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GoKeyless Reviews Summary
GoKeyless generally enjoys a strong reputation for its exceptional customer service, with numerous customers praising the responsiveness and expertise of their staff. Many reviews highlight the company's ability to provide tailored solutions and prompt assistance, contributing to high levels of customer satisfaction. However, there are notable concerns regarding service delays, issues with product returns, and instances of inadequate support for complex installations. Despite these challenges, the overall sentiment leans positive, indicating that while there are areas for improvement, many customers appreciate the quality of products and the dedication of the service team.
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Buying Simplex locks from this site invalidate their warranty - Since I have had a great deal of trouble with my lock I called the company for help and found out that the three year warranty on this lock is no good if the lock was bought from Gokeyless. This was not mentioned on the site. Gokeyless does offer a 30 day warranty which is hardly an adequate replacement. Had I known in advance that I was invalidating a warranty, I would not have purchased my lock from this site. In addition, before calling the company I contacted customer service at the gokeyless site and was told that instructions would be sent to me. They were not..
From the business
Our company specializes in distributing commercial locks and offers a comprehensive turn-key solution that ranges, from small backyard endeavors to government security, multiple apartment complexes, and complete hotel solutions.
GoKeyless - Shop Online for Keyless Door Locks for your business, home, cabinets, and gates. Talk to our agents about your project. We are specialists.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members