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The company enjoys a generally positive reputation, with many customers praising the efficiency of the ticket purchasing process, competitive pricing, and responsive customer service. Users frequently highlight their satisfaction with ticket delivery times and the quality of seats received. However, concerns arise regarding the clarity of pricing, particularly for international customers, and the lengthy wait for e-tickets after purchase. While some customers encountered website glitches, the overall sentiment indicates a strong willingness to recommend the service, suggesting a solid foundation for customer loyalty despite occasional operational hiccups.
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I liked this site because I could zoom in and out of and around the stadium while scrolling ticket prices and places. The site repeatedly assured it is secure and sent me emails right away. It was a good purchase experience.
The online experience was easy and the service thus far is top notch. Communication is upfront and I felt like everything was on the up and up. I would definitely recommend this service to my friends and family.
Service fees are outrageous - ticket prices fair, but service fees need to come down. The ticket map worked nicely
Clear and ease to do, specialy in the last minute, I am very happy for the opportunity to buy this tickts. I spoke over the fone with a employee and was very well recived and clear communicate.
Really good. I would want a cancel this order on each page, however.
It was nice to have Paypal available & the speed to print out the tickets was easy, too
Easy to navigate web site. Able to locate seat and price we were looking for. Only concern is email received that confirmed order but stated it would take up to 4 months to get e-Tickets. Why can they not be sent as soon as you confirmed?
Get rid of download fee, your charging $8 for an automated email. I could understand if you mailed them to charge a fee but seriously an automated email. Thats just ridiculous.
I liked it it was easy to use now but doing the review trying to figure out what else to say you know it's a real good things about it I mean it worked thank you
I was happy to get tickets for an event that I thought was sold out. The service fee was high but what choice did I have? Thanks!
Great experience, Paid and received my tickets all in less than 10 minutes. Works better than a lot of other websites prices very compatible.
I was able to pick seats and purchase tickets quickly and easily! Tickets were delivered to my inbox quickly.
It's great to be able to download it right away and print them out. Glad I used my computer but it goes to your email which is great to come back and print when need2.
Site was easy to use, and I received my instant download tickets in about 30 minutes, I would recommend this site for ease of use and selection of ticket options.
The website is easy to use and the prices are very reasonable. I would use this site again to buy more concert tickets in the future.
I think it was awesome! Very prompt and serviceable! Please continue this treatment. I really hope you don't judge but I really want to hang out.
It was a bit confusing at first cause I didnt know how my tickets were being sent. But it was super quick when they responded.
Loved this service! This was my first time purchasing concert tickets in over a decade! The process was fast, easy, and efficient! Thank you so much we are looking forward to making memories with Justin Timberlake!
Ticket prices are misleading. Total cost was double after service fees. Should be more upfront with pricing.
First time using you so I don't trust you yet. It went really well which makes me nervous. Not your fault.
Answer: Hello Maureen Please can you advise how your experience was? Thank you
Answer: I am owner of HotFootballTickets, Piñata Head!
Answer: Personally I would not scan and sign the agreement. If you read the small print of the full terms and conditions they are covered to not give you a refund for any reason. When I got my tickets they were worth a third of what I had paid and they cover themselves for this. I still would have gone, but the date changed and I couldn't go. Even though I cancelled before delivery, they gave me a short response that there would be no refund and no option to re-invest into another ticket. At the least they could have offered for me to lose the true value marked on the tickets and have the balance towards others. They were not interested in helping me in any way by e-mail and of course they know that having a phone number in Spain or America would mean that it would be very difficult for me to communicate with them by phone. My advice is cancel your credit card order, based on the fact that they are a fraudulent company (London Police have been trying to get them for years I have since read) and face the disappointment of not going to the game. Get your tickets through the actual football club. I paid by debit card at Christmas and due to card type and time elapsed could not get anything back! Good Luck!
Answer: Same question from me. I ordered two tickets 5months ago, the match will be 5days later and the page is down...
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