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From the business
The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
This summary is generated by AI, based on text from customer reviews
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You were very helpful, you resolved my concern and you answered all of my questions.
You gave me the answer I was looking for. However, I hope that you will be able to resend the closing statement to a different email address.
Answered all of the questions your very patient and very professional
You are very helpful and you explain the process very well.
Answered all my question in a reasonable amount of time, appreciate all your help, thank you for getting everything in order. Thank you for helping me with this.
You are very helpful and knowledgeable. You answered all my questions right away.
You have been very very kind and I appreciate your service.
Appreciate the good explanation, you made my mind at ease.
Good job and thank you for your patience in explaining.
Thank you for assisting me. Good job, Good help and you were very patient in helping me with my problem.
You explained everything very well and you do a extra mile to call the buyer.
Thank you again for your patience and explaining the process.
It's been good, I got what I asked for.
Thanks for helping me update my transaction status. Very friendly.
I think you have done an excellent job. You were patient and accommodating.
You did an excellent job with a person with anxiety and your patience is amazing.
You were able to call me and inform me of the status of the approval of my payment
Really helpful and I am very satisfied with the service.
Got my question answered correctly in a timely manner.
You made my breathing easier. You solved all my issues. I am very happy.
You answered all of my questions and now they are resolved.
You answered all of my questions and you listen carefully to all of my questions. Kudos to you.
All my questions were answered by Karl in a timely manner.
Invaluable to me, you were patient in a user that doesn't know what to do.
You follow through to my concern and you're very helpful.
You were able to answer my question in a timely manner. You are lovely to speak with.
It went great. You answered and hang out with me while I got you on the call.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members