eVoiceReviews 24

"... for choosing eVoice for your virtual phone solution!" I received an email purporting that I had signed up to get an extra phone line, and company would be charging my credit card. I never signed up with them. I do have an eFax account, which constantly promotes getting an eVoice number, which I don't want.
Even worse, the number they assigned me is a "9**" number, so god knows how much people would get stuck with if they were ever to try to call me on this number.

I signed up for a free trial because I wanted to see for myself what the experience would be like. I decided it wasn't worth my time, since Google Voice gives me what I need already. Thus, I decided to cancel. While going through with calling support and canceling, the customer support representative was clearly told to up-sell some discounts. The problem is that I'd already said 3 times that I wanted to cancel. I firmly said that I'd simply like to cancel, or else I'd become angry. I don't like being harsh, but it annoys me when I feel forced to accept something simply because it's discounted. Evoice, please make note of this. I know the CS reps are just doing their job, but you're making them out to be the bad guy. Shame on you. Allow your reps to accept a No. If we customers want to keep a service and we're happy, -- you'll know! I'm now never going to consider going back, because of what YOU, EVOICE, forces support to do. I'd never suggest this product to anyone. Talk about shady dealings.