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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
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We were exited to receive our package but that was short lived. The box and sneakers has the strongest smell of cigarette smoke.! My son refuses to wear them and says they stink. And they do! When we opened the box the smell was overwhelming! Very disappointmenet.
Very disappointed. It took days for an order confirmation. Then told my order was ready to ship but it was being delayed - reason unknown. And now I've been asked what I think about my order when I haven't even received it, nor will I receive it the expected date. I am very disappointed!
Tney said it would be late, but didn't take that long to receive all my orders.
Don't like that you have to sign up for a membership amd pai almost $50 a month though...that is not ok. I paid this for month without even realizing it after buying a very cheap item.
Should not need a membership to purchase from any sites. Just trying to scam money.
Bought my granddaughter some Fabkids shoes and she loves them! They were a big hit.
I have been a customer for several years. The clothes, material and styles have improved by far. My son is six abd he picks out what he wants and loves to model it at home. The shoes are great. For the way kids use shoes the really are made of good material also.
My kids loved everything that they got the pants were super cute and flattering on my baby girl will buy again
I started with a 5 dollar shoe sale for my granddaughter and 10 pairs in decided to try the subscription very cute outfits
Esta vez me quedaron muy mal. Era mi segunda compra y tuve que llamar a cancelarla. Mi pedido nunca tuvo actualizaciones solo que estaba esperando ser recogido desde el dÃa 30 hice el pedido y ya 12 dÃas después nada.
It is not correct to take money from the card without authorization
Both times that I ordered from Fab kids I didn't receive my shoes and they had to re-order them the first time and send them again and they have no way to track it. It comes via DoorDash and my first order took almost a month to receive it.
My order never came. It said it was delivered and I've been trying to call customer service.
Fix perfectly. My son loves them. They are good and nice shoes
It's been 3 weeks and my package still hasn't shipped
I did not receive my order, i was so excited for my daughter. Ordered on jan 21 shipped by jan 22 and since then it hasnt moved still at Ca 1/24. I ended up asking for a refund.
Never got my order and when I contacted them to find out why, they said my package had been returned to sender by Purolator without my knowledge and they never contacted me and although they got my package with the items I ordered they're no longer available? Customer service agents hung up on me repeatedly and kept me on the hook for over 2 HOURS. What an absolute nightmare. Save your money and shop ANYWHERE ELSE.
Ordered three pairs of the shoes! So cute and stylish for my niece! Great affordable prices!
Answer: Omg! I didn't realize I signed up for a membership when I made my purchase! Ahhh this is a pain! The lady almost didn't let me cancel!? They also won't give my money back!
Answer: They charged me 39.95 and still charged after I skip a month. There scammers.
Answer: Even after I cancelled I was still charged until I cancelled my credit card scamming company!