to my phone was stolen and I can't use the unlock code. I sent the 2 requests before my order was completed. They say they can't refund me my money back. $139.99 I feel was stolen from me.

Date of experience: July 10, 2020

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cellunlocker.net
Vancouver, BC, United States