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ClockWay Reviews Summary
ClockWay has a rating of 3 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ClockWay most frequently mention and customer service. ClockWay ranks 4th among Clock sites.
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I love my Howard Miller curved curio cabinet. I wanted a cabinet so I could display a place setting from two grandmothers, my moms and mother in law wedding China. This cabinet is perfect and complements the China pieces. Also the wood color matches my Howard Miller Grandfather clock perfectly that my husband gave my 15 years ago.
Clockway's quality is superior and the timeliness of receiving your order is unmatched by anyone I have ever ordered from! Your clocks are all beautiful and I never have to worry if the order is coming or if the quality won't be top notch because it always is. Other companies could certainly take a lesion from Clockway! #1 in my books and I recommend you to everyone. Thank you form an extremely satisfied customer! Karen Koonce
I am extremely pleased with the wall clock that I received. It is a delight to look at and to hear the hourly music tunes. Service and delivery was impeccable.
This was probably the best big ticket online purchase I've every had. The response and service was top quality and the product is beautiful. Customer service was friendly, timely and competent. The item was available sooner than I'd expected. The delivery was top notch. The clock service was responsive and reliable.
I ordered a clock from Clockway and could not be happier with their service and product. I highly recommend them to everyone.
My wife and I gave each other this gorgeous grandfather clock for our 50th wedding anniversary. It did not disappoint either. From ordering on lie to delivery to set up, the whole process was seamless. It stands as a testimony to our love for each other. The clock is operating as it should and the Westminster chime sounds are terrific.
As a returning customer I can say this company cares about their customers. I have purchased over the years a grandfather clock for me, a cuckoo clock for my husband and my most recent purchase were two round chests for my living room. They are georgous and so unusual. I received these quickly and they were packed well. This site is do easy to shop and I am so happy I found them.
Great service. Packaged very careful and with care. Very responsive. Plan or making another order soon
I just received my musical clock and all I have to say is WOW, it is absolutely mesmerizing when it moves. I can't wait to give this clock as a gift. I will definitely be ordering again in the future. Thanks again for the quick delivery - I received in two days... Can't beat that.
Found the exact same product as in other popular online stores (e.g., WF...), 20% cheaper and also with free delivery. I received a call by a "real human person" to confirm the order and the shipping information. The product was fully assembled and installed at home professionally, all included. I cannot be happier.
Have to say that Clockway.Com is really valuing customer service. I had reported on here that after two months my Cuckoo Clock had broken and I mean the first chain/wheel combo. Just quit winding.
They replaced the clock with no questions asked, called twice to make sure that:
1. Let me know when they were shipping the clock.
2. Asking me how the clock was running.
Now THAT is excellent customer service.
After this type of service I will always order from them. I collect clocks and they are great.
Thank you to Clockway.Com for great service. You have earned a loyal customer!
My first clock I received was broken to start off with. So I gave them the benefit of the doubt and let them send me another. Then when I received the second one it made a loud clicking noise every time the hand turned. Well I am sorry I didn't care for that noise. If I had known it would do that, I would have never got it. So because I didn't want the clock for my (the customers) reasons they decided they didn't want to pay for my shipping to return it. What happened to good customer service and willing to do what it takes for the customer? Especially since the first clock was broken! Thanks!
We received our bar furniture today and I have to say it is awesome. It arrived within 7 days and they delivery people helped us put it together. Just in time for football season! We will definitely order from this place again.
The clock is awesome, the service was great delervy on time no hassle great price everything was great!
I purchased a Howard Miller clock for my desk from clockway - It arrived fairly quick and was very well boxed. The quality is much better than what I've purchased before. The clock is a little bigger than I thought it was going to be but I think I will get used to it.
The clock has been keeping good time so far (which is why I was getting a new one in the first place!), cross my fingers. Overall I had a very pleasant shopping experience.
You can tell alot from a company not on how they sell a product but how they support you after you purchase the product. I purchased a clock from clock way and I had questions on how to set the clock. I called their support line and the support guy spent 40 minutes teaching me how to run my clock. He even told me how radio controlled clocks work. They are very knowledgeable and take the extra effort. I'm very happy with my choice.
Website was great. Never had a problem. I ordered over the phone and customer service person was very nice and actually helped me find the clock I was looking for. I got my clock quick which is great as it was free shipping. Very happy.
I bought a clock back in November and recieved it within just a few days. I would shop there again. Great site. Would shop there again. JJ
From the business
Clockway.com provide top quality clocks and timepieces that enhances the quality of your home, office and your families and friends.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members