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DotbigReviews 130

4.5

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From the business

DotBig is a growing international business that provides traders with access to global financial markets. Our team combines decades of investment experience to offer clients popular assets, advanced analytics, and reliable trading tools.

With DotBig, you can trade forex, stocks, cryptocurrencies, commodities, and more from any device — smartphone, computer, or tablet. To support your growth, we also provide educational resources that help you quickly master trading principles.

We focus on constant development, following market trends and implementing the latest technology to ensure the best trading conditions. On our platform, you’ll find a wide range of instruments, including CFDs, stocks, indices, and crypto. Choose the assets that fit your strategy and trade from anywhere with our mobile app.


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Dotbig Reviews Summary

DotBig has garnered a generally positive reputation among its users, particularly for its extensive suite of trading tools, user-friendly platform, and rapid execution of trades. Customers appreciate the accessibility of educational resources, robust technical support, and the efficiency of fund withdrawals. However, some concerns have been raised regarding potential scams associated with cryptocurrency trading, which could affect the company's credibility. Overall, while many users endorse DotBig for its reliable trading conditions and support for both beginners and experienced traders, caution is advised due to the mentioned fraudulent activities in the broader market context.

This summary is generated by AI, based on text from customer reviews

service
66
value
46
quality
96
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GB
1 review
1 helpful vote
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Verification is awful
January 28, 2022

Verification is awful. I tried to send my photos a few times but they always declined them because of some silly trifles. Sometimes they didn't see the number, other times I cropped the wrong side of the photo… this makes me sick. I dunno how should I complete this stupid verification with them responding for ages.

Date of experience: January 28, 2022
Doris B. Dotbig Rep
over a year old

Dear Natalie,

We understand your disappointment with the prolonged terms of verification. However, we have to remind you, that the verification procedure is an obligatory part of our KYC policy. That’s why we cannot accept your documents if they don’t correspond to the proper quality standards. Our support service team stays in touch 24/5. Feel free to contact us during business hours.

Kind Regards,
DotBig Customer Support Service.

Bangladesh
3 reviews
1 helpful vote
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Best trading platform
January 28, 2022

As from my trading experience, the web terminal developed by Dotbig is the most progressive web-trading terminal. It offers cool services of automated trading so I don't need to pay all my time to trade. That's what I was looking for. I don't want to be a full-time trader but I like earning extra money!

Date of experience: January 28, 2022
Doris B. Dotbig Rep
over a year old

Hi Allen!

It’s a pleasure to read such reviews from our clients. If you like our web platform, we recommend trying the desktop terminal as well. We are sure, you will find plenty of new tools and services that will help you to make your trading activity more productive!

Kind Regards,
DotBig Customer Support Service.

Texas
1 review
0 helpful votes
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Good forex broker
January 27, 2022

I have nothing to complain about DotBig because this forex broker gave me the perfect possibility to enter this industry a year ago. It's easy to find nice deals and benefit from them. The execution of orders is fast and the withdrawals are safe. The only disadvantage is that there are not many cryptos to trade.

Date of experience: January 27, 2022
Doris B. Dotbig Rep
over a year old

Hello Philip G.

Thank you for your kind words about the speed of order execution and withdrawals on our trading platform. By responding to this review, we would like to remind you and other crypto traders, using our platform, that we recently updated cryptocurrency listings. Look for more on our website.

Kind Regards,
DotBig Customer Support Service.

Bangladesh
1 review
0 helpful votes
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Non-satisfied
January 26, 2022

I am not an expert in social trading but I thought it's more beneficial here, on DotBig. Actually, there are not very many traders to choose from so it's difficult to profit from social trading. At least, I can do it on my own but I hope to rely more on social trading because I'm busy with my job.

Date of experience: January 25, 2022
Doris B. Dotbig Rep
over a year old

Dear Nancy,

We understand that full-time trading might be not an option for you if you are busy at your job. However, unfortunately, our social trading platform just displays strategies and deals of those traders, who are willing to share this. We cannot guarantee you, that all the trades will be successful. Contact your personal manager for more.

Kind Regards,
DotBig Customer Support Service.

Illinois
1 review
1 helpful vote
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Nice for beginners
January 25, 2022

I read many testimonials telling that Dotbig is an option for professionals but, from my personal experience, I can say it suits beginners as well. Dotbig has a demo account, low deposit and a lot of tools to help inexperienced users. Social trading is also a beneficial service for starters.

Date of experience: January 25, 2022
Doris B. Dotbig Rep
over a year old

Hello Joyce,

Thank you for appreciating our effort! We pay a lot of time and energy to make our trading platform more convenient for beginning clients. We understand how difficult it might be to start, that’s why we offer quality education and the possibility to trade in real conditions via demo accounts.

Kind Regards,
DotBig Customer Support Service.

RU
1 review
0 helpful votes
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Review
January 25, 2022

I work and earn on this platform because it is a simple online investment, with a company that offers the best financial services. Not only do I get access to financial instruments for trading, but I also receive high-quality technical support and educational materials that help me make daily profits.

Date of experience: January 24, 2022
Doris B. Dotbig Rep
over a year old

Dear Robert!

Our workers from the Customer Support Service department are very pleased by your kind words about their professional assistance. We are extremely grateful that you appreciate our effort to make your customer experience better every day.

Kind Regards,
DotBig Customer Support Service.

Massachusetts
1 review
0 helpful votes
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A reliable platform for investing.
January 17, 2022
Updated review

A reliable platform for investing. Although it will be a little difficult for beginners here. But you need patience and the ability to learn. The platform offers a wide range for investing from stock markets to cryptocurrency tradin

Date of experience: January 17, 2022
Doris B. Dotbig Rep
over a year old

Dear Baldwin,

If you find our trading platform difficult for beginners, we suggest your contact your personal manager. Our employee will explain how everything works, and to what features you should pay the most of your attention. Attend our free webinars to gain more knowledge about online trading. We wish you all the best!

Kind Regards,
DotBig Customer Support Service.


A reliable platform for investing
January 16, 2022
Previous review

A reliable platform for investing. Although it will be a little difficult for beginners here. But you need patience and the ability to learn. The platform offers a wide range for investing from stock markets to cryptocurrency trading.

Date of experience: January 16, 2022
Illinois
1 review
3 helpful votes
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I did not notice any slippage in trading, spread widens a bit to 5-10 pips if you trade forex at night. But it is not critical.

Date of experience: November 8, 2021
Doris B. Dotbig Rep
over a year old

Hi Betty,

We are glad that our client, and you, in particular, understand that spreads might grow at night due to different market conditions, on which we have no direct influence. Usually, spreads grow after 10 pm because this is the time when the New York Exchange ends its session. The trading volume goes higher and so do spreads.

Thank you for your understanding!

Kind Regards,
DotBig Customer Support Service.

RU
1 review
3 helpful votes
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There was a problem with the withdrawal to the card - the payment did not come 5 days. I contacted support, it turned out that there were technical problems in the bank. As a result, the money came to me and for 2 months there was no more such situations

Date of experience: October 29, 2021
Doris B. Dotbig Rep
over a year old

Dear George,

We understand your disappointment because we realize how important it might be to receive your profits on time. Although we cooperate with the best banks, we cannot always guarantee that their operation will always be fast and quality. If some more issues occur, please, feel free to contact us.

Kind Regards,
DotBig Customer Support Service.