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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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The process to return the dress has been a challenge. There are a lot of hoops to jump through in order to be granted permission to return dress for refund.
Delivery was right on time Dress for perfect I can't wait to wear it 10/05/2025
My shopping experience was good. Stated previously the dress is very nice and quality is good, but I'm unable to wear this style of dress. I dress more modestly. Thank you.
I truly feel like this dress is tailored to order. It's a beautiful store with beautiful pieces! The customer service is also great. Thank you guys,
I love our dresses. The material is beautiful looks just like the pictures
The material and design were beautiful. The size was bigger, even though I gave my exact measurements. There was also a problem with the stitching at the bottom of the dress (the satin fabric had a balloon effect because of uneven stitching) but I was going to shorten it either way so I presume it will be fixed. The delivery was on point date wise.
I couldn't be happier with this mother of the bride dress! From the moment I put it on, I felt elegant, confident, and completely comfortable. The fit was absolutely perfect—flattering in all the right places without being too tight. The fabric is high-quality and moves beautifully, and the details (lace, flowers, different types of fabric) adds a touch of timeless sophistication. I am looking forward to my daughter's wedding next summer, and know I'll I feel like the best version of myself while standing beside my daughter on her special day.
Fits great, measurements where exact. Not to heavy moves freely.
Unsatisfied, quality and Size.are not the one published on the website.
Dress was beautiful, but size was a little snug. Had to get altered a little for my daughter's wedding.
Mi vestido no me sirvió y la verdad, me han mandado a que lo lleve a arreglar, cuando el vestido lo he pedido hasta una talla más y me ha quedado pequeño. Yo compré el año pasado con ustedes y estuve satisfecha esta vez no, y me cuesta trabajo la comunicación con el
Proveedor, necesito retornar el vestido por favor, la verdad en servicio al cliente un 1, no estoy satisfecha, mal customer service
I Custom ordered my dress last minute. The dress came within 2 weeks of ordering. I love the dress its a perfect fit and super light weight.
My wedding dress is more beautiful then I thought it would be
Had a great experience with Hebeos and ordered a dress from them for my wedding. I paid for expedited shipping and it came a week earlier than I was expecting it. It looked exactly like the photo. The quality is great and the fit is perfect. Thank you! I can't wait to wear it on Saturday!
My mother of the bride dress was exactly as it was in the photos and it fit perfectly!
I'm always worried about quality of material and stitching. Hebeos did great!
Beautiful dress but it was three inches too short, hips three inches to small. The matching jacket was 2 inches too short in the sleet ed and the arm eye two inches too small, bicep 2 inches too small, and sleeves two inches too tight. If the dress had any allowance in the hem l could have had it altered. I am 5'7.5"? 135,35.5,27.5,38.5
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.