CompressionStockings
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CompressionStockingsReviews 103

3.6

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CompressionStockings Reviews Summary

The company has garnered a mixed reputation, with several customers praising the quality and affordability of their compression stockings, as well as the user-friendly website and fast shipping. However, significant concerns have emerged regarding customer service, particularly with delayed shipments, unresponsive communication, and difficulties in processing returns. Many customers expressed frustration over the lack of live support and unresolved refund requests. Overall, while the product offerings are well-received, the company's customer service approach requires substantial improvement to enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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Oklahoma
1 review
0 helpful votes
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Happy Customer
December 30, 2017

I have shopped with CompressionStockings several times and have always been happy. Quality is good and service is fast.

Date of experience: December 29, 2017
Oregon
1 review
0 helpful votes
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Very Pleased
December 29, 2017

Shipped on time! Good price and exactly what I wanted as described very pleased with my order...

Date of experience: December 27, 2017
Nevada
1 review
0 helpful votes
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Socks and Other
December 26, 2017

Fast delivery. Third order and all were as advertised and shipped quickly despite the Holiday crunch.

Date of experience: December 25, 2017
California
1 review
0 helpful votes
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The order was fast!
December 22, 2017

The order was fast, but unfortunately I need a larger size, so Ill exchange them. I didnt notice a size chart as I went through the ordering process. My bad.

Date of experience: December 21, 2017
Thailand
1 review
0 helpful votes
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Buyers review
December 21, 2017

Works well and convenient. Will order again regularly. Shipping fee ok. Good products with good discount campaign

Date of experience: December 20, 2017
Indiana
1 review
0 helpful votes
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Good Service
December 17, 2017

I have no complaints all was good with my order. First time I have ordered direct and so pleased at how quickly I received the order... I don't get out much anymore so appreciate the service.

Date of experience: December 17, 2017
Colorado
1 review
0 helpful votes
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Good Service
December 14, 2017

My only beef is I didnt get an email with a tracking number, but my order arrived quickly. Cant beat free shipping either.

Date of experience: December 14, 2017
Canada
1 review
0 helpful votes
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Quick, efficient service
December 12, 2017

I was pleased with the speed with which my recent order was shipped, and appreciate the lower shipping cost than similar sites.

Date of experience: December 11, 2017
California
1 review
0 helpful votes
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Very good service
December 8, 2017

Good service, many choices. Not always clear about size. Different providers use different methods of sizing.

Date of experience: December 7, 2017
Minnesota
2 reviews
0 helpful votes
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Fair price, Get the SmoothToe and read the descriptions of 'wearing them in' 2 hrs/day for 4 days. And you'll be a pleased as I am. Very rapid delivery and well packed

Date of experience: December 5, 2017
Texas
1 review
0 helpful votes
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I thought I was reviewing compressionsales.com, and targeted this company by accident.

When I thought I was calling back compressionsales.com I actually got through to compressionstockings.com where I had posted the negative review.

First I spoke with Melissa at compressionstockings.com. She was sweet, professional and couldnt have been nicer. Because I had spent all morning ordering from the wrong company, it was now too late to get an overnight delivery from this company.

Then Owen, the director of xompressionstockings.com called to apologize for the horrible service I got from the other company. He also could not have been nicer or more professional

Bottom line... if you read my first very negative review, which I have now rescinded, it was NOT about compressionstockings.com

This review gives compressionstockings.com 5 stars for service and compassion.

In the future, I shall be ordering from them

Date of experience: October 5, 2017
Florida
1 review
5 helpful votes
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I have continually been in touch asking for a refund for stockings returned unopened. I didn't want the order in the first place. Called and asked for the order to be cancelled and was told it was already shipped. That was 10/24/2016. I received a email 10/25/2016 that the order was shipped. The young man the day before lied. If their system was working right in the first place only one order would have been ordered. They have kept my money They are thieves and should be ashamed. I am now told I have 14 dollars in store credit. They have nothing I need. The other opened order proved that. Their 3x would never fit my Daughter's leg. I simply want my money back. They are greedy and liars. My name is Lorelei Briggs and I want my money back. Thanks for noticing compression stockings.

Date of experience: January 14, 2017
Ohio
1 review
3 helpful votes
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First of all if you deal with "Laura" - she's a total $#*!. I heard her talking to a manufacturer and she literally has no tact. Why not just stay at home and collect unemployment if you're clearly that unhappy... then you shouldn't work with people.
Just pompous jerks - Lunamedical.com is MUCH better

Date of experience: December 1, 2016
Illinois
1 review
5 helpful votes
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I had to 2 day ship a compression sleeve for my flight because I couldn't find mine. I ordered the same sleeve, the same manufacturer (lymphedivas) and the same size. When I received it (after I paid 20 dollars in shipping) it said small, long instead of small regular (as the site stated). Apparently the manufacturer changed their definitions for long to mean regular and short to mean what I used to order as regular. I wrote their customer service and 5 days later I received a response. They stated that I should have re-measured my arm and checked the new size names to know I should now have ordered a short. Told me they would refund me and waive the shipping fee on the new one but I would have to pay shipping to return. What? I was out a 20 dollar shipping fee and the money to ship it back to them. Incredibly rude email and confusing site. I will NEVER order from here again. I'm going to keep the long sleeve and fold it over. Do NOT order from this website. There are lots of others out there.

Date of experience: June 2, 2016
Washington
2 reviews
8 helpful votes
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I have had 6 positive dealings with this online dealer over the years including reimbursement of a returned item but my most recent transaction leads me to believe that they are just selling inventory without dealing with customer service
I purchased a pair of stockings that didn't fit I sent them an email through their site with a 2-3 week delayed response I went through their protocol for returning the item 4mo ago and no reimbursement or response to emails regarding the returned item
It appears that the company is going out of business clearing inventory

Date of experience: December 11, 2015
Missouri
1 review
1 helpful vote
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I was a bit nervous about ordering from them because I thought that the quality may not be as good as what I would get ordering it directly from the company. As a first impression, I have to say that i'm a bit less nervous now. The same day that I ordered, they were shipped. They will arrive in about 3 days. Not bad considering they ship from New York and I live in Iowa. I haven't received them yet, but I will update this review with my initial impressions and then again in a few months after regular use.

EDIT: I did receive them on Thursday. They appear to have the right amount of compression (just comparing them to the other one that I have that is 30-40mmHg, but the style and fit is much different. The chap part of the leg is much, much wider. And even though I measured in the morning as suggested and used those measurements to chose a size, there is a lot of loose cloth at the top of the stocking. I feel as though they were made for someone about 6 inches taller than I am (and I'm 5'7") I have to say that I don't really like the Jobst style of chaps. The wider band at the side makes for some weird contours in the fabric around the stomach and butt. It looks ok under more structured pants like jeans, but under cloth pants or a skirt it looks like i'm trying to smuggle something. Really disappointed in how ill fitting they are, and i'm not sure that choosing another size would help. If you've had Jobst stockings before and know your size for certain, these would probably be ok. If it is your first pair of Jobst stockings, I would buy them from a retailer where you can get fitted properly and possibly try before you buy. I can recommend the website, but I can't recommend these compression stockings. It will be interesting to see how well they hold up after some regular wear. I kept the 4 star rating because this is a review of the website and not the product I received specifically.

Date of experience: September 16, 2015
New York
1 review
0 helpful votes
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I had an accident a few years ago and the circulation in my leg has been greatly damaged. After countless hours and dollars on garments that didn't fit/work for me, I came across CompressionStockings.com and after speaking with them over the phone… I was confident I finally found a product I can work with for my unusually shaped legs.

Customer service has been phenomenal. All employees know the inventory and product up and down. They were even nice enough to answer all my questions, taught me to measure on my own correctly and has worked with me to provide various products to see which one is the best so I would be happy.

I cannot explain the joy to you how much I appreciate the service and knowledge. Finally I am able to enjoy traveling again, sit for long periods of time at events, and even helps me when driving to and from work.

I can honestly tell anyone even thinking about buying compression wear that CompressionStockings.com is 100% best option with top notch service and huge selection. Also want to throw in they shipped my order the same day even though it was late and it goes to me in 2 days! You cannot beat that, thank you everyone over at the company.

Date of experience: September 3, 2015
Connecticut
1 review
2 helpful votes
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It was easy to place my order for jobst knee high stockings which my dr. recommended I get for embolism. I sent Compression Stockings an e-mail with what I was looking for and they replied later that day and sent me links to some different choices of stockings that would meet my needs. They had the best price on the Jobst from what I could tell shopping around. They arrived promptly and I am very satisfied!

Date of experience: June 23, 2015
Canada
1 review
3 helpful votes
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I had placed an order online but only received an automated reply. I tried contacting the merchant but never received a respond to my request even after numerous attempt to contact them via e-mail and phone. I noticed today that they have removed their phone number and their "Chat Line".

Date of experience: June 15, 2015
New York
1 review
2 helpful votes
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Competitive price, fast shipping (really fast... I got my stockings 2 days after I placed the order and I didnt even pay for expedited shipping!) and they answered all of my questions about the stockings, the person on the phone was very patient! Fast and easy purchase. I will be buying my next pair through them again. Recommended!

Date of experience: January 3, 2013

From the business

Web provider of Sigvaris, Jobst, Juzo, Medi compression stockings & socks, & support hosiery to treat tired achy legs, varicose veins, swelling, lymphedema.


compressionstockings.com
Bay Shore, NY, United States