business logo of Halara

HalaraReviews 3,389

2.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Halara?
grey star
grey star
grey star
grey star
grey star

Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
609
value
142
shipping
154
returns
119
quality
429
This company does not typically respond to reviews

Instant Feedback

34,519 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow barbie b.
Unfollow barbie b.
Share Review
Report Review

Trying to return my whole order all is to small I got to the return website and it says my order number doesn't exist! All you get is automated response to go tot the web site for help endless circle soooo mad and frustrated!

Date of experience: May 16, 2023
Australia
1 review
1 helpful vote
Follow Cassandra S.
Unfollow Cassandra S.
Share Review
Report Review

I bought 2 pairs, cargo pocket and bum hugger
They both look disgusting and I pull of everything
There's a line on the cargo pant leggings that automatically gives you an upper thigh roll
The other pants seams don't even line up along the side of my leg and I'm hot curvy so they should look good. This platform is a e-commerce money making platform it's not someone whose invented these pants to make women feel better about themselves
What a waste of money this was
Just don't buy if your past a size 10

Date of experience: May 9, 2023
Missouri
1 review
0 helpful votes
Follow W S.
Unfollow W S.
Share Review
Report Review

I placed an order on April 16 with an estimated shipping date of April 27. It is May 9 and my order still has not shipped. I had to inquire with customer service and they stated that the items I ordered were sold out and that they expect it will be another week before it ships. If you've already taken my money, items shouldn't sell out or at least be up front and proactive in communication about the current status of my order.

Date of experience: May 9, 2023
Finland
1 review
0 helpful votes
Follow Maisa L.
Unfollow Maisa L.
Share Review
Report Review

I googled "tennis dress built in bra backless design" and found where they get these clothes from. Hmm...

Date of experience: May 7, 2023
Australia
10 reviews
11 helpful votes
Follow Ryan G.
Unfollow Ryan G.
Share Review
Report Review

Halara is a great online store for clothes and activewear. I have bought several items from halara and I love them. The quality is excellent and the fit is perfect. The prices are also very reasonable and the shipping is fast. I especially love their leggings, they are so comfortable and flattering. Halara is my favorite place to shop for workout clothes.

Date of experience: May 5, 2023
Canada
1 review
8 helpful votes
Follow Sue B.
Unfollow Sue B.
Share Review
Report Review

It is impossible to return items. The skirts I bought have never been worn, they still have the tags attached, I have the original packaging. And yet Halara will not provide me with the address to return them to.

Date of experience: April 30, 2023
Canada
1 review
0 helpful votes
Follow Sandy M.
Unfollow Sandy M.
Share Review
Report Review

Do not buy
April 27, 2023

Fabric is cheap looking - thin, shiny and very wrinkly. I will not wear these - they were expensive and not worth the cost

Date of experience: April 27, 2023
GB
1 review
4 helpful votes
Follow Angelina L.
Unfollow Angelina L.
Share Review
Report Review

Impossible to return
April 26, 2023

It's great if you got what you wanted and everything fits well. But if your size doesn't fit - YOU have to pay for a return and then PAY FOR A NEW ONE. They don't offer exchanges and it's like an obstacle course trying to get a refund. If they had any physical stores then fair enough people can go and try it out for sizes then figure out what they want to order, but they don't. So not offering people a chance to switch up their sizes is just unconscionable :/

Date of experience: April 26, 2023
Singapore
1 review
0 helpful votes
Follow YP L.
Unfollow YP L.
Share Review
Report Review

They missed delivery deadlines 3x. I'm not in a hurry but since your promised the date, I stay home to wait. This is a waste of time. The delivered items DO NOT look like promotional pictures. The cut didn't flow as nicely. Disappointed. Never buying again from them.

Date of experience: April 25, 2023
Australia
1 review
0 helpful votes
Follow Kelly N.
Unfollow Kelly N.
Share Review
Report Review

Good products, bad service
April 17, 2023

The company Toll,that Halara uses to deliver my item pretended to attend my address. I received a failed delivery text at 8.45 am, I was home at that time, until 12.00pm, delivery person lied about attending. Item taken directly to collection depot only ( family member drove me there to pick it up). Advised Halara of the deceitful service of the delivery company they contract, they just come back with " check your mailbox ". My point and opportunity to do better totally missed

Date of experience: April 15, 2023
Australia
1 review
0 helpful votes
Follow Kezia A.
Unfollow Kezia A.
Share Review
Report Review

Definitely recommended the pants fit me perfectly, the material is so comfortable! The tank top as well, high quality!

Date of experience: April 14, 2023
North Carolina
1 review
0 helpful votes
Follow Kaylen I.
Unfollow Kaylen I.
Share Review
Report Review

Sizes are way off
April 10, 2023

I ordered a size large skort for golf and the sizing is way off! I checked the tag to make sure I got the right size and it said size large. The size was more like a small. I've been losing weight and I wear a large or medium depending on the brand. So to anyone reading reviews, the sizing is way off and you'll end up having to order plus sized clothing (no offense to anyone who wears plus sized).

Date of experience: April 10, 2023
India
26 reviews
1 helpful vote
Follow Anahita I.
Unfollow Anahita I.
Share Review
Report Review

I love all the dresses I ordered. The fit, material and design were all as expected. Beautiful designs and colors! I was impressed by how much it cost me because of what the quality is.

Date of experience: April 6, 2023
North Carolina
1 review
11 helpful votes
Follow Mary S.
Unfollow Mary S.
Share Review
Report Review

Hope you don't have to make a return!
March 16, 2023

Skirts were too small. Went through site to do return. They sent me an email stating that "my return application was submitted successfully", but they did not include where to send the return. Their website specifically tells you to only send returns to the address they give you when your acceptance request is approved. No answer to emails yet.

Date of experience: March 16, 2023
Georgia
1 review
1 helpful vote
Follow Amanda A.
Unfollow Amanda A.
Share Review
Report Review

Not satisfied and keep blocking my reviews
March 16, 2023

Quality was really poor and the straps rippled in a funky way around the arms. Was only offered and gift card and had to go back and forth to get them to honor their full refund for quality issues policy.

When I post reviews with an image of the rippled straps, they mark it as "innappropriate" so it gets blocked. Super shady.

Date of experience: March 16, 2023
Cyprus
22 reviews
1 helpful vote
Follow Cüneyt K.
Unfollow Cüneyt K.
Share Review
Report Review

Halara Clothing is a favorite of mine to wear. I love the material and how its made. I also like how it feels and looks on me as well as others!

Date of experience: March 15, 2023
Canada
1 review
1 helpful vote
Follow Beverley A.
Unfollow Beverley A.
Share Review
Report Review

DON'T BE FOOLED
March 13, 2023

I purchased 2 leggings - for reference: size M / 135lbs female. The 2 weeks shipping time is the only good thing about my purchase. The quality of the leggings is poor. One is better quality than the other so it is quite obvious there is no quality control standard. I tried to return it and THERE IS NO RETURN POLICY. Dont be fooled by all the instagram promos - the leggings are nothing as i expected.

Date of experience: March 13, 2023
Florida
1 review
1 helpful vote
Follow Margaret B.
Unfollow Margaret B.
Share Review
Report Review

I purchased a yoga pants a few weeks ago, which do not fit. I contacted Hilaria via email as required, and I have not heard a peep from them. Not a good company to work with. Keep your money buy somewhere else that provides customer service via an 800 number would be nice

Date of experience: March 3, 2023
NL
4 reviews
1 helpful vote
Follow Samra B.
Unfollow Samra B.
Share Review
Report Review

This shop is amazing!
February 27, 2023

Excellent apparel can be found at Halara Women's Clothing Shop. It has a huge selection, pleasant employees, and is extremely clean. This shop is amazing! I urge my friends to visit this store.

Date of experience: February 26, 2023
NL
3 reviews
0 helpful votes
Follow Tracy G.
Unfollow Tracy G.
Share Review
Report Review

For many years, I have shopped at Halara Clothings. I like the quality of their clothing, and they go out of their way to make sure you have a pleasant shopping experience. I've discovered that they have some nice items that are reasonably priced. They also have a great return policy if something doesn't work for you.

Date of experience: February 23, 2023

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


+98