On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.8 stars from 2,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
We monitor reviews for authenticity
I ordered two pictures of Sorrento, Italy. I decided to pick one on wood and one on canvas. They both are beautiful.
Many of the artwork that hangs in this home has come from Fine Art of America.
The selection is awesome and the ability to personalize the pieces is perfect.
Ordering and checkout/payment process are very easy. Metal prints 12" x 16" of artwork arrived in excellent condition, packaged well, and without damage. Very good coloration and detail.
The art is absolutely Beautiful. I purchased the Panda Bear Greeting Cards and Panda 🐼 Bear Hoodie and it actually changed my mood. In my greeting card, I had my favorite Bible Scripture printed inside; "Trust in the LORD with all thine heart; and lean not unto thine own understanding ~ Proverbs 3:5 KJV." The cards are soo Beautiful they can be used for all purposes, Thank you, just because, condolence, thinking of you, get well soon…
They have a great selection of products and even better quality is exceptional. Very pleased with them and would recommend them without any hesitation.
Been shopping with Fine Art America for years. Art is excellent as is service. Have given many gifts from this company. Always well received. Love all the art. It's my go to for greeting cards too.
The website was easy to navigate & construct my art selection with how I wanted it to be: Material, Size, Framing, etc.
Fine Art America... you couldn't ask for more!
I thought I'd landed in paradise when I found the website, and have used them ever since,
Absolutely brilliant... every image you could EVER ask for, so wonderful, and as a someone from the UK it feels unique and special.
I've told everybody, and as soon as they know about it they start using it! What could be better?
I'm thrilled to be able to have FAA for all my cards and images.
I call it my Roga mat. It has a wonderful image of an eight rowing shell on a yoga mat. I'm getting many compliments on it.
The product came OK and was as described. However, the customer service was terrible (spent about 5 hours over two weeks). They offered me a 20% discount which they said would be automatically applied to my order (it was not)--I called before ordering and the service person said to go ahead and order but send an email about the discount and they would apply it. I sent the email the same evening. They wrote back asking for proof of the discount offer. I took a screenshot and sent it to them. They said they could not open my screenshot, so I needed to go to a site and send the evidence that way. The site did not work, so I wrote them again saying their link didn't work. They asked me to send the evidence by email--I sent the screenshot again. They said they couldn't open it and I had to go to the same broken link I tried before. I explained and I forwarded to discount email to the same customer service email address. They replied to my explanation saying they could not see the email I forwarded. I asked them to check their system and gave them the date, exact time and subject heading of the discount email I received. They said they were unable to search their system for any email I was sent. I asked what proof I could send that they could see, and they said they were sorry, they couldn't help me, and besides, the discount was already expired (infuriating, because it was not expired when I first wrote them as instructed!). I told them it had not expired when I first wrote them. They said again they could not help me. So I refuted 20% of the charge with my credit card company (which had no trouble seeing my screenshot of the offered discount!) and they refunded my money. After my credit card had agreed to the refund, I get a message from Fine Art America that they had reconsidered and decided to offer me the discount! What a waste of hours of my time. Terrible service.
Found two great pieces of art, lots of options for sizes, reasonable prices, and delivered on time. The prints are great!
The ordering process was seamless! Great selection of artists and pieces for purchase. Picture arrived in excellent condition due to packing that prevented damage. Thanks for a quality product!
I was looking for a larger print of William Blake's The Temptation and Fall of Eve. The work belongs in the public domain, but Fine Art America offered many versions by many different artist/vendors... I opted for one with cooler tones of brown and black. The were many framing choices (mat, no mat, frame style) and I was able to really customize my order. The shipping was expensive, but (to be fair) it was a larger piece. I was VERY pleased and surprised by the quality of the print and frame when it arrived. The frame was quite solid and the piece had satisfying weight to it. It looks and feels like a high-end framed art piece. I've ordered from Framebridge before, and Fine Art America delivered a more luxurious experience and product. The frame is a gorgeous champagne silvery gold that looks vintage. I am quite pleased with the quality, craftsmanship, and expediency that Fine Art America delivers and would order from them again.
Well packaged in fact almost too well packed. It took a little effort to get the pictures out of the packing box. But better than receiving a damaged item.
Bought an Bukowski painting shower curtain through FineArtAmerica. Website was easy to navigate and my shower curtain was delivered in record time. Good quality and rendition of the art as well.
I was looking for some B-17 art to honor my grandfather who was a tailgunner on a B-17 during WW2. The search engine took me to Fineartamerica that had the most bad $#*! black and white "Artzy" picture. It was perfect! I was able to pick out size, frame and matting. Shipping was reasonable and it was shipped very securely. I looked through there website and found hundreds of other topics for framing; music, aviation amongst others. I will definitely do business with Fineartamerica again. 5 stars easy!
Extremely happy with purchase. Arrived quickly and packaged well. Exactly as presented. Kudos to this site!
Fun, easy, lots of beautiful inventory and many choices all a delightful experience and will recommend to my designer colleagues.
We found a beautiful piece of artwork on the internet and ordered it through FineArtAmerica. The delivery was quick, the packaging was very sturdy and safe, and the artwork arrived on time and in excellent condition. All communication was precise and professional, and we are very happy with both the product and the service we received.
I just recently discovered FineArtAmerica. I am blown away by the huge array of beautiful art by such talented artists available in different mediums. I already have a wishlist, which literally grows daily, of pieces I will be purchasing in the future. So glad to have found this amazing art marketplace.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.