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GateHouseSupplies Reviews Summary
GateHouseSupplies has a rating of 3.2 stars from 463 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GateHouseSupplies most frequently mention garage door, customer service and timely manner. GateHouseSupplies ranks 2nd among Garage Door sites.
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The videos were extremely helpful!, great products and very fast shipping!
Looking forward doing more business with you. Thank you so much for everything.
No problems fast delivery I would definitely use this site again
Very Easy to Order, Great Value and Great Brand! Will
Order again from Gate House Supply! Thank you!
Shipped quickly, thanks! Very happy with my purchase, thanks!
Found exactly what I wanted and check out was quick and easy.
I have ordered these same items a number of times with no problems and happy with service and speed of delivery but I guess like everything else the price increase is a no brainer. These are used for residents entering the community, and all who use them have a positive reaction to them, and hopefully they will always be available. Mr. A. P.
Easy to find, easy to check out. Shipping's a bit high...
Very satisfied fast service fair price would order again if i would need something
Great store fast shipping good quality great price. Nice phone support
Easy, to purchase, fast delivery and price was reasonable
Response to Business: your explanation doesn't change my opinion about your return policy / company. Obviously. I wouldn't be happy to receive a used part marketed as a new one, but you've even admitted that in my situation (unopened package), this wouldn't be a concern. Yet you happily apply a blanket no return policy. Still a hard no for me on buying or recommending anything from Gate House Supplies.
Original:
Purchased a new board for my garage door opener, but was able to get my old board working before the the new one arrived. I never even opened the UPS packaging it came in, but they have rejected my request to return it (I'm fine with the 20% restocking fee), because "boards are not returnable. Please refer to the returns section at the bottom of the site for clarification".
Yes - buried in the fine print it says boards are not returnable. Wouldn't have ordered if this were more predominantly displayed.
Timely shipment of the right component. Would certainly use them again.
Thank you for shipping quickly and for having these.
Board came in on time and I'm pleased with my experience.
My experience could not have been better. Not only did I receive the product I requested, which fits perfectly, but also received the lens cover in a timely manner, earlier than I had expected. I will use Gatehouse for all my garage needs.
Everything was good everything was good as expected. Motor cover fit as it should. Was the same product number and serial number.
The purchasing process was straight forward and simple
See above re: entering coding, Swithces on Keychian model are miniaturized--and were initially a little 'sticky", so the initial process took several different trials.
The Hole for attaching to Key chain might be made larger--or configured to allow a less acute angle to insert into caribinder.
From the business
Liftmaster garage door, gate, and commercial door parts. Linear, Multicode, Genie, Chamberlain, Sears, Liftmaster remotes controls and more.
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Hi Randy,
I am really sorry about this but this policy is for our customer's protection.
Believe it or not, some customers will install the boards, then realize that it's not the issue and send it back for a refund.
Once we get it back we can't send it out to another customer because it may have been plugged in and possibly damaged.
How would you feel if you received a part in the mail that someone else used first?
I understand that this scenario does not apply to you but hopefully, it lets you better understand the reason for the policy.