We baycot the swedan country and his all company all brand and due to disrespectful of our religious book.of quran e masjid...we baycot all products and everything.we baycot swedan country...we protest...

Shockingly poor selection of plus sized clothing. Bearing in mind, this is based on what I could find on the website, in store is probably far worse considering they never stock everything that is available online.
For each section I viewed, the "standard" sizing offered AT LEAST 10 times as many options as the "plus" sized section. For example, there are a total of 1065 dresses on offer standard sized section. The plus size section? A paltry 69. Plus sized items also appear to be priced much higher than their standard sized counterparts. It's 2023, you'd think a global company as huge as this would be more accommodating. On top of that, sizing is wildly inconsistent, making ordering online (especially if you're plus sized) a difficult and almost hostile experience. I used to love shopping at H&M, but as I've gotten older, gained some weight and now fit in to their plus sized category, it is an entirely miserable shopping experience. Do better H&M.

Worts online shopping service, Terrible online customer service, and mostly important is worts refunding back you money its takes 5 days or more for you to get your money back...

Don't buy it nt worth it it's worthkess...the are more other brands which provides better rates

I when to Essence Festival in New Orleans, Louisiana. And when to H&M for some shopping. Great sales by the way! But when I went to check out the sale person ask would I like to purchase a bag for $.10 to put my items in? I said excuse me? She said yes ma'am as of June 15? H&M stated changing TEN cents to put your purchase in. What are our taxes paying for? And why is the price that we are paying for clothes is not covering the price of a bag to put your purchase of your items?

Really poor app and online services. Shouldn't buy until you want to waste a month and get nothing in return! They would take order and still not deliver the thing and for refund, would take more than a month. A total waste of time

Service après-vente totalement inutile et non-professionnel. Sachez que casiment aucune de vos demandes ne sera traitée. Leurs réponses sont en général, des "dialogues" afin de vous faire perdre du temps. Il n'y a pratiquement jamais de solutions.

Can't say anything about online shops but offline stores are pretty damn good.
The choice is great and the quality of clothes is also on a good level. Especially considering the prices of it.
I still wear a tee that I bought there a couple of years ago.

The quality of clothes here is appropriate. You know, when you need some denim jackets, jeans or other stuff, you can easily attend any affiliate of this company and buy whatever you want.
You won't be disappointed about the apparel quality, however, it's not a top segment.
Still, this company continues to be irreplaceable for me in case I need to fill up by wardrobe.

Quality and accessible clothes for everyday wearing. I like this type of clothing that is very modest.

Their Customer Service is Terrible and they won't help you with any problem, they just keep reading off a script like a robot. My problem has been ongoing for months without any resolution from H&M, they don't care! Buyer Beware if you make an online purchase in 2023!

Terrible customer service, no solutions, constantly gave the run around and they're hard to understand. Package was incomplete, I told them what I received he proceeds to lie and say that the status of the 2nd package states in transit, when it says delivered. Very frustrated.

2nd time ordering in 2023, the first time I was charged 7 times for an order that was not processed and told they could not refund because they could not find the account.

H&M used to be a respected and reliable brand, not anymore You should NEVER shop there.

Outrageous customer service.
First, my order was canceled without my consent. When you're willing to do that, also be willing to inform us and initiate instant refund! Second, my emails aren't being reverted to. Almost a month and I received one automated email, none else. Third, my money is not being refunded, credited, nothing! There is close to no response from the company's side. I'm a student and 3k is not a silly amount for a student to lose. I love the brand but I'm not going back because of how negligent they have been to me.

I order a pair of pants on 5/20. I get and email saying my shipment is delayed and won't cancel my order. I paid an 14.99 for express. I need them for this Wednesday.
Customer service said I ha e to wait until my order comes in. Won't be shopping this company again

I will not order from H&M again! Please be weary when doing so!
I recently placed an order that was $222.16.
It declined my order for whatever reason twice then accepted when I checked out with PayPal.
I was charged THREE TIMES! Charged for failed orders! Nearly $700 due to a system failure. Customer service claims they can do nothing other than I have to wait 3-5 business days for the funds to go back into my account.
This has really screwed me over & I can only imagine who else it will/has impacted negatively.
I have children to feed, bills to pay. I do not have time or the funds to pay a temporary extra $500. It's so disappointing.

There was a time H&M was my go to store. The clothes were fashionable and trendy, the colors were fantastic, and they carried my size.

All I see now is disappointment in a brand I once loved. The clothing is cheaply made, doesn't fit, and is carried in fashions/looks that fall very short of the mark.

I am sad by the state of this once great brand. The marketing/advertising and product have pushed me away. You have to ask yourself, "is what I see in the picture what I want to aspire to?"… No.

Oh, I absolutely adore the H&M dress! It's definitely a showstopper with its gorgeous design and beautiful fabric. However, my only concern would be the sizing. While it's lovely, it does run a tad large, so I'd recommend sizing down. But don't let that discourage you from adding it to your wardrobe. Once you find the right fit, you'll feel like a fashion icon in this stunning piece. Overall, I highly recommend this dress - it's a must-have for any fashion-forward ensemble!

One of the best things that they have in Amsterdam is a good service and a good refund policy, the clouds are mid level