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Nerdify Reviews Summary
Nerdify has garnered a generally positive reputation for its responsive customer service and the effectiveness of its study assistance. Customers frequently praise the quick turnaround times, professionalism, and personalized support from the team, which has contributed to improved academic performance for many users. However, some concerns have been raised regarding the quality of work delivered, particularly for complex assignments, leading to dissatisfaction and requests for refunds. While the customer service team is noted for addressing issues promptly, inconsistencies in service quality suggest a need for enhanced training and quality control to meet customer expectations consistently.
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The process is very convenient; however, my biggest disappointment was that I took the time to give specific directions but I don't think the nerd ever took the time to read them. I don't know if there is a disconnect between the person taking the order and the need but I had a project due on Friday. I placed my order 3 days out. The nerd decided to write on something that I specifically stated NOT to write on. The nerd never completed an outline that I could review before writing the paper. The nerd did not understand MLA in text citation. He/she dodo never completed the annotated bibliography which I specifically asked for in the beginning. I was told that I had to pay an additional $75 because they overlooked it during the quote. The nerd had no original thoughts in the paper. Everything referenced a source. The paper was completed two days LATE and I still did not receive the annotated bibliography. I felt like whoever the nerd was, he/she had no interest in what I needed and continued to do what they wanted. This was by far the worst service of this kind. The processor assured me that this isn't the kind of service they normally provide but something tells me that's a lie.
I uploaded the rubric and guidelines and specified that at least one source must be used. What I got back looked like some little kid wrote it. There were no citations, and the outline that I uploaded had clearly not even been looked at. It looks like they just skimmed a Wikipedia article. It cost me $25 for 200 words, and this is the kind of quality I get? Just awful.
Hello, Misty. I’m Mark, Head of Customer Care at Nerdify. This sounds like a very frustrating experience! It is opposite of what we want you to have with Nerdify. I assure you that quality and deadline punctuality are meant to be top priorities for every Nerd that works with us. I will immediately have someone looking into this and get back to you in messages with possible solutions to this unpleasant situation.
I got help with this company, they asked me to pay which i did and i got a worst result i could ever imagine. When i asked for my refund they took over 4 days to decide for my refund. In the mean time i had the issue to do other task which they said we will do it for $175 as I had enough time for the deadline but because of the first assignment they said we will take your next assignment once we close your first case and we need answer from our QA. Now when they close my case after 4 days they are asking me more money to do my work.
What an irony. These people on messaging service won't answer your question as you ask. Always manipulation, always different answer, whatsoever you ask, they will answer you with manipulation, never confirmed nor satisfying. Always a nice and polite answer from the other side to keep you curious that what's going to happen next.
Hello, Sahil. I’m Mark, Head of Customer Care at Nerdify. I am so sorry about all the confusion on the refund decision. At Nerdify we take every quality issue close to heart and want to make sure it is thoroughly looked into. As our services are in high demand right now, our Quality Assurance department takes a bit longer to have things checked out. I would love to speed up this process for you and address all of your concerns. In order to do that I would need you to send us a private message on Facebook or text us to our short number 77467, as I was not able to ID you in our system based on the info provided in this review. Please send us a message so we could set this right by you.
I work and study. My mom wanted me to have a day off work and studies on my bday, so she asked nerdify to handle my homework. She ordered 6 tasks that I was putting off for way longer than I should have. Actually, my gpa went up lol
I will never ever again make the mistake of using this company to help me on an assignment. I ordered their services for a paper assignment I needed in 48 hours. The person completely missed the dead line, and i was up all night stressing out because it was due that afternoon. After hours of harassing the "nerd" the company managed to get a hold of him and he sent me the essay half an hour before it was due.
The absolute worst part: I got a 55% on the paper. I have literally NEVER IN MY LIFE failed a paper... NEVER. My score went from a 91% to 82% in the class because of this, and now I'm put in a critical situation for the rest of the semester. I have to rewrite the entire paper, and it'll be almost impossible to get an A in the class. This is an honor's class and I'm a straight A student and instead of relieving some stress off my back I'm left with even more stress than I started with. This is the first and last time I ever use a service like this.
The company offered a refund because of the nerd dropping the ball and causing me HOURS of stress until 5 in the morning wondering what's going to happen, which I thought was nice... until i got the results.
I URGE YOU NOT TO USE THIS COMPANY. YOU HAVE BEEN WARNED. I CANT BELIEVE THE SITUATION I'VE BEEN PUT IN BECAUSE OF THIS COMPANY. DO YOURSELF A FAVOR AND DO YOUR OWN WORK.
Hello, Rana! I'm Helen, Product Manager at Nerdify. I am sorry that you have had such a poor experience with our service, but I assure you that we have taken immediate measures regarding the issue. We would still like to compensate you for all the stress that we've caused with the delivery of your work. We will be contacting you shortly via private messages to resolve the situation.
I was very pleased with the attention to detail on the presentation nerdify made for me.
I heard about this website and thought I would give it a try when I was crunched for time. I paid over $100 to have an essay done in 12 hours and I was not impressed. Many things in the essay did not make sense, and it did not follow the instructions that I gave with the essay. I had to go back through the essay and rewrite most of it because it did not make sense. I gave it a 3 because they were on time with the essay, but everyone made it seem like gonerdify was the saving grace for all students and that is simply not the case. Maybe if I had given more time I would have gotten a better essay.
A fantastic concept that works as advertised. Spared me the struggle of meeting the deadline.
I have used nerdify for a year now. They helped me adjust to US education by not only editing my works but also pointing out my mistakes. Thank you so much!
Obviously, they provide good help with homeworks and stuff, but their customer support is what amazed me! Super patient and answered bazillion questions of mine!
Very patient customer service. I started arguing over the questions I was asked until I realized Ive sent the wrong info file. The service rep was kind enough to double-check everything!
I was stressed out about an essay that I just couldnt crack when my friend told me about nerdify. I was so impressed with the approach the writer used. It takes one creative mind to write like that. I scored excellent on the essay!
I work a part time job and do freelance designs besides school. I always have a lot to do so I refer to Nerdify from time to time to get some help. The personal nerd that theyve found for me is doing a great job handling my college writing assignments. My first work had to undergo some revisions but since Ive sent them a sample of my personal writing style I had no issues.
This company is incredibly efficient, from customer service to work quality; they have never let me down, no matter how many assignments I ordered at once.
I ordered some assignments back in the first semester last year and then decided to experiment with another services. Ive tried like 4-5 different ones only to come back to Nerdify. Have not found anything more convenient than the way they do business. Also I feel like the quality has improved since last year, or maybe Im simply still under impression of the stuff I got elsewhere
Absolutely brilliant. Thank you so much Nerdify! You have done an exceptional job. The presentation is well written, just as requested. I appreciate the understanding and following my comments on the draft as well!
From the business
We help students by connecting them to a network of thousands of experienced Nerds. The Nerds are freelance students, educators, and tutors who provide personal assistance in a variety of tasks. Our Nerds can help with almost any subject as long as it's legal, doesn’t violate any college policy or our Honor Code https://gonerdify.com/honor-code
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Kay! I'm Helen, Product Manager at Nerdify. I'm extremely sorry to hear that you've had such a frustrating experience with Nerdify. This sounds like a terrible misunderstanding and by all means does not live up to the Nerdify service standards! Please contact us with more info about your order so that I could get to the bottom of this on the shortest possible notice. It is of paramount importance to us to make sure this issue is dealt with and set right by you. Moreover, we will be taking a closer look at the performance of the nerd to make sure their work meets our quality demands.