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The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
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Better than Cheapoair. Easy website to navigate. Booking was simple and easy. Confirmation was in
A matter of minutes.
Súper excelente y flexible facil de entrar conseguir acomodo en viajes mediante la plataforma. Lo mas que me gusta son los precios que se consiguen a travez de esta plataforma mucho mas economicos.