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Guy4Game.com has a rating of 2.3 stars from 136 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Guy4Game.com most frequently mention live chat, credit card and customer service. Guy4Game.com ranks 148th among Mmorpg sites.
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Have never had a bad service with them, couple failed payments because I messed up typing but fast delivery at most times of the day. I approve
Failed to deliver item after 4 full days(24 hour guarantee), and then when i ask for a refund, they simply stopped replying
I've ordered from these guys a few times and have not had any issues at all. The 24/7 customer service is literally that which makes asking questions and following up a breeze. Would choose these guys over any other gold service out there, easily. 10/10
I tried buying osrs gold and after entering all info I got a receipt. Live chat says it's been refunded. Agent asks me to try again. So I try again and the same thing happens. Now I have a 60$ hold on my card that won't drop for days and I was never even able to buy any gold. Wish I say this rating beforehand...
They were very helpfull, fast delivery, and very friendly. Could not have asked for a better and more trusted website for my WOW needs. If you need anything in wow dont hesitate to place an order, always deliver fast.
Long time buyer, for both Runescape and WoW. I've never been disappointed with their respect and trustworthiness. Thanks for many years of good transactions. PANDA IS THE BEST
I have gone to 3 different vendors and only this one actually had stock on hand for my low population server! Very great service highly recommend!
These guys are great the online staff is so helpful and while sometimes it can take a while to get the product they always do get it to you with in a fair amount of time!
I always use them for all my Games, I message the live chat right after I make my purchase and they get me what I need right on the spot! Never had an issue with them and I always go back!
I was looking for WoW gold and saw their Google ad. They told me they have stock but delivered me 1 week later! And my account banned after that!
I never have a problem with this site. As long as you make sure they have stock first. You will never be disappointed
For over 8 years I personally have been buying services and gold from guy4game!
I have spent more then i care to admit. Every purchase has happened smoothly.
Every transaction they have a coupon for me to use, and the service is quick (Within two hours)
Use this site to buy Gold. Service is always fast, though on occasion they do not have stock and you have to wait a few hours for it to come in stock. Never had a problem with receiving my order in the end though :)
Purchased almost 80.00 for trinket. Three days nothing... called them and said they delivered it. Well they delivered to someone else as I never received... will never buy again from them...
I bought gold recently off guy4game the transaction went smoothly until 20 seconds later they ask for the gold back. It was another character with the same name with the one that gave me gold. At the time i did not notice he had a symbol in his name which looked the same as the first guy. He told me he needed the gold back because he forgot to take a screenshot. It was premeditated as there is no way for another scammer to message me within 20 seconds after the transaction. Pretty much ive lost my gold and contacted customer service on live chat. I got no where and they disconnected my chat multiple times. Do not buy gold from them or learn from my mistake don't trade gold back.
Just to echo everyone else, the support was as bad as a condom at a 99 cent store. The monos running this site should take a hint from the playbook at Comcast. Then again, their support sucks too. You would probably get better support from a jock strap on a warm sunny day in June.
Not only does their name sound like a porn site, but these people just embody everything that is wrong with the world.
I would rather deal with third world support who only speaks gibberish then deal with coconuts who they hire here
Rather than write my experience with Guy4Game, I've uploaded chat discussions I had with members of their staff. I purchased Tera gold from Guy4Game on 9-10-16. The first chat took place on 9-13-16, the second on 9-17-16, and the last on 9-19-16. After I spoke with Panda on 9-19-16 at 9:20 AM CST, I received the email notice below from En Masse Entertainment (Tera) at 11:02 AM CST of the same day.
Because it's difficult to read the attachments below, here is a better view: http://imgur.com/a/CAhrL?reg
I never saw anywhere on my way to purchase the gold, nor did the chat room rep tell me before the purchase that I would have to send a picture of my photo ID and credit card. So I wait 4 hours, which is how long he(Tyler H) said it would take(2-3 hours), nothing. Go back in the chat room talk to John Woo, which is when they asked for the personal info, which frustrated me. But whatever. I had to cover up all my personal info, which he kept telling me wasn't good enough, kept wanting me to send the whole credit card in a picture to him(Yea f'n right). Then he said it would be 2-6 hours. Go to sleep, get home from work, and I see an e-mail saying that I gave them the wrong toon name, which I did, but I told BOTH Tyler and John(the chat reps) about my mistake, and they BOTH said it was fine they would fix it, which apparently they didn't. 24 hours later(and 21 hours later than promised), I am still currently waiting on my gold. I go to speak with another chat rep, someone named Lily. She says that they will meet me face to face, so I wait around 10 minutes, don't hear anything from them. I tell them I am at Org Bank. She replies, "Its shift change, can you reopen chat in 10 minutes?" I'm thinking, ARE YOU SERIOUS? NO. I try to type it but she ended the chat session immediately after she typed the sentence.
I will say that guy4game has the cheapest WoW gold I have found, but when there is only a 1.00 difference between guy4game that makes you jump through a million hoops and gives you HORRIBLE SERVICE versus the next guy that will deliver on time and is competent, I will pay the extra 1 or 2 or even 3.00. I just made a small $22 purchase and I had to involve myself and am still having to involve myself in the chatroom and purchase for literally hours. WAY TOO MUCH TROUBLE. DO NOT USE THEM.
Edit: I have bought gold from someone else a couple times since then, fastwowgold. I was expecting 30 minutes or so. No, I logged in, 2 minutes later, guy was messaging me. Another time, 5 minutes. They are top grade. I go to them for my wow gold needs anymore.
Always refunding my order after ive spent good money on it and their staff just ignore you on to noone there is no support team, you will be scammd eventually
I had been purchasing gold from this site for awhile, yesterday I got a message from blizzard telling me the gold was stolen from another players account, now I'm out $40 and they will only refund you with your account information. Do not give them your account info they will hack your account.
Answer: What you need pls? Can check with the website 24/7 online service.
Answer: To buy anything from this website, no. If you're caught doing it you could get banned. If you want to play it safe then I'd just auction off the in game time coins. Chances of getting caught buying items or gold are slim, I haven't been banned and I've occasionally bought both items and gold. So to me, it's worth it.
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