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FastFloors.comReviews 106

3.5

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FastFloors.com Reviews Summary

FastFloors.com has a rating of 3.5 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastFloors.com most frequently mention customer service, great experience and best price. FastFloors.com ranks 8th among Flooring sites.

service
42
value
41
shipping
40
returns
21
quality
38
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Florida
1 review
2 helpful votes
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Not sure what all the negative reviews are about but most seem to be very old. They must of changed something inside their business. I had a great experience from beginning to end. The pricing was the best in town, they followed up with me throughout the entire order, and they delivered my flooring in less than 2 weeks. Their service was fantastic. I am building a new house so I have dealt with a lot of online companies. Fastfloors.com was very easy to deal with.

Date of experience: July 30, 2016
New York
1 review
4 helpful votes
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Very bad experience, delayed delivery and products were damaged, customer service was horrible? Now I understand why so many complaints in Better Business Bureau against them

Date of experience: July 24, 2014
Gerard C. — FastFloors.com Rep
over a year old

While damage during shipping is rare, when it does occur we would handle getting replacement material shipped out to the customer. There are several representatives here that will handle that for customers.

Florida
1 review
2 helpful votes
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Excellent experience
February 8, 2014

Excellent experience. Couldn't be happier with the service and time of delivery. Everything looks great now that it is delivered. Thank you Fast Floors for saving me money on my flooring project!

Date of experience: February 8, 2014
California
1 review
2 helpful votes
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I purchased three separate orders from fastfloors.com. All three orders were delivered on time without any issues. We are now working in a large order of tile for our offices. I worked with a person there named Greg and I would highly recommend them.

Date of experience: July 22, 2013
Louisiana
1 review
6 helpful votes
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http://www.resellerratings.com/store/FastFloors

http://www.justanswer.com/law/5julc-purchased-flooring-fast-floors-via-credit-card.html

1 STAR - 70 + reviews...

Bankrupt and still taking orders.

Date of experience: October 20, 2011

From the business

We off exotic hardwood, leather, porcelain tile, bamboo, carpet tile, luxury vinyl and cork flooring shipped nationwide and delivered FAST.

FastFloors.com is one of the original flooring and tile online catalogs starting back in 1994, four years before even Google existed! From the beginning it has been our goal to bring customers the largest selection of high-quality flooring and tile products at the most competitive prices. The big difference between FastFloors.com and most other websites selling the same products is the attention to our customers. We do our very best to make sure each customer gets exactly what they need based on their project.

Our staff of Flooring Consultants are here to insure all of your questions are answered and you get the best product to suit your needs. While we offer some of the best discount flooring and tile material, we handle most of the biggest brand names in the industry and the widest selection. Dealing with multiple partners, we are able to quick...


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