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Cherie DayReviews 282

cherieday.com
casual, chic, swimwear womenAge 26-45
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From the business

Shop fashion clothing for women online, discover our range of women's casual tops, dresses, blouse & shirts, pants from Cherieday.


Clothing item from Cherie DayFashion apparel by Cherie DayMerchandise from Cherie Day clothing lineCherie Day fashion product

Business Highlights

General

Year Founded: 2019
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $11.99
Free Shipping: no
Shipped From: China, USA (Kansas), USA (Florida)

Returns

Return Policy: not free
Return Instructions: must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 6XL)

Customer Service

Support Channels: messenger, email
Support Email: service@cherieday.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Cherie Day?
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Cherie Day Reviews Summary

The company exhibits a mixed reputation, with customers appreciating the ease of online shopping and a selection that often meets their style preferences. Positive sentiments highlight the fit and aesthetic appeal of certain items. However, significant concerns arise regarding order fulfillment delays, product discrepancies, and a restrictive return policy that frustrates customers. Many express dissatisfaction with the quality of materials and sizing inconsistencies, leading to disappointment in their purchases. Overall, while the shopping experience is user-friendly, improvements in product accuracy and customer service responsiveness are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
118
value
25
shipping
24
returns
23
quality
226
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3,949 reviews

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Louisiana
1 review
0 helpful votes
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Long Wait! Some Products NOT as Pictured!
October 6, 2024
Updated review

I am satisfied with most products, but shipping takes too long, and several products are not as pictured.

Date of experience: September 26, 2024

I enjoy the shopping experience, but the shipping takes...
September 24, 2024
Previous review

I enjoy the shopping experience, but the shipping takes so long.

Date of experience: September 14, 2024
Washington
1 review
0 helpful votes
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Beautiful color
September 29, 2024
Updated review

I love the color of the dress and the fit is perfect. The only problem is that I wasn't aware (and could not tell by the picture) that there were so many sequins and sooo very shiny. I am not a showy person so it put me off at first but, because I love the color and style and fit so much, I decided to keep it and wear it for Christmas and be part of the decorations with my family. Lol

Date of experience: September 19, 2024

I'm looking forward to my purchase of this dress looking...
September 22, 2024
Previous review

I'm looking forward to my purchase of this dress looking like the picture.

Date of experience: September 12, 2024
Kentucky
1 review
1 helpful vote
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Sizes run smaller tham maceys
September 26, 2024
Updated review

Easy shopping. I received my dresses but they too small in the bust,. It was for a wedding

Date of experience: September 16, 2024

Easy shopping
September 13, 2024
Previous review

Easy shopping.

Date of experience: September 3, 2024
Oregon
2 reviews
0 helpful votes
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Very thin material
September 13, 2024

I ordered 2 dresses and both were of such thin material that they were more like nightgowns!

Date of experience: September 3, 2024
Nebraska
1 review
0 helpful votes
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Your return policy is not very good. I could take a very small amount of money as a refund or of course get credit for the whole amount. But I could no longer find my original dress so I had to spend more money and I don't really care for the one I received the second time but I will just keep it because your return policy needs improvement

Date of experience: August 29, 2024
California
1 review
1 helpful vote
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Horrible!
September 7, 2024

You will not get what you ordered. I ordered a sweater, but the sweater they sent was horrible cheap material nothing like what was pictured and described. Shame on them!

Date of experience: August 28, 2024
Washington
1 review
0 helpful votes
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Haven't received the items I ordered yet!
September 6, 2024
Updated review

Haven't received the items I ordered yet!
I'm disappointed that I haven't received the product yet. They should have arrived by now.

Date of experience: August 27, 2024

So far so good!
August 27, 2024
Previous review

So far so good!

Date of experience: August 17, 2024
Texas
2 reviews
1 helpful vote
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Size difficult to determine & no return
September 6, 2024

I was a five star customer until 2 consecutive problems with orders. Customer service handled things well and offered a credit to my account to try another dress. This time I went up a size even though I measure the first size I ordered. The replacement dress is too big now. I love their styles. But you may loose your money. Both of my orders could not be worn. The first order was small and damaged. The replacement order where I paid the difference and shipping was too big. Wish it was easy to exchange replace like with Amazon.

Date of experience: August 27, 2024
North Carolina
1 review
0 helpful votes
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Not as it looked in picture.
September 4, 2024

Easy to order but item took longer than expected for delivery.

Date of experience: August 25, 2024
Michigan
1 review
0 helpful votes
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Eleven days from order, still no product
September 4, 2024
Updated review

I'd never ordered from this company before. I was starting to think this was a scam. I got a shipping link right away. A week later, still "waiting for package to be received" at shipper. Now it says "awaiting partner to receive package". I ordered Aug 14. It is the 25th and not only do I not have the product, tracking link still does not have an estimated delivery to me! Very disappointed. I have an event Sept 14 I was hoping to wear this item to. I guess I'll have to start looking elsewhere after losing 11 days! Not at all pleased! If I could rate a zero, I would.

Date of experience: August 25, 2024

Not completely sure on sizing
August 24, 2024
Previous review

Not completely sure on sizing. Hope I got it right! Easy to add to cart, find return policy apply coupon & complete pay transaction. All that was great!

Date of experience: August 14, 2024
New York
1 review
1 helpful vote
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Tracking number worthless
August 29, 2024
Updated review

Only one picture of dress. But 2 weeks after ordering no dress. Tracking number doesn't work. Contacted them twice says be patient

Date of experience: August 19, 2024

Only one picture of dress
August 15, 2024
Previous review

Only one picture of dress

Date of experience: August 5, 2024
North Carolina
1 review
1 helpful vote
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Disappointed
August 25, 2024

Very easy online shopping. I was a little disappointed in the material of the Beac
-ware pants and top. I thought the picture on the website looked like the pants were cotton or maybe linen and t-shirt cotton. I do not plan to wear out…will use as as (costly) pj's.

Date of experience: August 15, 2024
Pennsylvania
1 review
1 helpful vote
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Horrible
August 20, 2024

The dress that I ordered did not look like the one advertised. The fabric was like plastic. The fit is awful and not true to size. I had to pay extra to exchange for a larger size. The back and forth e-mails were confusing and tedious. It took months for the exchange to be completed.

Date of experience: August 10, 2024
Michigan
1 review
0 helpful votes
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Dressed
August 19, 2024

Very nice fabric and color but doesn't fit larger busted women.

Date of experience: August 9, 2024
Texas
1 review
0 helpful votes
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Disappointed in dress.
August 16, 2024
Updated review

Tight in bust and I'm not busty! I live in Texas and thought it was cotton. Polyester doesn't work in hot humid climates!

Date of experience: August 6, 2024

New customer
August 1, 2024
Previous review

New customer

Date of experience: July 22, 2024
Pennsylvania
1 review
0 helpful votes
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I ordered a lovely dress with white appliqué and chiffon decor on the dress. It also had a chiffon jacket. The dress I received was a simple print cheap looking dress with absolutely none of the white appliqué flowers or chiffon on the dress itself. It did however have a chiffon jacket. I have written several emails. They continue to state that I received exactly what I ordered. They are still using the same picture in their online advertising. This an obvious example of fraudulent advertising. I can add pictures but they are on another device. I can write another review with pictures on my other device.

Date of experience: August 3, 2024
North Carolina
1 review
0 helpful votes
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My return was handled well and I'm excited for my exchange item

Date of experience: August 1, 2024
Missouri
1 review
0 helpful votes
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Beautifully done. I really appreciate comments from other buyers.

Date of experience: July 30, 2024
Oregon
1 review
0 helpful votes
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Love the dresses. Sizes run small
August 7, 2024

Shopping bag doesn't show all three items in this order.
Love the dresses. In my last order, one of the dresses doesn't fit, and there are no instructions for returning. Please email me instructions for returning if possible.
P.s. I love the dresses!

Date of experience: July 28, 2024
Nevada
1 review
1 helpful vote
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Lousy company
July 29, 2024

I ordered 3 items at a cost of $85. It took a month for them to arrive. The fabric on all items was listed as 100% cotton, but is obviously polyester ( no label with fabric content) I normally wear a size 10/12 but ordered an XL dress to make sure it was loose enough. It is too tight. Then I ordered a size L top according to the measurements in their chart, and couldn't even get it on. The pants were listed as "cropped" but turned out to be ankle length (I'm 5'7" so it isn't because I'm short) Return policy states that they can be returned within 30 days, but I just got offers of partial money return or lots of hoops to get through to return for 1/3 of what I paid. Ads on facebook say they come from U.S. but the label is from China! I will NOT purchase from them again.

Date of experience: July 19, 2024