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Freecash Reviews Summary
The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
This summary is generated by AI, based on text from customer reviews
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I've been playing this game for sometime now and no anyfink the game is fine but when do I get payed. Ive used all my credit.
App khá ok tuy nhiên nhiu ks làm xong đn cui cùng nhưng li báo không đ điu kin tham gia ks và không đưc tin
It is the best app to make money. A lot of surveys and games for everyone.
Good payouts. Fun games. Tasks are achievable if you just put in a little time.
Hello Carol D,
We at Freecash strive to provide the best and most convenient cashout methods for our users, so we are sorry to hear that you are having difficulties receiving your gift card! All gift cards are available immediately after approval, so here is where to find the gift card redemption code for your cashout.
When the withdrawal is approved it will automatically trigger an email confirming "We've received your order ✅". This email will be sent to the address associated with your Freecash user profile.
Within a few minutes you will receive another email. The second email you receive can arrive up to 10 minutes after the Order Confirmation. This email will provide you with a Security Code & Verification URL. Note that the Security Codes and Claim Codes do different things! Your reward value is tied to the Claim Code which you can only access through your Security Code.
Please follow the steps to claim your Gift Card Code
1. Copy the 8-digit alphanumeric security code displayed in your Reward Email. The security code is not case-sensitive.
2. Click the Redemption URL link to access the "Unlock your Reward" page.
3. Enter the security code into the provided text box.
4. The webpage will refresh, revealing your claim code.
You can now use the Gift Card code (the same code as the Claim Code) on whichever Platform you chose.
For any additional support, feel free to contact our team at support@freecash.com or utilize our 24/7 onsite support (link at the bottom of support@freecash.com).
We look forward to assisting you.
Kind regards,
Crimson
Most of the surveys disqualify me after a few questions, saying I'm not the right fit, which is really frustrating and time-wasting. As for the game offers, they require hours or even days of gameplay to earn just a few cents. Many games eat up a lot of storage space on my phone, and it often takes several days to reach the required level to get credited. Even then, sometimes the system doesn't track the progress correctly, and I have to submit a support ticket to get what I earned. Overall, it's a lot of effort for very little reward.
Hi Noemi B,
Thank you for reaching out to us. We apologize for any trouble you may be experiencing with earning on Freecash. Our platform offers a variety of tasks, surveys, and offers to help you earn rewards. We understand how frustrating it can be when things don't go as smoothly as expected.
If you're having trouble with specific tasks or payouts, please don't hesitate to contact our support team. You can find a link to our support page at the bottom of support@freecash.com or you can email us directly at support@freecash.com. Our team is dedicated to helping our users and we will do our best to resolve any issues you may be facing.
Thank you for being a valued member of our community. We are here to assist you in any way we can.
Best,
Crimson
Jó kis app! 😁😎Egészen könnyen meg lehet szerezni pár dollárt, így jó kis időtöltő program. 😅🤑🤑🤑
La seule application que j'ai pu RÉELLEMENT retirer mon argent! Vraiment génial!
I play a lot of games so it's great to earn cash while I'm playing my favorite games
This site allows you to earn money which is always a great thing. However, there are things they can do better. 1st thing would be the surveys and how alot of them have broken links or do not work properly. So you will do the survey and then it would stop or freeze so you don't get money. 2nd, it should not take 7 days to get a dollar or whatever money you earned. The turnaround time needs to be shorter. Chances are if you are playing you need money, and waiting 7 days is ridiculous.
Hello Natasha P,
Thank you for sharing your experience. We’re glad to hear you appreciate the opportunity to earn, and we truly value your feedback.
We understand how frustrating broken surveys and long waiting times can be. While most survey issues stem from our partners, we’re always working to improve quality and reliability.
As for the 7-day hold, it helps us prevent fraud and ensure the accuracy of earnings—but we agree that it can feel slow, especially when users are actively trying to earn. We’ll share your concerns with our team as we continue refining the platform.
For any stuck or broken surveys, please contact support@freecash.com or use our 24/7 onsite support link at the bottom of support@freecash.com so we can look into it.
Sincerely,
Crimson
It is great I love it it's true to its word... my first cash out was 10 dollars
Rewards are not fair.
Playing from Australia as advertising's showing it supports Australian's.
Yet, when claiming rewards, the currency is AUD to claim which is much more expensive and on top of that, the visa is in USD, which means the value is reduced again!
Hello Charmaine M,
Thank you for pointing this out—we understand how frustrating this must feel. While Freecash is accessible in many countries including Australia, some rewards and pricing may vary depending on location and currency conversion rates set by providers.
We know the AUD-to-USD conversion can cause confusion, especially when redeeming Visa rewards. Unfortunately, while Visa payouts are issued in USD, we display local currency values to help users understand approximate earnings. However, due to exchange rates and processing fees, the final value may be lower than expected.
We’re actively working on ways to improve fairness and transparency across all regions and appreciate your feedback as it helps us make the platform better.
If you’d like us to take a closer look at your case, feel free to contact support@freecash.com or use our 24/7 onsite support link at the bottom of support@freecash.com.
Sincerely,
Crimson
Absolutely disgusting, made me wait well over a week by asking the same question and not actually reading what I requested, finally got back to me and couldn't give a reason why they could not pay the levels reach.
It's fraudulent to advertise and encourage people to play for hours and spend money on the game and not give a reason why you rejected the levels. Worse Customer service ever was almost like communicating with a robot What a joke
Hello Anthony M,
Thank you for your feedback.
We’re sorry to hear that your experience with Freecash hasn’t been positive. Our mission is to ensure that users are rewarded fairly for their efforts, so we’re disappointed that this offer did not credit for you. Although our partners have the right to reject offers they believe are not completed properly or are fraudulent, we understand this can be a frustrating experience.
Please reach out to our support team at support@freecash.com or use the 24/7 support link at the bottom of support@freecash.com to see if we can help resolve this issue for you.
We look forward to assisting you!
Sincerely,
Crimson
Have had a few offers finish early which has been very annoying as you put so much work into it and then don't get to complete the better paying tasks. Also they missed payments on tasks I did complete and never heard back from the support team when I questioned it. These never used to happen with freecash and support was always prompt. Am very disappointed with how its being run compared to the past
Hello Caroline G,
We’re sorry to hear about your recent experience, and we truly understand your frustration. Having an offer end early after investing significant time can be incredibly discouraging, especially when you're aiming for the higher-tier rewards.
Missed payments are also a concern we take seriously. While we rely on offer providers to verify task completion, we aim to advocate on your behalf when you reach out. If support hasn’t responded to your ticket, that’s not the standard we strive for. We’ve worked hard to maintain prompt and helpful communication, and we regret falling short this time.
We’re continuously working to improve reliability and the overall user experience. Please reach out again through support@freecash.com or use our 24/7 onsite support link at the bottom of support@freecash.com so we can look into this for you. Your loyalty matters, and we’d love the chance to make things right.
Sincerely,
Crimson
I completed an offer on Puzzle and Chaos: Frozen Castle Level 17 in 7 days but i was not rewarded which is very disappointing considering i have spent money to get to that level within the required time. The worst part of it all is that no tangible reason was given for the rejection.
Hello there Ikeoluwa D,
Thank you for taking the time to rate us! We’re sorry to hear you’re having issues with an offer not crediting.
While we work with various partners and may not have complete visibility into why credits are denied, we want to help you resolve this.
Please contact our support team at support@freecash.com or use the 24/7 support link at the bottom of support@freecash.com to get assistance and potentially escalate the matter.
We look forward to your message!
Sincerely,
Crimson
They now have a withdrawal fee for visa gift cards when they didn't before
Hi E,
Thank you so much for taking the time to share your feedback with us. We truly value your input and are constantly working to improve our platform to ensure a fair and enjoyable experience for all users.
We have partnered with various payment providers to offer a wide range of cashout options. Please note that any fees associated with cashout are solely charged by the payment providers and not by Freecash. Rest assured, all fees are clearly displayed on the cashout page before you confirm.
In case you prefer fee-free cashout options, we have some great options available for you here: https://support@freecash.com/cashout. If you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team at support@freecash.com or by clicking on the 24/7 support link at the bottom of our website. We are always here to assist you in getting your rewards and resolving any issues you may encounter.
Thank you again for being a part of our community and we hope to continue providing you with a positive experience on Freecash.
Best regards,
Crimson
Title says it all. Bad at fixing issues. Good IF they track you correctly. I lost out at 100$ because they didn't track my monopoly go well enough.
Hello Jordan H,
We understand how frustrating tracking issues can be.
Please ensure you’ve followed all offer requirements and haven't reinstalled the app before starting. If tracking still fails, contact support@freecash.com or use our 24/7 onsite support link at the bottom of support@freecash.com so we can investigate and assist you.
Sincerely,
Crimson
From the business
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Hello Pokrajac S,
Thank you for sharing your experience. We apologize for any confusion or delay regarding your payment. It sounds like there may be an issue with the tracking or payout process. We encourage you to reach out to us for assistance. You can contact support at support@freecash.com or use our 24/7 onsite support link at the bottom of support@freecash.com.
We're here to help resolve any issues and ensure you get the rewards you've earned.
Sincerely,
Crimson