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The company has cultivated a strong reputation for high-quality products and exceptional customer service, with many customers praising the thoughtful design and functionality of their gear. Personal touches, such as handwritten notes and prompt communication, enhance the overall shopping experience, fostering customer loyalty. However, some reviews highlight concerns about delivery delays and issues with product availability, suggesting a need for improved logistics and quality checks prior to sales. Overall, the sentiment is overwhelmingly positive, reflecting a dedicated commitment to customer satisfaction and product excellence.
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Although my order was not huge (quite small actually) the customer service experience was exceptional. Many thanks to Amanda & the Fly Solo Crew.
After using the ashvault bag for 2 months, I have fallen in love with it, it has definitely taken away the pain and fatigue I felt on my back from wearing a simple Jansport backpack. My trips mainly consist of riding to work and uni so the bag is perfect. The only gripe I have is with the amount of space as I thought it would be bigger based on the photos.
All in all a great backpack and have recommended to my riding mates.
Customer service was exceptional and the products are fantastic. T-shirt fabric is really soft and stickers easy to use. Delivery was really quick.
I ordered a Be Brave T-Shirt online and the service I received was incredible. It arrived so quickly and with a handwritten note of thanks and encouragement as well. The shirt itself is so soft to touch, very happy customer here, thanks.
Website was easy to use. The postage was fast and it was a nice touch to receive the thankyou cards and a couple of additional stickers in my parcel
Website was easy to navigate. Delivery was faster than expected. Product arrived in tact and item was as described. It is a birthday gift for my daughter and she is going to be rapt!
Its an excellent product and was quick to arrive by post.
Loved the little note that was included on a card.
Very well made. I am sure It will last many years. Thank You
I was looking for a small bag that I would be able to put my items in that I want to access more frequently. I didn't want a tank bag and with my backpack I need to keep taking it off and this becomes tiresome. The Killswitch Pack is exactly what I was after, it is also durable and you don't even know it's there.
My item arrived 5 days later than last expected date. Not having tracking ability was frustrating and caused concern and me emailing you to try and find out what may have happened.
Great item. Reflective and good size.
Got to me in good time and the customer service was fantastic. It looks fantastic on my bike.
Awesome stickers, applied easily and look great. Arrived in record time undamaged. Can't wait to order more for FSGC
Very good value for money, fast service. Ibordered the black eagles and put one on my helmet and one on my petroltank on my ninka. It looks beautiful!
Fantastic personalised service. Perfect sizing and speedy delivery. I love my T-shirt and feel empowered wearing it.
Love my new shirt, comfy and cool! Can't wait to apply the stickers as well, thanks for the speedy delivery and cute personalised note in my parcel.
I love all the FSGC products because they are designed by a rider with the rider in mind. I also love that the service of receiving always has a personal touch.
Flying Solo Gear have excellent customer service, their products are of high quality and functionality and they have really done their research in the process of creating products for motorcycle enthusiasts. 5 stars all round for me.
Easy and simple to purchase through the site and was sent and delivered quickly. Very happy with the Ashvault backpack, extremely competitive price and features compared to others out there. Also great to have a home grown choice to support, cheers!
Fantastic experience when I put through my order for fsgc. Prompt delivery and the products are exceptional. Can't wait to put my next order in.
Answer: Hi Bruce, I apologise that seat covers aren't within our product range at Flying Solo Gear Co. Let me know what you're after and I'll point you in the right direction.