Federation Artisan ChocolateReviews 263
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Federation Artisan Chocolate Reviews Summary
Federation Artisan Chocolate enjoys a strong reputation for its high-quality products, with many customers praising the smoothness and flavor of the chocolates, as well as the use of simple, ethically sourced ingredients. The company's customer service is frequently highlighted as friendly and efficient, contributing to a positive shopping experience. However, some customers have experienced delays in delivery due to external postal issues, which occasionally detracts from the overall satisfaction. Despite this, the majority of feedback reflects a loyal customer base eager to recommend the brand and continue purchasing its offerings.
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Was gifted some chocolate by my Dad when he was last in Tassie and I loved it so much that I had to jump online immediately to restock + discover yummy new treats. Will definitely be reordering :)
Excellent service from ordering to obtaining in the mail. The items are too dear. It is cheaper to get them from the retail shop in Warrnambool.
Hi Peter
Thank you for taking the time to review our products and service we really appreciate it.
I am so glad you have enjoyed our products and service.
The price we charge online is the recommended retail price for our products, many places that carry our products charge below and above this price.
We also have free delivery for orders over $36 which is a great thing that you don't even have to leave the comfort of your home to have our Chocolate delivered straight to you door.
I am very glad you have found our products at Cheese World in Warrnambool as well, they are such a wonderful support to our Family business.
I hope you can enjoy our chocolates again soon.
Warm regards
Maurice and Helen Curtis
I wrote a letter asking for infirmation and did not receive a respons. I wanted to know how to get this product in the us. Your ginger chocolate is wonderful.
Dear Donna
Apologies that you had not received an email from us. We had sent detail on our shipping toy ou last week. I have resent it today.
Hope to hear from you soon,
Warm Regards
Maurice
As above review - great product and easy ordering. Thanks - annoying 100 character limit! Nothing more to add
Dear Kirsty
That you so much for your lovely review we very much appreciate your positive feedback
Warm regards
Maurice
Great service - quick turn around and great quality product
Dear Ann-Maree
Thank you for you wonderful review. We are so glad you enjoyed your Federation Chocolate.
Warm regards
Maurice
Purchased on sunday - factory sent order Thursday - courier picked up order Thursday - kept order until Monday before handing in to Australia post - Australia post delivered order on Saturday / order was completely soft due to courier hanging on to order / lodged dispute with paypal / just 1 reply from federation offering discount on next order / will not take up the offer while they have a courier who effectively adds 5 days to Australia posts 5 days, making a total of 10 days delivery - totally unacceptable /
Delicious whether eaten in Tassie, Auz, or the U. K. Enjoy the interesting varieties. Time to order some moreish.
We were in tas in oct and bougth chocolates at markets and gave them away at home and got more from you when we got home for ourselves
I ordered chocolate for Xmas Gifts which arrived quickly and well packed. Very happy with my order. Will definitely shop again.
Loved all the chocolate bars and will certainly purchase again. Took quite a while to arrive though.
Dear Leonie A. Thank you so much for taking the time to review our Family Business. We are currently working on ways to speed up our delivery processes. We are so glad you enjoyed the chocolate and look forward to hearing from you again. Warmest regards - Maurice and Helen Curtis
I bought quite a few blocks to use for Christmas gifts etc and they were all much appreciated with friends asking me how to buy it thank you
Dear Greg, it always is such a thrill for us to hear that people are enjoying the products we make, I am so glad that you have been able to share and gift our chocolate. Thank you for taking the time to review our family business. With thanks Maurice and Helen Curtis
The whole block is devoured in one sitting. I didn't see the hazelnut on offer. Could you bring it back please.
Dear Henry, I think its just a person with great Taste. Was it the Papua New Guinea Tassie Hazelnut you were after? I have a few in stock but not on the website. Let us know through our email or message if we can help get some to you. Warm regards Maurice
Fast delivery, best tasting chocolate that I discovered many years ago on one of my many visits to Tasmania. I only recently found out I could order on line as the product is no longer available in South Australia. PLUS if you order more than $35 or so postage is free - BONUS!
Dear Sue. Thank you so much for such a lovely review. We really appreciate your kind words. We are currently trying to find a South Australian Wholesaler or shop for our products and hope that we can have it there soon. We are always available on line to assist with that chocolate craving when you need us. Warm regards Maurice and Helen Curtis
Very impressed with the range, there really is something for everyone and great to see so many local ingredients being used too.
Dear Bec. Its awesome to hear how you have enjoyed our chocolate and yes we try to use local where we can. Thank you for taking the time to review our Family business. Kind regards Maurice and Helen Curtis
FABULOUS! FANTASTIC! YUM! Unique flavours. Something for everyone. We bought some for friends back home, but have to apologize. We ate it all. Promise we will buy some more next time.
Certainly worth a visit!
Wow Pauline, we are so happy that you love our products. We have found that people find that our chocolate can evaporate as they travel around, but no fear we can deliver whenever we need to help with that chocolate fix. Thank you for reviewing us we appreciate it greatly. Maurice and Helen Curtis
Try it, am not a chocolate freak yet I do enjoy a high quality chocolate that will assist a good red, am working through all the chocolates & quite a few reds!
Yep, a diabetic and celiac, but this chocolate hits the spot. Very nice taste. I first bought some at the Salamanca Markets and liked it so much, I ordered some more online.
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Dear Robbie
Thank you for taking the time to review our family chocolate business. So very glad you enjoyed our chocolate.
Your Dad did a great job in buying chocolate from us and sharing, for many people it is hard to share!
We hope to hear from you again soon.
Warmest regards
Maurice and Helen Curtis