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FlorenceScovelJewelry Reviews Summary
The company displays a mixed reputation, with notable strengths in product quality and timely delivery for some customers, who appreciate the affordability and design of the jewelry. However, a significant number of reviews highlight severe issues with customer service, including long shipping delays, unresponsive communication, and challenges with order fulfillment and returns. Many customers express frustration over receiving incorrect or damaged items, leading to feelings of distrust. Overall, while some customers report satisfactory experiences, the prevailing sentiment suggests a need for improved customer support and reliability in order processing.
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STAY AWAY**** I placed and order with this "company" on 10/21/14. They state orders are shipped within 24 hours. Contacted them and was told response to sale was overwhelming and they were hire new people to catch up with the back log. On 10/30 I rec'd notification after contacting them again that my items were shipped and they gave me a tracking number. I have contacted the shipper and they have no record of this shipment. This smells to me like fraud. I will be contacting PayPal. STAY AWAY...
Recieved 2 of the bracelets i ordered... they look like they were bought from the dollar store. Definitely not impressed.
The items in this store's online catalog look wonderful and the prices are great. But beware: they apparently don't actually fill your order. Complaints are answered nicely, but nothing is done. Finally, after putting in a complaint to PayPal (one month after my order had been placed) they said they had shipped the orderf. However, all they did was generate a shipping label. In checking with usps, I found that they had never actually tendered it for shipping. I tried leaving feedback on their fb page, but all they do with negative feedback is delete it and block you from being able to leave further comments.
From the business
Trending Jewelry at Affordable Prices. We scope out the hottest trends in jewelry and offer you a wide range selection for one versatile collection!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members