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Good DogReviews 453

3.6

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From the business

Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!


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Good Dog Reviews Summary

Good Dog has garnered a reputation for facilitating a seamless and trustworthy experience in connecting potential puppy owners with vetted breeders. Customers appreciate the user-friendly app, responsive customer service, and the peace of mind that comes from knowing breeders adhere to strict ethical standards. However, some breeders express frustration over the platform’s stringent policies and lack of transparency regarding fees and breed restrictions, which they find arbitrary and unfair. Overall, while many users celebrate their positive experiences, concerns about fairness and communication highlight areas for potential improvement in the company's approach.

This summary is generated by AI, based on text from customer reviews

service
91
value
83
This company responds to reviews on average within 2 days

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Georgia
2 reviews
10 helpful votes
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Good dog advertised our stolen Great Dane with pintrest and will not help us with the stolen dog how many are they doing this to we need our dog Nola ******* is the thief we need help if anyone knows this person horrible shamefull good dog and pintrest boycott them

Date of experience: May 6, 2021
California
1 review
36 helpful votes
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Good Dog claims to protect consumers by promoting "Certified Good Breeders." Well, I bought a puppy from one of their "Certified Good Breeders". On delivery from the breeder, the puppy was infected with parvo. In addition, the breeder made a number of misrepresentations to me in order to induce me to buy the puppy. I contacted Good Dog to tell that their supposed Certified Good Breeder is both irresponsible and a scammer. Good Dog did a quick "investigation" which consisted solely of talking to the breeder. What a joke.

The breeder refunded the purchase price to me because the puppy was parvo infected, so Good Dog said they "did the right thing." No. A responsible breeder would have also taken the puppy back, and paid to treat it. I got stuck with $10,000 in vet bills, and have a parvo puppy that will have lifelong GI problems. That is not what I bargained for. The breeder scammed me, and Good Dog said they "did the right thing."

Then the breeder posted fake 5 star reviews online posing as me, which is illegal false advertising. I contacted Good Dog again and no response.

And to escape negative reviews, the breeder then changed the name to a different breeder. Also false advertising. I contacted Good Dog again, no response.

Even now, this crooked breeder is still listed as a "Certified Good Breeder" and selling puppies, more than over 6 weeks after I first contacted Good Dog.

Even the breeder realized the jig was up and shut down their website and Facebook page, but Good Dog still stands by them. Their "certification" process is scam to protect breeders, good and bad. Do not trust GoodDog.com.

Date of experience: April 28, 2021
Wisconsin
1 review
0 helpful votes
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Clear eyes
February 11, 2021

I am a breeder of cavalier King Charles Cavaliers.
One issue my Blenheims have is testy eyes. Since being on Dr Marty's diet thier eyes have greatly improved.

Date of experience: February 9, 2021
New York
1 review
27 helpful votes
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After my horrible experience with Lancaster Puppies i found a site called Gooddogs.com. The site vets it's breeders. The breeders require applications, phone interviews, pictures... In most cases the breeder makes the decision to reserve you a puppy from their next litters. You will pay a bit more for your puppy but you will be confident you will have a healthy and happy puppy. We are in line to to receive a puppy in the spring.

Date of experience: November 2, 2020