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Challenge CoinsReviews 603

4.8

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Challenge Coins Reviews Summary

Challenge Coins has a rating of 4.8 stars from 603 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, great experience and design team. Challenge Coins ranks 2nd among Coins sites.

service
10
value
10
shipping
7
quality
7
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Texas
1 review
0 helpful votes
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Great to deal with
March 21, 2024

I called and she pulled my previous order up very quick. Once I ordered, she had the proof to me within minutes to approve. This is our third order from them. They are great.

Date of experience: March 21, 2024
Michigan
1 review
1 helpful vote
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Great customer service!
March 19, 2024

Design team and customer service was great! The whole process was really easy.

Date of experience: March 19, 2024
Washington
1 review
1 helpful vote
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ACBRN Coins
March 14, 2024

Thanks for the outstanding customer support and quick response to our order. We will definately order again.

Date of experience: March 14, 2024
Illinois
1 review
0 helpful votes
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Exceptional Service
March 12, 2024

I am a return customer with Challenge Coins. The customer service and professional products are first class!

Date of experience: March 12, 2024
Massachusetts
1 review
1 helpful vote
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Excellent Customer Service!
March 7, 2024

Michelle was outstanding in her customer service and was patient with the many changes we made through the process. This was our second challenge coin that we purchased and we have been pleased with the final product. Everyone that has received a challenge coin- absolutely loves them.

Date of experience: March 7, 2024
Kentucky
1 review
0 helpful votes
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Great
March 5, 2024

Everything went smooth and was great, just as always.

Date of experience: March 5, 2024
Maryland
1 review
0 helpful votes
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Always a pleasure!
February 26, 2024

Michelle is polite, respectful and easy to work with. Thanks again for a smooth transaction.

Date of experience: February 26, 2024
Maryland
1 review
1 helpful vote
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Great service via phone
February 23, 2024

Was able to call with a prior quote and have all my questions answered, easy and quick process.

Date of experience: February 23, 2024
Louisiana
1 review
1 helpful vote
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I love EASY
February 14, 2024

This was a re-order for coins we ordered about 5 year ago. We could not find our files in house, but not to worry! One call and they were able to quickly find our information, process a minor change and get our order placed in only a few hours. Thank you for fast friendly service!

Date of experience: February 14, 2024
Oklahoma
1 review
1 helpful vote
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Outstanding business
February 7, 2024

I have ordered coins from you guys several times, and your customer service, details, and professionalism blew me away!

Thank you!

Date of experience: February 7, 2024
New York
1 review
0 helpful votes
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Excellent communication!
January 25, 2024

Got a quote early last year...sent order in this year with incredible fast response!

Date of experience: January 25, 2024
Arizona
1 review
0 helpful votes
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Thank you!
January 23, 2024

Challenge Coins has the best and quickest customer service. The turnaround on our coin revision was completed within a couple hours. They are always helpful and always fast!

Date of experience: January 23, 2024
Texas
1 review
0 helpful votes
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Very easy to work with
December 22, 2023

I like how they are so willing to do revisions as we work our way through a coin. We get our new proof very quickly and can easily determine where to go next if it is still not what we envisioned. They are patient with us and quick.

Date of experience: December 22, 2023
Missouri
1 review
0 helpful votes
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Great service!
December 15, 2023

Quick and easy reordering -- very easy to place original order and reordering is a snap! Thank you!

Date of experience: December 15, 2023
Tennessee
1 review
1 helpful vote
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So good I reordered
December 7, 2023

Excellent service a quality.
So good that I reordered another 100 coins. Super fast production and shipping. These will be my coin people from now on.

Date of experience: December 7, 2023
California
1 review
0 helpful votes
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Los Banos Fire Department JP Soares
December 5, 2023

This has and was the easiest in counter I have had with any company. Working with everyone from the first person to the last was fantastic. I can't wait to see my final product thank you for everything.

Date of experience: December 5, 2023
Oregon
1 review
0 helpful votes
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I enjoyed working the Challenge Coins Limited staff. I was drawn by the price, but appreciated the depth of knowledge staff had about what was possible, even when I asked complicated questions. The design proof process makes it easy to know what you are getting and help avoid miscommunication about how the Challenge Coins will look. I updated the design many times and there was no additional charge or concern about the extra work. I appreciate getting the opportunity to get it right the first time.

Date of experience: November 27, 2023
North Carolina
1 review
1 helpful vote
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Always a pleasure, year after year
November 20, 2023

I have been using Challenge Coins LTD to mint a new challenge coin every year for the past ~7-8 years and the process (including both sales and design) is always smooth and seamless (even through the plandemic). Product quality is consistently excellent, and I am a perfectionist (in other words, I have zero tolerance for mistakes [and there are none in this review...]). Beautiful coins, top quality, never a defect. Great experience and product. Highly recommend.

Date of experience: November 20, 2023
New Mexico
1 review
0 helpful votes
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Easy and smooth process
November 13, 2023

Sales rep team is remarkable and made my ordering process experience very pleasant. Happy to do business with them again in the future. Thank you!

Date of experience: November 13, 2023
Ohio
1 review
0 helpful votes
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Need to link the email to the Order
October 30, 2023

Overall the experience was good but I think that when the user clicks on oder now, they should be taken to a screen showing the order that they made previously so that they know what they are going to purchase and do not have to put in a ton of additional information that they may not have available at the time.

Date of experience: October 30, 2023