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HebeosReviews 5,270

3.3

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From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

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3,947
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11,327 reviews

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Arizona
1 review
0 helpful votes
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The process to return the dress has been a challenge. There are a lot of hoops to jump through in order to be granted permission to return dress for refund.

Date of experience: August 4, 2025
Louisiana
1 review
0 helpful votes
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Perfect
August 13, 2025

Delivery was right on time Dress for perfect I can't wait to wear it 10/05/2025

Date of experience: August 3, 2025
Texas
1 review
0 helpful votes
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Dress
August 12, 2025

True to size! Fits really well. Came within shipping date love it will shop again

Date of experience: July 29, 2025
Kentucky
1 review
0 helpful votes
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My shopping experience was good. Stated previously the dress is very nice and quality is good, but I'm unable to wear this style of dress. I dress more modestly. Thank you.

Date of experience: July 31, 2025
Colorado
1 review
0 helpful votes
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Beautiful Dress!
August 9, 2025

I truly feel like this dress is tailored to order. It's a beautiful store with beautiful pieces! The customer service is also great. Thank you guys,

Date of experience: July 30, 2025
Texas
1 review
0 helpful votes
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Bridesmaid
August 9, 2025

I love our dresses. The material is beautiful looks just like the pictures

Date of experience: July 30, 2025
Ireland
1 review
0 helpful votes
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The material and design were beautiful. The size was bigger, even though I gave my exact measurements. There was also a problem with the stitching at the bottom of the dress (the satin fabric had a balloon effect because of uneven stitching) but I was going to shorten it either way so I presume it will be fixed. The delivery was on point date wise.

Date of experience: July 29, 2025
Illinois
1 review
0 helpful votes
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I couldn't be happier with this mother of the bride dress! From the moment I put it on, I felt elegant, confident, and completely comfortable. The fit was absolutely perfect—flattering in all the right places without being too tight. The fabric is high-quality and moves beautifully, and the details (lace, flowers, different types of fabric) adds a touch of timeless sophistication. I am looking forward to my daughter's wedding next summer, and know I'll I feel like the best version of myself while standing beside my daughter on her special day.

Date of experience: July 28, 2025
Georgia
1 review
0 helpful votes
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Nice quality material
August 6, 2025

Fits great, measurements where exact. Not to heavy moves freely.

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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Quality and size are not real.
August 5, 2025

Unsatisfied, quality and Size.are not the one published on the website.

Date of experience: July 27, 2025
Illinois
1 review
0 helpful votes
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Mother of bride dress
August 5, 2025

Dress was beautiful, but size was a little snug. Had to get altered a little for my daughter's wedding.

Date of experience: July 26, 2025
Florida
1 review
0 helpful votes
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Malo
August 5, 2025

Mi vestido no me sirvió y la verdad, me han mandado a que lo lleve a arreglar, cuando el vestido lo he pedido hasta una talla más y me ha quedado pequeño. Yo compré el año pasado con ustedes y estuve satisfecha esta vez no, y me cuesta trabajo la comunicación con el
Proveedor, necesito retornar el vestido por favor, la verdad en servicio al cliente un 1, no estoy satisfecha, mal customer service

Date of experience: July 26, 2025
Hawaii
1 review
0 helpful votes
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I Custom ordered my dress last minute. The dress came within 2 weeks of ordering. I love the dress its a perfect fit and super light weight.

Date of experience: July 25, 2025
Texas
1 review
0 helpful votes
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Wedding dress
August 1, 2025

Thank you nice much appreciated took long to get but I'm happy

Date of experience: July 22, 2025
West Virginia
1 review
0 helpful votes
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Wedding dress
August 1, 2025

My wedding dress is more beautiful then I thought it would be

Date of experience: July 22, 2025
Texas
1 review
0 helpful votes
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Beautiful dress
August 1, 2025

Had a great experience with Hebeos and ordered a dress from them for my wedding. I paid for expedited shipping and it came a week earlier than I was expecting it. It looked exactly like the photo. The quality is great and the fit is perfect. Thank you! I can't wait to wear it on Saturday!

Date of experience: July 22, 2025
Guatemala
1 review
0 helpful votes
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Wedding dress
July 31, 2025

Very nice thanks, all dresses are beautiful and came in time

Date of experience: July 21, 2025
Florida
1 review
0 helpful votes
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Mother Of The Bride Dress
July 31, 2025

My mother of the bride dress was exactly as it was in the photos and it fit perfectly!

Date of experience: July 21, 2025
Tennessee
1 review
0 helpful votes
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Beautiful Dress! Great quality!
July 30, 2025

I'm always worried about quality of material and stitching. Hebeos did great!

Date of experience: July 20, 2025
Texas
1 review
0 helpful votes
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Beautiful dress but it was three inches too short, hips three inches to small. The matching jacket was 2 inches too short in the sleet ed and the arm eye two inches too small, bicep 2 inches too small, and sleeves two inches too tight. If the dress had any allowance in the hem l could have had it altered. I am 5'7.5"? 135,35.5,27.5,38.5

Date of experience: July 19, 2025

Very good selection of dresses
July 9, 2025
Previous review

Very good selection of dresses.

Date of experience: June 29, 2025