On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Heirloom Roses has a rating of 3.8 stars from 315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Heirloom Roses most frequently mention customer service and good condition. Heirloom Roses ranks 8th among Flower Delivery sites.
We monitor reviews for authenticity
I purchased 9 roses from looking at the photos and the breeds. Two of the roses have turned out to be not to my expectations. Madame Anisette was a nuisance and has since been destroyed. I would suggest that customers to go and look at the roses in person which you cannot do at Heirloom.
I appreciate timely delivery of the product which is similar with the product shown in picture on the site.
I purchased my mother a gift certificate for Christmas a few years ago from Heirloom Roses. The rose bush arrived at my house perfectly packaged. They definitely take care to ensure that products arrive safely with no damage. This isn't very common with living items. The rose bush was so beautiful, also very healthy. The next several orders were the same. I have never had mail order living plants with such great quality. They also guarantee the roses for an entire year! Top quality items, weekly sales and discounts, and excellent customer service and support! Heirloom Roses has FREE shipping on every single order over $50
Answer: I bought from Heirloom Roses because of the amazingly beautiful selection of roses they offer plus their customer service is beyond excellent.
Answer: I live in 8b and prune in November. Watch the weather as they should tell you when six weeks before the first frost happens. I prune again in April after the last frost and before the buds turn red and swell.