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Hloom resume templates have helped thousands of jobseekers land interviews and jobs. Our ATS friendly templates, step-by-step builder, downloadable examples, and expert advice support your career journey. From first-generation career seekers looking for their first job to experienced professionals seeking their next challenge, Hloom is dedicated to helping job seekers achieve their career goals
Hloom has a rating of 4.6 stars from 3,708 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hloom most frequently mention great experience, cover letter and bullet points. Hloom ranks 9th among Resume sites.
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Scam scam take money not free makes you pay scam scam scam scam
Hello,
We sincerely apologize for any dissatisfaction experienced. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
To avoid any misunderstanding, we provide this information before, during, and after the subscription process. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We have located your account and confirmed that it is currently active. Should you require any assistance in managing your subscription, please don't hesitate to contact us at https://www.hloom.com/contact. We'll be more than happy to help.
Best regards,
Customer Service Team.
Would have preferred the money discussion be on the front end
Hello,
Thank you for taking the time to leave us a review and for bringing this to our attention. We understand your frustration and apologize for any inconvenience or confusion. We'd like to take this opportunity to clarify further.
Our platform offers two types of subscription: A 14-day trial that automatically renews to a monthly subscription, and also we offer a yearly subscription which automatically renews every one year for those who prefer a long term option. To avoid any misunderstanding, we provide this information before, during, and after the subscription process. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We have located your account and confirmed that it is currently active. Should you require any assistance in managing your subscription, please don't hesitate to contact us at https://www.hloom.com/contact. We'll be more than happy to help.
Best regards,
Customer Service Team.
Easy to use, and the features was nice. Had many looks to choose from.
Hello,
Thank you for your kind remarks in this five-star review! We're glad that our platform was easy to use, which added to the enjoyment while exploring the variety of designs available. Your feedback encourages us to keep improving and delivering the best possible experience. We look forward to assisting you again in the future!
I need my resume for a new job! I really love the way they helped me pick details.
Hello,
We appreciate your kind remarks in this five-star review! We’re pleased to know that our collaborative approach in refining the details resonated with you. Your thoughtful feedback reinforces our commitment to providing tailored support. We wish you every success as you pursue your next opportunity.
You advertised this as free, and you have people spending their time to build their resume only to be forced to now have to pay! If it is not FREE WHY ADVERTISE AS FREE! ITS DECEITFUL. And I've already spent time building so felt forced to get this to get the work I spent time creating. Please ensure you don't continue lying to customers on the front end that it is free!
Hello,
We sincerely apologize for any confusion or frustration you may have experienced with our website. We want to assure you that our service is transparent. We understand your concerns and would like to provide some clarification.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
To avoid any misunderstanding, we provide this information before, during, and after the subscription process. We also include these details in the welcoming email sent upon purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Didn't get as much AI update on what I had, I thought it would modify it more based on current HR AI search functions.
Hello,
Thank you for your feedback. Our platform is designed to assist users in enhancing their resumes with AI-driven suggestions, focusing on clarity, structure, and relevance to modern hiring practices. While we provide tools to strengthen content and formatting, we also aim to preserve the unique strengths of each resume to keep it authentic and personalized.
We’re sorry to hear the service did not fully meet your expectations. If you’d like more tailored support or insights on how to further optimize your document, we invite you to reach out to our team at https://www.hloom.com/contact. We’ll be happy to assist you further.
This was easy and extremely helpful. I need a fresh template and help with AI.
Hello,
Thank you for your incredibly kind words and for awarding us a five-star rating! We're thrilled to hear that you found our service easy and beneficial. It’s our goal to empower professionals with tailored tools and guidance. We wish you all the best in your job search!
Amazing work, more than expected. Appreciate the creativity
Hello,
We’re grateful for your generous feedback in this five-star review! It’s truly rewarding to hear that the creativity and effort went beyond your expectations. We sincerely value the trust you've placed in our service and look forward to supporting you throughout your journey.
I had some questions sent to the support team, not answered yet.
Hello,
Thank you for taking the time to leave us a review, we appreciate your honesty.
We strive to provide a reliable platform for jobseekers. Should you require any specific assistance, or if you want to let us know how we can improve your experience with us, please do not hesitate to contact us at https://www.hloom.com/contact.
We would greatly appreciate your detailed feedback as it would help us identify and address any issues. We are certainly committed to ensure that you receive the excellent customer service we pride ourselves on.
Thank you for your time,
Customer Service Team.
Great experience, easy to use. Had no issues at all. Easy to understand
Hello,
Thank you for taking the time to leave such a wonderful review! We're delighted to hear that your experience with Hloom was smooth and hassle-free. Our goal is to fully equip customers for every step of their career advancement.
I did have everything that I needed for a good price and quickly.
Hello,
We greatly appreciate your review! It's rewarding to know that our customers are satisfied and that we were able to help. We sincerely value the trust you've placed in our service, and we look forward to continuing to assist you in the future!
In general experience was good but when I went to download my resume and cover letter, it extends to two pages even though the preview shows it as one page. I have to do a lot of reformatting in order to make it one page again so it takes up more time than I'd prefer. Its not feasible to edit on the Hloom website for every job I want to tailor my resume or cover letter then have to reformat each of them myself again.
Hello,
Thank you for taking the time to leave us a review. We sincerely apologize for any dissatisfaction experienced, and we would like to take this opportunity to provide further assistance and clarification.
We understand your frustration with the resume and cover letter extending to two pages after download, especially when the preview showed a single page. The reason for this discrepancy is that the page breaks are not fully rendered in the initial preview mode. To see the accurate page formatting and breaks as they will appear in the final printed or downloaded version, you'll need to click the "Print" button on the option. This view provides the actual layout for the printing process, allowing you to make any necessary adjustments to ensure your documents fit on one page before downloading.
If you need any assistance, please don't hesitate to contact us directly at https://www.hloom.com/contact. We’ll be happy to look into it further and ensure you have the correct version of your resume.
We appreciate your patience and wish you success with your job applications!
Best regards,
Customer Service Team.
Creating and modifying resume on the website was positive. The only downside was the download. Only the first page downloaded properly and had to manually add the second page which was time consuming.
Hello,
Thank you for reaching out. We're sorry for any inconvenience that this may have caused. It sounds like you may have encountered a temporary issue with downloading your updated resume; as you stated, only the first page was downloaded in the intended format. We’ve thoroughly checked on our end and didn’t find any ongoing issues, so this may have been temporary.
If the problem persists or if you need any assistance, please don't hesitate to contact us directly at https://www.hloom.com/contact. We’ll be happy to look into it further and ensure you have the correct version of your resume.
We appreciate your patience and wish you success with your job applications!
Best regards,
Customer Service Team.
Hello,
We are incredibly grateful for taking the time to leave us a five-star review! We're thrilled to know that the process was quick and easy for you. It’s wonderful to know our service helped you complete your resume efficiently. Satisfied customers truly brighten our day!
It's nice application. I put five stars for the help that gave me even that the page needed refreshing all the time. I would suggest that should offer more language options.
Hello,
Thank you so much for sharing your experience! We're glad to hear that you found our services useful and functional. Your satisfaction is our priority, and we greatly appreciate your feedback. Regarding your experience with our platform, we apologize for any inconvenience you may have experienced. We greatly appreciate your comments, as they help us identify and resolve any issues. Please rest assured that we will use this information to improve our services in the future.
If there's anything else we can do to assist you or if you have any further feedback to share, please do not hesitate to reach out to us at https://www.hloom.com/contact. We are happy to help.
It was good and efficient especially since it's my first time making a resume
Hello,
Thank you for your feedback. We're glad we could help you complete your resume successfully. We truly appreciate your trust in our service and look forward to continuing to support you in your journey.
Was great as for now that is all i can say since i am still to discover
Hello,
Thank you for taking the time to share your feedback! We appreciate you for choosing our service. We look forward to continuing to assist you in your career journey.
I loved the suggested texts to choose from to update my resume using my old resume details. I also loved the amount of suggested templates provided to chose from. I have a very good resume now from using this site. Thank you.
Hello,
Thank you for sharing your positive experience in this five-star review! We're glad that the variety of text options and templates assisted you in crafting a professional resume. We’re grateful for the chance to serve you. Wishing you the very best in your career journey!
Not so good not so badnot so good not so badnot so good not so badnot so good not so badnot so good not so badnot so good not so bad
Hello,
Thank you for sharing your experience. We are always open to new suggestions on ways we can improve, and your feedback helps us do just that.
Answer: Hi, Jack We offer a professional resume kind tool, in which you can begin by uploading an existing resume or by creating new resumes from scratch. Also, we offer expert advice from our professional certified writer's on how to make your resume shine, polish your resume, make it stand out to employers and professionally-written resumes or cover letters. In addition, we offer plenty of learning material on the website to help you out in lots of different ways. We have guides and tips on how to build a professional resume and cover letter. You'll also find an interview preparation tool, with sample videos and the types of questions that are typically asked, to make sure you make a lasting first impression. Plus, we have a ton of articles and reading material to help you out as best we can. -Hloom
Hello,
Thank you for your generous feedback! We're glad that you found our platform easy to navigate and with multiple job positions that are consistently updated. We truly appreciate your recommendation and are grateful for the opportunity to assist you.