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Challenge Coins has a rating of 4.8 stars from 603 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Challenge Coins most frequently mention customer service, great experience and design team. Challenge Coins ranks 2nd among Coins sites.
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I called and she pulled my previous order up very quick. Once I ordered, she had the proof to me within minutes to approve. This is our third order from them. They are great.
Design team and customer service was great! The whole process was really easy.
Thanks for the outstanding customer support and quick response to our order. We will definately order again.
I am a return customer with Challenge Coins. The customer service and professional products are first class!
Michelle was outstanding in her customer service and was patient with the many changes we made through the process. This was our second challenge coin that we purchased and we have been pleased with the final product. Everyone that has received a challenge coin- absolutely loves them.
Michelle is polite, respectful and easy to work with. Thanks again for a smooth transaction.
Was able to call with a prior quote and have all my questions answered, easy and quick process.
This was a re-order for coins we ordered about 5 year ago. We could not find our files in house, but not to worry! One call and they were able to quickly find our information, process a minor change and get our order placed in only a few hours. Thank you for fast friendly service!
I have ordered coins from you guys several times, and your customer service, details, and professionalism blew me away!
Thank you!
Got a quote early last year...sent order in this year with incredible fast response!
Challenge Coins has the best and quickest customer service. The turnaround on our coin revision was completed within a couple hours. They are always helpful and always fast!
I like how they are so willing to do revisions as we work our way through a coin. We get our new proof very quickly and can easily determine where to go next if it is still not what we envisioned. They are patient with us and quick.
Quick and easy reordering -- very easy to place original order and reordering is a snap! Thank you!
Excellent service a quality.
So good that I reordered another 100 coins. Super fast production and shipping. These will be my coin people from now on.
This has and was the easiest in counter I have had with any company. Working with everyone from the first person to the last was fantastic. I can't wait to see my final product thank you for everything.
I enjoyed working the Challenge Coins Limited staff. I was drawn by the price, but appreciated the depth of knowledge staff had about what was possible, even when I asked complicated questions. The design proof process makes it easy to know what you are getting and help avoid miscommunication about how the Challenge Coins will look. I updated the design many times and there was no additional charge or concern about the extra work. I appreciate getting the opportunity to get it right the first time.
I have been using Challenge Coins LTD to mint a new challenge coin every year for the past ~7-8 years and the process (including both sales and design) is always smooth and seamless (even through the plandemic). Product quality is consistently excellent, and I am a perfectionist (in other words, I have zero tolerance for mistakes [and there are none in this review...]). Beautiful coins, top quality, never a defect. Great experience and product. Highly recommend.
Sales rep team is remarkable and made my ordering process experience very pleasant. Happy to do business with them again in the future. Thank you!
Overall the experience was good but I think that when the user clicks on oder now, they should be taken to a screen showing the order that they made previously so that they know what they are going to purchase and do not have to put in a ton of additional information that they may not have available at the time.