I called to make a change to my payment schedule, as I do when there is a day or two delay in my payment ability, only to be YELLED AT by JB! I deal with JB 9/10 times and today his disrespect, lack of patience and professionalism has made me rethink calling in my arrangements AT ALL! Which would cause me to endure the threatening phone calls about flexshopper coming to take the property after only a few days past the Tuesday payment schedule, which I have already tried to get changed to a better day of the week for my payment abilities, which is Friday. I called to change the date and was told I was on bi-weekly billing? Ive never been on bi-weekly billing. Which is odd because online it says my next payment is due August 20th NOT August 27th. I wanted to change the day to Friday. That was fine its the amount I was to be charged, I got a very sharp " So you'll be making a double payment then" I said "No, paying the amount due for the account this week and pay the amount for next week, next week." He snaps at me about the $14 bucks that THEY didn't process or notify me about it not being processed this previous week. His tone and demeanor were very intimidating and threatening. I said " Alright just charge a double payment Friday, for all of it." He says " Ok so double payment tomorrow and double payment Friday for all of the accounts? Alright, fine." Then realizing that paying more than what is due isn't what I want to do, I asked to be charged the double for the 14 and regular for the rest on Friday and resume weekly billing on the Fridays that follow. HE REFUSED, HE ARGUED THAT I HAD ALREADY SAID DOUBLE FOR ALL OF IT. At this point, YES I LOST MY TEMPER. I asked him why he was being so f***n argumentative. He yells that he isn't that its me. I then asked to speak to a manager, to which he said He is the manager and he is going to end the call if I cuss again provokly saying to "GO AHEAD". I hung up, hoping I could call back and speak with someone who was more rational. He answers and says " You want to talk to someone else?" I said " I want to talk to anyone that wont argue with me" He put me on hold and after 5 minutes I hung up and started writing reviews. If that is the truth and he is a manager then I would like to speak to his manager because the level of customer service should never be held this low! I am CURRENT and I am trying to arrange payment to stay that way! Why argue and play games!? I will be happy to deal with ANYONE BUT JB!