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Homes.com Reviews Summary
Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 5th among Real Estate sites.
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Terrible service, product is junk, you can not complain or attempt resolution as they have excuses for the flawed product, they and the product do not do what is stated, the company only wants your money and provides no service, the company states they will reimburse you after six months and they can verify the product did not work, they do not have a signed agreement for terms or conditions, Beware of this company!
They take your money and provide no leads, If you do happen to get a so called lead, it is a fake or non working number. Don't waste your money!
Hi, Beth! It seems we're having a bit of difficulty contacting you; would you mind please reaching out to our Customer Service Supervisor Krystal via phone or email, 850-350-7858 or krystal@homes.com, at your earliest convenience so we can resolve your concerns? Thank you.
Most unethical people I ever dealt with, their products is nothing close to what they advertise, bunch of BS and lies, so sad companies like them take advantage of agents who works really hard for their money, even after our contract was over, they charged our account and after talking to Alfredo ( manager) he promised to refund the payment but you guessed it right, that didnt happened
Stay away from these people
PJ, thank you for reaching out. We are sorry that your experience has been less than optimal. We want to help in whatever way we can. Our service manager Krystal has reached out a few times; please return her call at your earliest convenience so we can work diligently to resolve your concerns.
As an advertiser charged me for double advertising and would not correct. Finally I think I have cancelled however I never received a written confirmation of this I was told by phone it will be cancelled 4/18/18. Called because never got responses to emails. Since they double billed me and said it was my fault will they really cancel? Where do I go then small claims court?
Thank you for reaching out, Sandra. We are sorry that your experience has been less than ideal. According to our team, we were able to resolve your concerns and issue a refund. Please let us know if you we can provide any additional assistance.
Homes.com is not an honest company. I think they should be sued just as Realtor.com is being sued. They lie about the leads and they send the leads to multiple agents at once, even though they never told that when you signed up. It is a total scam. Save your money and don't sign up. Jan Dunlap, Realtor
This is a cumbersome site, and leads are terrible. Their Featured Agent advertising is worthless. I will never do business with this company again. Their customer service is not much better.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Darla - According to our records, your account was already canceled per your request. However, a member from our Customer Service team will reach out to you to see if there additional items we can assist you with. Thanks.