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GrazeReviews 3,005

3.6

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Graze Reviews Summary

Graze has a rating of 3.6 stars from 3,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 2nd among Meal Delivery sites.

service
237
value
250
shipping
242
quality
249

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New York
2 reviews
1 helpful vote
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Gracias me gusta todos los productos espero gue me lleguen ami para yo recomendarlos a todos mis amigos muchas gracias

Date of experience: May 24, 2018
Colorado
1 review
0 helpful votes
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Every time I fill out a survey, refer a friend or rate a graze snack it go towards rewards for me. I have gotten a couple of free boxes, a $10 gift certificate to redeem on the site and free shipping on another order. There is not another company out there that thanks its customers as much as Graze.com does

Date of experience: May 23, 2018
Arizona
1 review
0 helpful votes
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I love the convenience of getting graze snack boxes straight to my mail every 4 weeks. My favorite snacks have been the protein boosts and flapjacks. In general the sweet snacks taste better and more balanced in flavor than the savory. The best savory is Cheese Board and the most delicious sweet the flapjacks.

Date of experience: May 18, 2018
Michigan
1 review
0 helpful votes
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Awesome
May 18, 2018

Graze provides a great selection of healthy snacks that are great for the office and on-the-go. Buying Graze snacks on the regular has helped me cut down on snacking of unhealthy foods and reduced my grocery bill by providing me with no excuses to buy random snacks at the store.

Date of experience: May 17, 2018
Sandy G.
Washington
1 review
0 helpful votes
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great snacks
May 17, 2018

I enjoy receiving my Graze box in the mail. I know I'm getting good quality snacks, that are a perfect pick me up during the mid-day slump. I like the variety and that you can let them know if you don't like a particular item.

Date of experience: May 16, 2018
Texas
1 review
6 helpful votes
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Stay away
May 17, 2018

I really wanted to like it, it seemed like a great idea. I would have overlooked the exorbitant price, but very few of the snacks were appealing to me. The flapjacks tasted like sawdust, the dehydrated fruit was like rubber and a lot of the items arrived pulverized. I finally gave up and logged in to cancel my subscription. Guess what? YOU CAN'T cancel on the website. Still haven't figured out how to cancel, but at least I was able to pause it for a bit. Do yourself a favor and give this one a pass.

Date of experience: May 16, 2018
Michelle V. — Graze Rep
over a year old

Hi Melissa,

Thanks for your review. I'm sorry to hear that you haven't enjoyed your experience with graze.

You can cancel your subscription on your account at any time, and our step-by-step guide on how to do this can be found here:

Www. Graze. Com/us/help/payments-and-cancellation/how-do-i-cancel-my-ongoing-subscription

Please feel free to email the team at hi@graze.com if we can be of any further help.

California
1 review
0 helpful votes
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Love it
May 17, 2018

Everything is so good, packaged nicely and my choices are considered. I look forward to my delivery each month. The portions are perfect for snacking at my desk.

Date of experience: May 16, 2018
Washington
1 review
0 helpful votes
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My Husband LOVES Graze
May 16, 2018

My husband loves the variety... and hes never had one he doesnt like!

Please make graze for nut allergies

Date of experience: May 15, 2018
Graze C. — Graze Rep
over a year old

Thanks for your lovely feedback Angela, it's great to hear that your husband's a fan! As all our snacks are prepared in the same place, cross contamination is possible so we're not suitable for those with allergies. I'm sorry for any disappointment, and hope you'll be able to get your snack fix elsewhere :)

Michigan
1 review
5 helpful votes
Follow Bethany F.
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My husband and I saw the ad to try Graze for a free 4 pack of snacks. We decided to try it for possible healthy work snacks on-the-go. One has to give their credit card to enroll for the trial snacks (first red flag), but we figured all monthly renewal businesses give 30 day trials and we could try it and buy more, or cancel the subscription before the 30 days. We enrolled last week (5. 7. 18), received our free 4 snacks by the weekend (May 11/12). We barely even had a chance to try them and I received notification my credit card was charged $13.99 this morning, Monday, May 14th, 2018! Are you kidding me! They just assume one will continue the order without consent?!? We didn't even have time to try the snacks and decide if we WANTED to go forward. Normal monthly renewal companies give 30 days and the client has to go in to the account and cancel before then - I understand that. But to charge my card within 3 days of receiving the advertised free product is ridiculous and totally wrong. Graze also does not have any customer service number to call, which is also a large red flag to this company. Please do not order anything from Graze! STAY AWAY! The snacks were also terribly small. Not even a snack - more like a bit.

Date of experience: May 14, 2018
Michelle V. — Graze Rep
over a year old

Hi there, Bethany. I'm sorry to hear of the poor experience you had with graze. We don't currently run any offers involving a 30 day trial, and as everyone who joins also sets up a recurring order we'll automatically send your boxes in line with the frequency you choose during the signup process. This will have been confirmed in the welcome email we sent shortly after your set up your account.

As we're an online company we offer email rather than telephone support, but you can reach us really easily via the contact link at the bottom of every page on our site, or by emailing hi@graze.com directly. Do feel free to get in touch with us there if you'd like to talk about this further; we'll be happy to help.

California
1 review
4 helpful votes
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Why would anyone?
May 14, 2018

This whole thing is laughable. Not only is it a rip off, the snacks themselves are not even that good. I'm so confused as to why they are still in business. Boring, basic, lame.

Date of experience: May 12, 2018
Nevada
1 review
1 helpful vote
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When ordering they say it will be shipped fedex. Couldnt ever track it. UPS tracked it for me. Still didnt get here on time. Got a note saying it was at the post office. Went and picked it up and it had a big hole in the top of the box. I cant get a straight answer from them. After all the money Ive spent youd think things would have been strained out. Will cancel any further orders.

Date of experience: May 11, 2018
Minnesota
1 review
0 helpful votes
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Enjoy it!
May 13, 2018

So far love it just wish a little bigger quantity for some that I have received but over all great company an sight!

Date of experience: May 11, 2018
Ohio
1 review
1 helpful vote
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Safe snacks
May 11, 2018

So glad I happened on these snacks on line. Have given and recommended them to my great-grandson who has digestive problems and he likes them too.

Date of experience: May 11, 2018
Ohio
1 review
1 helpful vote
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Love graze-ing!
May 11, 2018

I love it when I get a new graze box in the mail! I am able to customize my box to an extent, which is really nice. If I dont like one of the snacksIve been sent, I can dislike the item and they wont send it to me again. I like that they change up the snacks, but it seems like as soon as I find something I really like, its discontinued!

Date of experience: May 10, 2018
California
1 review
1 helpful vote
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Makes life easier
May 11, 2018

I enjoy the portable snacks. It makes it easier to eat a healthy bit before a workout when I'm running late which is almost always. I also like the unusual ingredients like baobab.

Date of experience: May 10, 2018
New York
1 review
0 helpful votes
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Graze is the best!
May 11, 2018

Love the variety of healthy snacks! Great for snacking at home, taking to work, and sending with my daughter to school.

Date of experience: May 10, 2018
Illinois
1 review
2 helpful votes
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Signed up for a free box and tried to buy a protein variety pack. Variety pack never got to me because of incorrect address. I was told the address for the pack was correct and it should get to me an got a refund. Okay then.

Pack never got to me and little did I know I had signed up for a subscription. None of the boxes got to me. If they had I would have chalked it up to me being dumb and just cancelled. When emailed customer service they refunded me for half.

I was also told that they could tell I tried to cancel twice and didn't. I'm willing to admit that some of this was error on my part but their website is not easy to navigate.

Date of experience: May 3, 2018
Michelle V. — Graze Rep
over a year old

Hi Lindsay, I'm sorry to hear that you had trouble navigating our website, and that you didn't receive your boxes.

Our free box offer is an introductory offer for our subscription service, so all customers who redeem this offer set up a recurring order.

The fact that it's an ongoing order is shown throughout the signup process, alongside the welcome email we would have sent you when you first signed up with us. This email would have also confirmed that all boxes are scheduled to be sent to the address provided during the signup process.

Please do not hesitate to get in touch with the team at hi@graze.com if you would like to discuss this further.

Washington
1 review
0 helpful votes
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Graze Rocks!
May 3, 2018

I am very happy that I signed up for Graze. The snacks are delicious and perfect size. They are a little expensive, but the quality of the snacks make it worthwhile. Very enjoyable!

Date of experience: May 2, 2018
Georgia
1 review
2 helpful votes
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Cool Stuff
May 3, 2018

I love their products. Just the right amount to Graze on. Gives you enough energy to get thru the day.

Date of experience: May 2, 2018
Nevada
1 review
0 helpful votes
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Awesome snacks
May 2, 2018

I was looking for a variety of healthy snacks for my husband. This was the perfect fit! Still a little sweet but not a candy bar LOL.

Date of experience: May 1, 2018