On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company offers a defensive driving course that is generally perceived as user-friendly and informative, with many customers appreciating the course content and the ability to complete it at their own pace. However, significant concerns have been raised regarding pricing transparency and customer service, with complaints about hidden fees and unprofessional responses to inquiries. Overall, while the course itself is deemed beneficial for improving driving skills and potentially lowering insurance rates, the company's reputation is marred by negative experiences related to perceived dishonesty and inadequate support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The experience was wonderful. It was very insightful and user friendly. I was able to complete in a single session but had the option to split into multiple sessions should you so decide.
It was easy to use and pleasant. Informative, to the point and learned a lot
The course itself was good, but I am very irritated and disappointed that I still have not received my certificate or my driving record after completing the course and paying.
Comprehensive and easy to follow. Informative and thought provoking!
Snsnsnsbehrnebebrbrnrejsjdjshsbshsshsjsjshsbsnssnsnsndndndndjdnddjdjdnnddnjdjddjdndndnndndhdsjjsjwejejdjdjejejrnrndndndnbddndndndndndn
Good
This was easy and affordable to use this is saving me big time
I enjoyed the videos to the course section. I understood what was going on and I was able to take the test the first time and pass the first time.
I paid for the course. Completed all quizzes and tests! Then wanted me to pay again to get my certificate!
Great course. It was easy to do at my convenience and at my own pace.
Easy experience signing up for the course, doing mine through mobile with no issues.
Spent more time trying to download driving record and certification of course. Course was presented in a boring way, had a hard time staying awake. I still haven't been able to download driving record and was subjected to an extra charge to be able to download course certification.VERY DISAPPOINTED
The course was short and simple, very good at explaining different subjects from lines on the road and what they mean to merging and/or turning.
I registered for online defensive driving course. The process was quite simple and user friendly. The content of course has been well organised and thoroughly monitored as required by regulations.
So far it's pretty easy and intuitive. Class is interesting and provides good knowledge to know.
I was charged $35 and then they asked me to pay another $25 to get my certificate. It advertises that it costs just $25.
Answer: Our Texas courses are 6-hours long, which is the minimum amount of time allowed by law for an approved course. (Source: https://www.tdlr.texas.gov/driver/driverlaw.htm)
Answer: It is! The TEA now falls under the TDLR (Texas Department of Licensing and Regulation). This course is approved, license number CP284. (Source: https://www.tdlr.texas.gov/DESSearch/results/getvalidation?searchterm=DefensiveDriving.com)
Got a ticket? Take your defensive driving course online now! State and court approved for traffic ticket dismissal and insurance premium discounts.